Issues with Microsoft Outlook’s Personal Folders File format—commonly referred to as PST—have been a huge problem for years. Microsoft knows that, which is why Outlook comes with a built-in tool called Inbox Repair to help you fix corrupted PST files.
In most cases, simply running a damaged PST file through the Inbox Repair tool should be enough to patch it up. But sometimes, you must take extra action to recover lost items.
How Outlook PST File Repair Works
Outlookov alat za popravku prijemnog sandučeta zakopan je duboko u instalacionoj fascikli Microsoft Office na vašem računaru, tako da morate malo da kopate da biste došli do nje. Nakon što pronađete i pokrenete Inbox Repair, sve što trebate učiniti je odabrati oštećenu PST datoteku da biste je popravili.
Bitan: Inbox Repair provides an option to create a backup of the damaged PST file. Make sure to select it since you may need a copy to retrieve missing data later on.
1. Completely exit Microsoft Outlook.
2. Open File Explorer. Depending on the version of Windows that you use, navigate through the following folders:
- Windows 64-bit: Local Disk (C:) > Program Files > Microsoft Office > root > Office16
- Windows 32-bit: Local Disk (C:) > Program Files (x86)> Microsoft Office > root > Office16
Bilješka: The folder paths above apply to Outlook 2016, Outlook 2019, and Outlook 365. If you use an older version of Outlook, you must select the Office 15 (Outlook 2013), Office 14 (Outlook 2010), or Office 12 (Outlook 2007) folder instead.
3. Locate the file labeled SCANPS and run it as an administrator.
4. Koristiti Pregled button to select the Outlook PST file that you want to repair.
If you don’t know the location of the PST file, press Windows+S to open Windows Search. Then, search for it by name and include the .PST file extension. You will see the file location within the search results.
Alternatively, open Outlook and go to fajl > postavke računa > Datoteke podataka to view the PST file’s location. Make sure to close the application after that.
5. Izaberite start. The Inbox Repair tool will check the PST file for issues. That should take some time.
6. Check the radio button next to Napravite rezervnu kopiju skenirane datoteke prije popravke i izaberite popravka.
7. Izaberite OK to finish repairing the PST file.
Open Microsoft Outlook and it should automatically start using the PST file without issues. You will find a copy of the corrupted PST file (with the .BAK extension) in the same location as the repaired original.
Recover Lost and Found Files
Sometimes, Microsoft Outlook’s Inbox Repair tool may end up repairing a severely damaged PST file. Suppose the tool fails to place any repaired items in their original folders or locations. In that case, it will lump them into a Lost and Found folder or a set of folders under the Recovered Personal Folders etiketa.
You can recover these items by creating a new PST data file in Outlook and moving the contents from Lost and Found or Recovered Personal Folders into it.
1. Otvorite Početna tab in Outlook. Then, open the menu next to Novi email, ukazati na Još predmeta, i izaberite Outlook datoteka sa podacima.
2. Pick the Outlook datoteka sa podacima opciju i odaberite OK.
3. Specify a location on your computer, enter a name for the new PST file, and select OK.
4. Izaberite više icon (three dots) to the Outlook window’s lower-left corner and select fascikli to switch the Outlook sidebar to Folder List view.
5. Drag the contents within Izgubljeno i nađeno or Recovered Personal Folders into the new data file.
Once you’ve done that, you can choose to remove the Lost and Found folder or the Recovered Personal Folders data file from Outlook.
Recover Additional Items from PST
Suppose you notice any missing items within the repaired data file. if you also can’t find them inside the Lost and Found folder or under Recovered Personal Folders, you can try retrieving them using the backup copy of the original. Basically, you try to import the contents within the file without duplicating any items that the Inbox Recovery tool has already recovered.
1. Copy the corrupted PST file backup to your desktop.
2. Promenite .BAK extension at the end of the file name to .PST.
Bilješka: If you can’t see the file extension, open the fajl menu in a File Explorer window and select Promenite mapu i opcije pretraživanja. Zatim pređite na pogled tab and uncheck the box next to Sakrij ekstenzije za poznate tipove datoteka.
3. Otvorite fajl menu in Outlook and select Otvori i izvezi > Import / Export.
4. Izaberite Uvoz iz drugog programa ili datoteke i izaberite sljedeći.
5. Izaberite Outlook datoteka podataka (.pst) i izaberite sljedeći.
6. Izaberite Pregled and select the backup copy of the corrupted PST file (the one that you just renamed).
7. Izaberite Nemojte uvoziti duplikate i izaberite sljedeći.
8. Označite polje pored Uključite podmape. Zatim odaberite Import folders into the same folder and pick the account or data file that you want to import the items into.
9. Izaberite završiti.
Once Outlook finishes importing any items, you must manually confirm if the previously missing items are now present. If not, try running the Inbox Repair tool another time.
Third-Party Outlook PST Repair and Recovery Tools
A cursory search online will reveal lots of paid third-party tools that claim to repair damaged or corrupted Outlook PST files. In almost all cases, though, the Inbox Repair tool should be more than good enough for the job.
Only use a third-party recovery program if Inbox Repair fails to retrieve your data, and do your due diligence by checking online reviews thoroughly before spending any money on them.
Before we wrap up, here’s an interesting tidbit: the Inbox Repair tool also allows you to recover deleted items from Outlook.