Does your Windows PC shut down or restart without warning? There are several potential causes behind that. For example, it could be a software/hardware conflict, overheating, or hard drive error. This troubleshooting guide will outline multiple solutions to fix auto-shutdowns and restarts in Windows 10/11.
If your computer shuts down constantly, you must boot your computer in Safe Mode or use the system recovery options in WinRE to work on the fixes below.
1. Check the Task Scheduler
If your computer shuts down automatically but only at a specific time of the day, that’s probably due to a scheduled task that you or a third-party program created. To check:
- فتح قائمة البداية، نوع مهمة جدولة، و اضغط أدخل.
- Review your computer’s list of scheduled tasks under مهمة جدولة (مكتبة).
- Right-click any tasks that force your PC to shut down or restart and select تعطيل.
2. تعطيل بدء التشغيل السريع
بدء التشغيل السريع is a Windows power management feature that hibernates the kernel (the operating system’s core) to speed up your PC during a cold start. However, it can destabilize the system.
لتعطيل Fast Startup:
- فتح لوحة تحكم Windows وحدد الأجهزة والصوت > خيارات الطاقة > اختر ما أزرار الطاقة do.
- أختار تغيير الاعدادات غير متوفر حاليا.
- قم بإلغاء تحديد المربع الموجود بجوار بدوره على بدء التشغيل السريع (مستحسن).
- أختار حفظ التغييرات.
- فتح قائمة البداية وحدد الطاقة > غلق.
- أعد تشغيل جهاز الكمبيوتر الخاص بك.
3. Update Windows to Its Latest Version
Specific versions of Windows contain severe bugs and issues that cause significant problems with particular hardware and software configurations. Install the latest operating system updates to fix them.
- فتح قائمة البداية وحدد الإعدادات.
- أختار تحديث ويندوز.
- أختار التحقق من وجود تحديثات. If there’s a new update, select تحميل ملف التثبيت.
4. Update Your Computer’s Drivers
مهمل hardware device drivers are a common problem behind a computer that shuts down or restarts randomly. Use a driver updater utility مثل سائق الداعم to update your computer’s drivers.
Additionally, use Windows Update to install Microsoft-verified hardware drivers and updates. To do that:
- فتح قائمة البداية وحدد الإعدادات.
- أختار Windows Update.
- انتقل إلى البرنامج المساعد في التأليف خيارات متقدمة > تحديثات اختيارية and install all pending driver updates.
5. دحر السائقين
Rarely, new driver updates can introduce issues and break down the system. Microsoft knows that, which is why you have the option to roll them back.
For example, if the problem occurred after updating your graphics card driver:
- انقر بزر الماوس الأيمن فوق قائمة البداية وحدد مدير الجهاز.
- Expand the driver category—محولات أجهزة العرض.
- Right-click the graphics card driver and select عقارات.
- قم بالتبديل إلى سائق علامة التبويب.
- أختار دحر سائق.
6. Run the SFC and DISM Tools
Windows comes with two command-line tools—System File Checker and DISM—that can scan and fix system file corruption.
Open an elevated Command Prompt console—type كمد into the Start menu and select افتح كمسؤول—and run the following commands one after the other:
SFC / SCANNOW
DISM.إكس /Online /Cleanup-Image /Restorehealth
SFC and DISM scans take a long time to complete. If the progress percentage indicator gets stuck, do not do anything; it should resume eventually.
7. قم بتشغيل CHKDSK
التالي ، قم بتشغيل CHKDSK (Check Disk) utility to fix HDD/SSD errors in the system partition. Again, open an elevated Command Prompt console and run the following command:
شكسك ج: / ص
CHKDSK only runs at computer startup, so press Y to schedule the scan the next time you reboot your computer.
8. Troubleshoot BSOD Errors
If your computer crashes and restarts into a Blue Screen of Death (BSOD) screen, it will continue to repeat that until you diagnose and troubleshoot it with the appropriate fixes.
Start by noting down the stop code related to the BSOD error—e.g., MEMORY_MANAGEMENT, فشل Kernel_Security_Check_Failure, Driver_Overran_Stack_Buffer, etc. Then, refer to our complete BSOD troubleshooting guide to learn what you must do next.
9. تحقق من وجود برامج ضارة
Malicious software and potentially unwanted programs (or PUPs) can wreak havoc on the operating system and trigger unexpected shutdowns and restarts.
If the problem persists, you must scan your computer for potential malware. Windows Defender isn’t likely to do any good بعد a severe infection, so your best option is to rely on a third-party virus removal utility.
For example, the free versions of بيتدفندر مكافحة الفيروسات و التقيم are extremely effective at detecting malware. Download either one, run a quick scan, and then follow up with a full scan.
10. توفير تهوية مناسبة
Inadequate ventilation leads to overheating, forcing your computer to shut down to cool itself. For example, if you use a laptop, avoid using it on soft surfaces—cushions, bed covers, etc.—that could plug up its ventilation holes. Also, check and clean the CPU or laptop casing to ensure nothing is blocking the airflow.
11. إجراء استعادة النظام
If the shutdowns and restarts persist, roll back Windows to a time when it did not shut down or restart automatically. Assuming that استعادة النظام is active on your computer, you must:
- صحافة Windows + R لفتح تشغيل. ثم اكتب rstrui في ساعات العمل المجال وحدد OK.
- Pick a restore point and select مسح لبرامج المتضررة to identify the changes to expect if you decide to go ahead.
- أختار التالى and follow the onscreen instructions to revert your computer to the restore point.
12. قم بإجراء اختبار الذاكرة
Faulty RAM (random access memory) modules are another reason for random shutdowns and restarts. Windows comes with a built-in Windows Memory Diagnostic tool you can run to scan for bad memory.
- النوع ويندوز تشخيص الذاكرة into the Start menu and select ساعات العمل.
- أختار أعد التشغيل الآن وتحقق من المشاكل (مستحسن).
- Wait until Windows Memory Diagnostic reboots your computer and tests it for memory problems.
For comprehensive step-by-step instructions and alternative methods, check our guide to testing a Windows PC for bad memory.
13. Reset/Update the BIOS or UEFI
Outdated or incorrectly configured motherboard firmware—the BIOS or UEFI—creates stability issues. Check if the يحتاج BIOS إلى تحديث or revert it to its default settings.
14. Factory-Reset or Reinstall Windows
If none of the fixes above help, you must reset Windows to its default settings. قم بعمل نسخة احتياطية لجهاز الكمبيوتر الخاص بك، وثم:
- افتح تطبيق الإعدادات وحدد System > التعافى.
- أختار إعادة تعيين PC.
- أختار احتفظ بملفاتي (if you want to keep personal files intact) or أزل كل شيء.
If that fails, you must remove and reinstall Windows from scratch.
15. احصل على مساعدة احترافية
If the problem persists and your computer continues to shut down and restart automatically, you might be dealing with a faulty hardware component or a defective power supply unit. Visit your local PC repair shop and let a technician take a look at it.