Mart 4, 2022

Microsoft Teams Video Zənginin işləməməsini düzəldin

If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Microsoft qrupları is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.

Microsoft Teams Video Zənginin işləməməsini düzəldin

How to Fix Microsoft Teams Video Call Not Working

Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.

  • Corrupt/incompatible camera drivers.
  • Additional camera devices are configured to your Windows 10 PC.
  • Camera permission is not granted on your computer.
  • A third-party antivirus program or Firewall is interfering with the Teams software.
  • Some other applications in your device are using your inbuilt camera.
  • VPN/Proxy interference.
  • Köhnəlmiş Əməliyyat Sistemi.

Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.

We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.

Əsas problemlərin həlli

Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.

1. Replug Webcam

  • If you are using an external web camera, the first thing you have to do is to Söndürün the web camera from the USB port, reboot your computer, and yenidən bağlayın it again after some time.
  • If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.

2. Remove Other Hardware Devices

  • Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
  • If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
  • Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.

3. Fon Proqramlarını bağlayın

Metod 1: Avadanlıq və Qurğularda Problem Gidericisini işə salın

Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.

1. Basın Windows + R düymələri başlamaq üçün birlikdə qaçış dialoq qutusu.

2. Tipi msdt.exe -id DeviceDiagnostic və vurdu Daxil edin.

Type msdt.exe id DeviceDiagnostic and hit Enter. Fix Microsoft Teams Video Call Not Working

3. Sonra basın sonrakı.

Then, click on Next

4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Bu düzeltmeyi tətbiq edin and follow the on-screen instructions. Then, yenidən başladın cihazınız.

If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Apply this fix and follow the on-screen instructions. Fix Microsoft Teams Video Call Not Working

4B. If there is no issue with the drivers, click Problem aradan qaldırıcısını bağlayın aşağıdakı ekranda.

If there is no issue with the drivers, click Close the troubleshooter

Method 2: Choose the Right Camera in Teams

Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.

1. vurun Windows açarı. Tipi Microsoft qrupları və işə salın.

Hit the Windows key. Type Microsoft Teams and launch it

2. Tıklayınız üç nöqtəli ikona sənin yanında Profil şəkili Komandalarda.

Click on the three dotted icon next to your Profile Picture in Teams. Fix Microsoft Teams Video Call Not Working

3. düyməsinə keçin Cihazlar tab in the left pane and scroll down the right screen.

4. İndi kamera menu, expand the drop-down menu.

Now, switch to the Devices tab in the left pane and scroll down the right screen

5. Sonra seçin kamera you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.

choose the camera you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams camera not working issue by confirming the video in the preview space. Fix Microsoft Teams Video Call Not Working

Həm də oxuyun: How to Change Microsoft Teams Profile Avatar

Method 3: Clear Microsoft Teams Cache

Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.

1. Çıx Komandalar və işə salın Task Manager basaraq Ctrl + Shift + Esc düymələri eyni zamanda.

launch Task Manager by pressing Ctrl, Shift, and Esc keys simultaneously

2. İçində Proseslər tab seçin Microsoft qrupları programs that are running in the background and select Son tapşırıq.

In the Processes tab, search for Microsoft Teams in the list. Fix Microsoft Teams Video Call Not Working

3. Sonra vurun Windows açarı və növü % appdata% MicrosoftTeams axtarış çubuğunda.

4. Basın açıq göstərildiyi kimi.

Open Teams Roaming folder

5. İndi seçin all the files and folders within the folder and select the Sil seçin.

Now, select all the files and folders within the folder and select the Delete option.

6. Reboot Windows 10 kompüteriniz.

Method 4: Disable Other Additional Devices

If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.

1. Tipi Cihaz meneceri ci Windows 10 axtarış menyusu və açın.

Type Device Manager in the Windows 10 search menu and open it. Fix Microsoft Teams Video Call Not Working

2. İndi, iki dəfə klikləyin Kameralar onu genişləndirmək.

expand the Cameras section by double-clicking on it

3. Sonra üzərinə sağ klikləyin camera device (HP TrueVision HD, for example) and select the Cihazı söndürün göstərildiyi kimi seçim.

Qeyd: Ensure you select a camera that you are not currently using in Teams.

right-click on your camera device and select the Disable device option

4. üzərinə klikləməklə sorğunu təsdiq edin bəli.

confirm the prompt by clicking on Yes

5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.

Qeyd: Make sure you re-enable the default camera adapter again after fixing the issue.

Həm də oxuyun: Microsoft Teams Push to Talk-u necə aktivləşdirmək və ya söndürmək olar

Method 5: Allow Camera Permissions for Browsers

If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.

1. Basın Windows açar. Növ google Chrome və işə salın.

Press the Windows key. Type Google Chrome and launch it. Fix Microsoft Teams Video Call Not Working

2. Tıklayınız üç nöqtəli ikona və seçin Parametrlər seçin.

Click on the three-dotted icon and select the Settings option

3. İndi seçin Təhlükəsizlik və Məxfilik in the left pane and choose Site Ayarları from the main page.

Now, select Security and Privacy in the left pane and select Site Settings from the main page.

4. Scroll down the main screen and select the kamera altında seçimi Permissions göstərildiyi kimi menyu.

Now, scroll down the main screen and select the Camera option under the Permissions menu

5. Burada seçin Saytlar kameranızdan istifadə etməyi xahiş edə bilər option and make sure Komandalar is not added in Not allowed to use your camera siyahı.

Here, select the Sites can ask to use your camera option and make sure if Teams is not added in Not allowed to use your camera list. Fix Microsoft Teams Video Call Not Working

6. Relaunch your browser and check if you have fixed the Teams video not working issue.

Metod 6: Windows-u yeniləyin

If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.

