Juny 30, 2022

Fix Star Citizen Installer Error on Windows 10

Star Citizen is a popular multiplayer game developed by Cloud Imperium Games. It has attracted so many players across the world and this space exploration game is without any hindrance and assures 100 % fun to its gamers. The file size of Star Citizen makes sense since this game contains galaxies to explore and exploit. But, like many online errors, Star Citizen also has errors. When you try to install, update or download the game, you may face Star Citizen installer error on your Windows 10 PC. This error may be sometimes accompanied by a prompt with a message, An error has occurred during the installation processes. Some users also report that this error occurs when they try to log in to the PTU (Public Test Universe). Nevertheless, there are a lot more reasons that cause Star Citizen installer error Windows 10. Continue reading this guide, to fix Star Citizen installer error check logs problem with some effective troubleshooting steps.

Fix Star Citizen Installer Error on Windows 10

How to Fix Star Citizen Installer Error on Windows 10

After analyzing several reports and online platforms, we have gathered a list of reasons that cause installation error Star Citizen. Analyze them deeper and you will get an idea to troubleshoot the problem by following appropriate solutions.

  • corrupte data in the USER folder is the common reason that causes the discussed problem.
  • An overprotective antivirus suite and firewall components are quarantining your files and you cannot install or download any updates of the game on your Windows 10 PC.
  • Esteu fent servir un fitxer incompatible game launcher and in some cases, you are using the wrong launcher.
  • If the Star Citizen files are spread as several components everywhere on your computer, a big miscommunication may occur within the game modules.
  • Si esteu utilitzant un dedicated SSD for installing all the games on your PC, sometimes a corrupt component within the SSD might lead to Star Citizen installer error check logs problem.
  • Hi ha no adequate space in your Windows 10 PC to install the game. You have to clear unnecessary files and manage storage to install Star Citizen since it requires a bulk size on your disk.
  • The graphical drivers in your computer are not compatible or outdated.
  • Esteu fent servir un fitxer antiquat versió de la Sistema operatiu and hence the game requirements are not satisfied. How to Fix Star Citizen Installer Error Windows 10

Here are some common troubleshooting ideas that will help you fix Star Citizen installer error Windows 10 issue.

Mètode 1: Mètodes bàsics de resolució de problemes

Follow these basic troubleshooting methods to fix the said issue.

1. Reinicieu l'ordinador

El truc general per solucionar tots els errors temporals associats a Star Citizen és reiniciar l'ordinador. Podeu reiniciar el vostre PC seguint els passos.

1. Aneu al menú d'usuari avançat de Windows prement el botó Windows + tecles X simultàniament.

2. Ara feu clic a Apagueu o tanqueu la sessió.

Seleccioneu Tanca o tanca la sessió

3. Finalment, feu clic a Reinicia.

2. Ensure Stable Network Connection

Unstable and inadequate internet connection leads to Star Citizen installer error check logs issue, also if there are any obstacles or interference between your router and the PC, they may interfere with the wireless signal and will cause stability issues. Try running a prova de velocitat per comprovar la velocitat de xarxa del vostre ordinador.

You can run a speed test

If you guess there is an instability problem, check our guide How to Troubleshoot Network Connectivity Problems on Windows 10 to fix the same.

3. Close Background Processes

Several users have confirmed that Star Citizen installer error check logs can be resolved by closing all the background programs and applications running on Windows 10 PC. To do the same, implement the steps in our guide How to End Task in Windows 10 and proceed as instructed.

Click on End Task. Fix Star Citizen Installer Error on Windows 10

Once you have closed all the background processes, check if you were able to fix installation error Star Citizen.

Llegiu també Corregiu el procés de treball principal de MoUSO a Windows 10

Method 2: Run Installer as Administrator

If Star Citizen does not have required administrative privileges, a few essential features of the game will be limited causing you installation error Star Citizen whenever you open the game or install any updates. Follow the below-mentioned instructions to run the game as an administrator.

1. Feu clic amb el botó dret al ratolí Drecera de Star Citizen a l'escriptori o aneu a directori d'instal·lació and right-click on it. Then, select the Propietats opció.

