If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Kako popraviti Netflix grešku UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Sukobi rutera.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
Metoda 1: Osnovno rješavanje problema
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a Test brzine. If you detect your network is very slow, then contact your Internet Service Provider.
2. Improve the Wi-Fi strength by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Wi-Fi hotspot.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. Pokretanje Netflix and in the top right corner of the screen, click on Odjaviti se.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Prijavi se.
3. Unesite svoj akreditacije and check if you face error code UI3010 again.
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Metod 3: Ponovo pokrenite ruter
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
Bilješka: Ako koristite kombinirani uređaj kabelski modem/Wi-Fi ruter, slijedite korake samo za jedan uređaj.
1. Pronađite Dugme za napajanje na poleđini vašeg rutera.
2. Pritisnite dugme jednom za ugasi ga.
3. Sada, isključite vaš Kabl za napajanje rutera i sačekajte dok se snaga u potpunosti ne isprazni iz kondenzatora.
4. Zatim, reconnect u kabl za napajanje i uključite ga nakon minut.
5. Pričekajte da se mrežna veza ponovo uspostavi i pokušajte se ponovo prijaviti.
Metoda 4: Onemogućite VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Pritisnite Windows ključ i tip VPN postavke u traci za pretraživanje. Kliknite na otvoreno.
2. Disconnect the active VPN servis i isključite VPN opcije.
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Metod 5: Onemogućite proxy
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Exit from Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Pritisnite Windows ključ, tip zastupnik, i kliknite na otvoreno.
3. Here, toggle OFF the following settings.
- Automatski otkrij podešavanja
- Koristite skriptu za postavljanje
- Koristite proxy server
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1. Idite do Netflix čisti kolačiće page in your web browser.
2. All the cookies will be cleared from the site and now you have to Prijavi se again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
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Metod 7: Obrišite keš pretraživača
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Pritisnite Windows ključ, tip Chrome, i kliknite na otvoreno.
2. Zatim kliknite na ikona s tri točke > Više alata > Obrišite podatke pregledavanja ... kao što je ilustrovano u nastavku.
3. Provjerite sljedeće opcije.
- Kolačići i drugi podaci o lokaciji
- Izložene slike i datoteke
4. Sada odaberite Sve vreme opcija za Vremenski raspon.
5. Konačno, kliknite na Obriši podatke.
Option II: On Microsoft Edge
1. Pokrenite Microsoft Edge pretraživač i kliknite na three-dotted icon.
Bilješka: You can directly navigate the page to delete browsing history in Edge by typing edge: // settings / clearBrowserData u traci za pretragu.
2. Idite na Privatnost, pretraga i usluge opcija.
3. Scroll down the right screen and click on Odaberite šta želite obrisati.
4. U sljedećem prozoru odaberite okvire prema vašim željama kao što je Browsing history, Cookies and other site data, Cached images and files, etc, and click on Jasno sada.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. Otvorite Mozilla Firefox preglednika.
2. Kliknite na Meni ikona u gornjem desnom uglu ekrana.
3. Izaberite Postavke opcija sa padajućeg pada.
4. Idite na Privatnost i sigurnost i kliknite na Obriši podatke u Kolačići i podaci o web lokacijama meni.
5 . Uncheck the Kolačići i podaci o web lokacijama box and check Keširani web sadržaj box.
6. Na kraju, kliknite na jasno button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. Pokretanje Chrome i tip hrom: // ekstenzije in URL traka. Hit Enter taster da dobijete listu svih instaliranih ekstenzija.
2. Prebaci isključen u prebaciti za produžetak (npr Gramatički za Chrome) da ga onemogućite.
3. Osvježite svoj pretraživač i pogledajte da li se greška ponovo prikazuje ili ne.
4. Ponovite gore navedeno koraci da onemogućite ekstenzije jedno po jedno da provjerite je li greška ispravljena ili ne.
Option II: Disable Edge Extensions
1. Pokretanje Edge browser i kliknite na ikona s tri točke.
Bilješka: To skip the long steps to reach the extensions page, type edge: // extension/ u traci za pretragu i pritisnite ući.
2. Kliknite na Ekstenzije.
3. Select any extension and click on Upravljajte ekstenzijama.
4. Isključi the extension and check if you face the error again.
5. Isto tako, onemogući all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the ikona s tri točke. Izaberite Remove from Microsoft Edge opcija.
7. Potvrdite upit klikom na ukloniti.
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Option III: Disable Firefox Extensions
1. Pokretanje Firefox i kliknite na Meni ikona.
2. Izaberite Dodaci i teme opcija.
3. Kliknite na Ekstenzije i isključite the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the ikona s tri točke corresponding to it and select the ukloniti opcija.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Ne prati settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. otvoreno Chrome i kliknite na ikona s tri točke.
2. Kliknite na Postavke.
3. Kliknite na Sigurnost i privatnost.
4. Izaberite Kolačići i drugi podaci o lokaciji.
5. U Opće postavke window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1. Idite do Postavke in Edge by clicking on the ikona s tri točke.
2. Idite na Privatnost, pretraga i usluge.
3. Scroll down the right screen and in the privatnost menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1. Pokretanje Firefox i kliknite na Meni kako je prikazano.
2. In the drop-down menu, select the Postavke opcija.
3. Kliknite na Privatnost i sigurnost tab, and scroll down to click on the uvijek radio dugme.
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Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
Bilješka: ovdje Google Chrome is taken as an example.
1. Pritisnite Windows ključ, tip aplikacije i funkcije, i kliknite na otvoreno.
2. Potražite Chrome in Pretražite ovu listu polje.
3. Zatim odaberite Chrome i kliknite na Deinstalirati dugme prikazano označeno.
4. Ponovo kliknite na Deinstalirati da potvrdi.
5. Sada pritisnite Windows ključ, tip % localappdata%, i kliknite na otvoreno ici AppData Local folder.
6. Otvorite Google folder dvostrukim klikom na njega.
7. Desnom tipkom miša kliknite Chrome folder i izaberite izbrisati opcija kao što je prikazano u nastavku.
8. Opet, pritisnite Windows ključ, tip % appdata%, i kliknite na otvoreno ici AppData Roaming folder.
9. Opet idite na Google folder i izbrisati u Chrome folder kao što je prikazano u koraci 6 - 7.
10. Konačno, Restart vaš računar.
11. Zatim preuzmite najnoviju verziju of Google Chrome kako je prikazano.
12. Pokrenite setup file i pratite uputstva na ekranu da instalirajte Chrome.
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Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
Bilješka: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Postavke> Sistem> O. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. Pritisnite i držite Windows + I tasteri zajedno da otvorimo Windows postavke.
2. Kliknite na Mreža i Internet.
3. Kliknite na Status karticu i kliknite na Mrežni reset.
4. Potvrdite upit klikom na Resetuj sada.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
Preporučena:
Nadamo se da je ovaj vodič bio od pomoći i da ste mogli popraviti Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.