1. Basın Windows + I düymələri açmaq üçün birlikdə Parametrlər Kompüterinizdə.

2. İndi seçin Yeniləmə və Təhlükəsizlik.

İndi Yeniləmə və Təhlükəsizlik seçin

3. Seçin Updates yoxlayın sağ paneldən.

select Check for Updates from the right panel

4A. If your system is outdated, click İndi yükləyin son versiyasını yükləmək və quraşdırmaq üçün.

If your system is outdated, click Install now to download and install the latest version

4B. Əgər sisteminiz artıq yenidirsə, o zaman görünəcək Siz yenilənirsiniz mesaj.

If the Windows version is already up-to-date, then it will show You’re up to date message. Fix Microsoft Teams Video Call Not Working

Həm də oxuyun: Microsoft Teams qeydləri harada saxlanılır?

Method 7: Disable Firewall (Not Recommended)

If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.

Option I: Whitelist Teams in Firewall

1. vurun Windows açarı və növü Windows Defender Firewall. Open the best results.

Hit the Windows key and type Windows Defender Firewall. Open the best results

2. In the pop-up window, click on Windows Defender Firewall vasitəsilə bir tətbiqə və ya xüsusiyyətə icazə verin.

In the popup window, click on Allow an app or feature through Windows Defender Firewall.

3. Sonra klikləyin Ayarları dəyişdirin. Finally, check for Microsoft qrupları to allow through the Firewall.

Qeyd: Istifadə edə bilərsiniz Başqa tətbiqə icazə verin... to browse your program if your desired application or program does not exist in the list.

Then, click Change settings. Finally, check for Microsoft Teams to allow through the Firewall

4. Nəhayət, klikləyin OK dəyişiklikləri saxlamaq üçün.

Option II: Disable Firewall Temporarily

Qeyd: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.

1. Basın Windows açar. Növ İdarəetmə Paneli və açın.

Press the Windows key. Type Control Panel and open it. Fix Microsoft Teams Video Call Not Working

2. Set Görünüş as kateqoriya və seçin Sistem və Təhlükəsizlik.

Set View by as Category and select System and Security

3. İndi basın Windows Defender Firewall, burada göstərildiyi kimi.

click on Windows Defender Firewall. Fix Microsoft Teams Video Call Not Working

4. Seçin Windows Defender Firewall'u açın və ya söndürün sol menyudan seçim.

Now, select the Turn Windows Defender Firewall on or off option at the left menu

5. Now, check the boxes next to the Windows Defender Təhlükəsizlik Duvarı söndürün (tövsiyə edilmir) option wherever available on this screen.

check the boxes next to the Turn off Windows Defender Firewall (not recommended) option wherever available on this screen

6. klik OK və Reboot kompüterinizə.

Metod 8: VPN-ni söndürün

Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.

1. vurun Windows açarı və növü VPN parametrləri axtarış çubuğunda.

Hit the Windows key and type VPN settings in the search bar

2. İçində Parametrlər pəncərə, aktivi ayırın VPN xidmət.

3. Söndürün VPN seçimləri altında Ətraflı Seçimlər.

Parametrlər pəncərəsində aktiv VPN xidmətini ayırın və Qabaqcıl Seçimlər altında VPN seçimlərini söndürün.

Həm də oxuyun: Microsoft Teams yenidən başlamağa davam edir

Method 9: Reinstall Camera Drivers

The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.

1. düyməsini işə salın Cihaz meneceri using the steps mentioned above and expand the Kameralar üzərinə iki dəfə klikləməklə.

expand the Cameras section by double-clicking on it

2. İndi üzərinə sağ klikləyin sürücü və seçin Cihazı sil.

right-click on the driver and select the Uninstall device option. Fix Microsoft Teams Video Call Not Working

3. klik Uninstall sorğuda.

Click Uninstall in the prompt

4. Now, visit the manufacturer’s website (e.g. Lenovo).

lenovo intel camera driver download page

5. SİZİN ÜÇÜN MÜKEMMEL YERİ TAPIN və Download kompüterinizdə Windows versiyasına uyğun olan sürücülər.

6. Yüklədikdən sonra üzərinə iki dəfə klikləyin yüklənmiş fayl və quraşdırmaq üçün ekrandakı təlimatlara əməl edin.

Method 10: Use Browser Version of Teams

If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.

  • If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in Metod 5.
  • If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.

Həm də oxuyun: How To Set Microsoft Teams Status As Always Available

Method 11: Contact Microsoft Teams Technical Support

Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.

1. Go Microsoft dəstək səhifəsi.

Microsoft dəstək səhifəsi

2A. You can use the Yardım proqramı əldə edin in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Yardım alın düyməsini basın.

For this, click on Open Get Help app button and confirm the prompt by clicking on the Open Get Help button. Fix Microsoft Teams Video Call Not Working

2B. Also, you could use the brauzer versiyası to submit your problem. To do so, click on the dəstək alın link.

you could use the browser version to submit your problem. To do so, click on the Get support link

3. İndi yazın your problem ci Tell us your problem so we can get you the right help and support sahəsində və vurdu Daxil edin.

Now, type your problem in the Tell us your problem so we can get you the right help and support field and hit Enter. Fix Microsoft Teams Video Call Not Working

4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.

Then, answer the questions according to your convenience, and finally, you would have resolved the problem of Microsoft Teams camera not working.

Tövsiyə edilir:

Ümid edirik ki, bu bələdçi faydalı oldu və siz düzəldə bilərsiniz Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.