Feu clic a Propietats

2. Ara, aneu a Compatibilitat fitxa i feu clic a Executeu aquest programa com a administrador.

executeu aquest programa com a administrador a la pestanya de compatibilitat

3. Finalment, feu clic a Aplicar i OK to save the changes. Check if you have fixed Star Citizen installer problem.

Method 3: Manage Storage to Install Star Citizen

If there is no room on your computer to install Star Citizen, you will face Star Citizen installer problem. The game consumes more than 15GB of space on your disk and if you still want to update the game, it takes some more space. So, almost 100 GB of space will be used up on the hard drive if you install the game and use it for a long time. So, as the first step of the troubleshooting process, check if there is enough space on your computer, particularly on the drive where you are installing the game. Few users have reported that clearing disk space in the computer has helped them sort out installation error Star Citizen. This will enable your computer to install new files whenever needed which will help you fix the problem. Follow our guide 10 Ways to Free Up Hard Disk Space On Windows which helps you clear all unnecessary files on your Windows 10 PC.

switch to the More Options tab and click on Clean up… button. Fix Star Citizen Installer Error on Windows 10

Llegiu també Fix Not Enough Storage is Available to Process this Command

Mètode 4: suprimiu la carpeta USUARI

Many users have reported that Star Citizen installer error Windows 10 can be fixed by deleting the USER folder in your File Manager. This fixes most of the integrity issues within the game and if you guess this scenario applies to you, follow the below-listed instructions to do the same.

1. En primer lloc, tanqueu tots els elements processos de fons.

2. A continuació, premeu el botó Tecles Windows + E junts per obrir Explorador de fitxers.

3. Aneu a la instal · lació directory of Star Citizen as shown below:

D:RSI LauncherStarCitizen LIVE

Nota: The above installation directory path may not be same for all users. You may go to the particular Unitat de disc local (per exemple, C o D) on heu desat els fitxers. 

CARPETA D'USUARI RSI Launcher CD Fitxers de programa Roberts Space Industries StarCitizen

4. A continuació, desplaceu-vos cap avall i feu doble clic a USUARI carpeta.

5. Seleccioneu tots els fitxers dins del USUARI carpeta prement Tecles Ctrl + A junts i colpejant el Esborrar botó.

6. A continuació, aneu al Paperera de reciclatge i esborra tots els fitxers suprimits també allà.

paperera de reciclatge buida

7. Finally, launch the game and complete the login process. Check if you face Star Citizen installer problem again.

Mètode 5: utilitzeu el nou llançador

Molts usuaris afectats han resolt el problema utilitzant un nou llançador per solucionar tots els problemes d'incompatibilitat. Per tant, si endevineu que el vostre llançador és incompatible amb la versió actual del joc, seguiu els passos esmentats a continuació per solucionar-ho.

Nota: Abans d'instal·lar el joc, assegureu-vos de tancar tots els processos en segon pla relacionats amb el joc.

1. Descarregueu el Star Citizen launcher from the official site

Nota: Assegureu-vos que el fitxer d'inici del joc estigui instal·lat a la mateixa ubicació on heu instal·lat el joc.

Launch the browser and install the latest game launcher on your computer. Fix Star Citizen Installer Error on Windows 10

2. Once the game is installed on PC, relaunch the game and install all the updates and check if the issue recurs again.

Mètode 6: suprimiu RSILauncher d'AppData

Sometimes, the problem occurs due to some temporary corrupt folders on your Windows 10 PC. When you install the game, the installer creates an update file in your File Explorer. In some rare cases, these folders might be corrupt and prevent the game from launching the updates. If you are not sure how to delete RSILauncher and RSI folders from your PC, follow the below-mentioned steps.

1. Premeu Tecles Windows + E junts per obrir Explorador de fitxers.

2. Ara, aneu a la ubicació següent camins un per un.

C:UsuarisUSERNAMEAppDataLocal
C:UsuarisUSERNAMEAppDataRoaming

Nota: Assegureu-vos de comprovar el Ítems ocults caixa a la Veure comanda pestanya per veure la carpeta AppData.

Make sure you check the Hidden items box in the View tab to view the AppData folder.

3. Ara, localitza el rsilauncher i RSI carpetes, feu clic amb el botó dret sobre elles i seleccioneu Esborrar opció.

select the Delete option. Fix Star Citizen Installer Error on Windows 10

4. Once you have deleted these folders, re-launch the game to check if you can update the game without Star Citizen error 10002 or installer error check logs.

