Play Store’s “Authentication is required” error sometimes appears out of nowhere and prevents you from getting your favorite apps or games from the Store. If you’re experiencing this issue, you’ll have to find the underlying problem and fix that to download content from the Store.
Luckily, getting around this issue is easy. You have several ways to fix the issue and ultimately download your apps and games.
Force Stop and Reopen Google Play Store
When the Play Store acts up, first close and reopen the Store app. If this doesn’t solve the issue, try force closing and reopening the app. That might work for you.
Weet dat force closing the Store app doesn’t delete your personal data.
- Begin die Stellings inligting op jou selfoon.
- Toegang Programme en kennisgewings > Google Play Store in Instellings.
- Tik Forseer om te stop to forcibly close the Play Store app.
- Kies OK in the prompt to confirm your choice.
- hervatting Play Store and see if you can now download your favorite apps and games.
Resync Your Google Account Settings
If your phone’s settings have gone out of sync with your Google account settings, that can lead to the “Authentication is required” error. In this case, manually resync your Google details with your phone, which should resolve the problem.
You’ll need access to the internet to sync your account settings.
- Opening Stellings op jou foon.
- Scroll down in Settings and select Rekeninge.
- Select your primary Google account in the accounts list.
- Tik Rekeningsinkronisering on the account page.
- Tap the three dots in the top-right corner and choose Sinkroniseer nou.
- Wait for your phone to sync your account settings.
- Opening Play Store and try to download your item.
Vee die Google Play Winkel-kas uit
Google Play Store’s problematic cache files may be the reason you’re getting the “Authentication is required” error. Luckily, you can remove all these cache files without affecting your data.
Play Store will build the cache files from scratch when you’ve cleared the files.
- Begin Stellings op jou foon.
- Gaan na Programme en kennisgewings > Google Play Store.
- Tik die Berging en kas opsie.
- Kies duidelike kas.
- Opening Play Store and see if your chosen app or game downloads. If you still get the error, clear the Store cache data by heading to Stellings > Programme en kennisgewings > Google Play Store > Berging en kas en tik Maak stoor skoon.
Allow Google Play Store to Use Unrestricted Data
If you’ve enabled data saver mode on your Android phone, you might have restricted Play Store’s data limit. This can interfere with your app and game downloads, and it’s possible the “Authentication is required” error is the result of that.
To overcome that, allow Play Store to use unrestricted data even when your phone is in data saver mode, as follows:
- Toegang Stellings op jou foon.
- Kies Programme en kennisgewings gevolg deur Google Play Store.
- Kies Mobiele data en Wi-Fi on the Play Store page.
- Skakel die Unrestricted data usage opsie.
- Begin Play Store and try to download your app or game.
Deïnstalleer Play Winkel-opdaterings
Google regularly pushes updates for Play Store to keep the app bug-free. Sometimes, though, one of these updates causes various issues.
That might have happened with Play Store on your phone. In this case, you can roll back the update and see if that fixes your issue.
- Begin Stellings op jou foon.
- Hoof in Programme en kennisgewings > Google Play Store in Instellings.
- Tap the three dots in the top-right corner and select Deïnstalleer opdaterings.
- Kies OK in the prompt to confirm your choice.
- Opening Play Store and see if your app or game now downloads.
Remove and Re-Add Your Google Account
Since Play Store’s “Authentication is required” error is related to jou Google -rekening, it’s worth removing and re-adding the account to your phone.
You’ll need your Google account’s username and password to log back into your account.
- Opening Stellings op jou foon.
- Tik Rekeninge in Instellings.
- Choose your Google account in the list.
- Kies Verwyder rekening to remove your account.
- Kies Verwyder rekening in the prompt to proceed with your choice.
- To add your account back to your phone, head to Stellings > Rekeninge > Voeg rekening en tik Google. Then, enter your login details and continue.
Turn Off Authentication for Play Store Purchases
If you’ve enabled the option that requires authentication for Play Store purchases, it might be worth turning off that option to get rid of the “Authentication is required” error. This way, the next time you download something from the Store, you won’t have to authenticate yourself.
You can turn authentication back on whenever you want.
- Begin Google Play Store op jou foon.
- Tik jou profielikoon in die regter boonste hoek.
- Kies Stellings from the menu that opens.
- Tik Verifikasie in die instellings-kieslys.
- Kies Require authentication for purchases.
- aktiveer die nooit opsie.
- See if you can now download your app or game from Play Store.
Install the App Using an APK File
If you’re still having issues downloading apps or games from the Play Store due to the “Authentication is required” error, use an alternate method to get your item.
One way is to download your item’s APK file from a non-Play Store source, and then install that APK on your phone. There are several safe APK download sites where you can download your favorite apps and games.
Go through our guide on how to install Android apps via APKs to learn the entire procedure.
Let “Google Play Authentication Is Required” Bother You No More
Google’s Play Store on Android has its fair share of issues, but these issues shouldn’t prevent you from doing your tasks. If you’re looking to get an item from the Store, but can’t due to an authentication error, the above guide is all you need to fix that problem. We hope it helps you out.