Llegiu també Corregiu els privilegis dels fitxers que falten a Steam a Windows 10

Mètode 7: Canvieu el nom del fitxer Hosts

Any incorrect entries of RSI in the hosts file might cause installation error Star Citizen. You can resolve the issue by removing incorrect RSI entries from the hosts file as instructed below.

1. Premeu Windows + E tecles juntes per obrir Explorador de fitxers.

2. Ara, canvieu al Veure comanda i marqueu la pestanya Ítems ocults caixa a la Mostra / oculta .

canvieu a la pestanya Visualització i marqueu la casella Elements ocults a la secció Mostra l'amagat

3. Ara, copieu i enganxeu el camí següent al camí de navegació de l'Explorador de fitxers. Aquí, feu clic a Extensions de nom de fitxer caixa sota el fitxer Visualitza la pestanya com es mostra.

C: WindowsSystem32driversetc

feu clic al quadre Extensions de nom de fitxer a la pestanya Visualització

4. Ara, seleccioneu i feu clic amb el botó dret del ratolí host fitxer i seleccioneu Rebatejar opció tal com es mostra. Canvieu el nom del fitxer com a hostes.vell.

select the Rename option. Fix Star Citizen Installer Error on Windows 10

5. Now the hosts file with incorrect entries will be ignored, and next time when you run the updates of the game, you will not face installation error Star Citizen errors.

Mètode 8: actualitzeu Windows

If there are any bugs in your Windows 10 PC contributing to Star Citizen installer error Windows 10, you can fix the problem by updating your Windows 10 operating system. If you do not know how to update your Windows 10 PC, follow our guide How to Download and Install Windows 10 Latest Update and proceed as instructed.

Actualitzeu Windows

After updating the Windows Operating System, check if Star Citizen installer error Windows 10 is resolved.

Llegiu també No s'ha pogut aturar el servei de reparació de Windows Update

Mètode 9: actualitzeu els controladors gràfics

Star Citizen is a graphical game and to enjoy an uninterrupted gaming experience all the graphics drivers in your PC must be compatible and at their latest version. If the drivers are outdated or faulty, you have to update all of them. All the newest updates of drivers are released from their respective official websites or you can update them manually. Check our guide 4 Ways to Update Graphics Drivers in Windows 10 to update all the drivers and check if you can install the updates of the game.

Update graphics driver. Fix Star Citizen Installer Error on Windows 10

Mètode 10: Torneu a instal·lar els controladors de gràfics

When you still face Star Citizen installer error check logs after updating the Graphical drivers, then reinstall device drivers to fix any incompatibility problems. There are so many methods to reinstall drivers on Windows. Yet, if you are confused about how to implement the same, check our guide How to Uninstall and Reinstall Drivers on Windows 10 and implement the same.

feu clic a desinstal·la el dispositiu

After reinstalling GPU drivers, check if Star Citizen installer error check logs is resolved.

Llegiu també Com saber si la vostra targeta gràfica s'està morint

Mètode 11: retrocedeix les actualitzacions del controlador de gràfics

Si la versió actual dels controladors de gràfics no és compatible amb el vostre joc, no serveix de res actualitzar-los o reinstal·lar-los. Tot el que heu de fer és retrocedir els controladors a la versió anterior seguint la nostra guia Com recuperar els controladors a Windows 10.

roll back driver. Fix Star Citizen Installer Error on Windows 10

Now, check if installation error Star Citizen is resolved.

Mètode 12: modifiqueu la configuració del tallafoc de Windows Defender

Your computer will be subjected to Star Citizen installer error Windows 10, due to an over-protective firewall suite in the Windows 10 PC. To resolve the problem, you can either add a new rule for your game, whitelist the game or as the last fix, disable the firewall temporarily.

Opció I: Llista blanca Star Citizen

Per permetre Star Citizen al tallafoc de Windows Defender, seguiu les instruccions de la nostra guia Permetre o bloquejar aplicacions mitjançant el tallafoc de Windows.

Feu clic a D'acord per confirmar la configuració

Opció II: desactiva el tallafoc de Windows Defender (no recomanat)

Si la llista blanca del joc no us ajuda, consulteu la nostra guia Com desactivar el tallafoc de Windows 10 us ajudarà.

turn off Windows Defender Firewall not recommended. Fix Star Citizen Installer Error on Windows 10

Opció III: Crea una regla nova al tallafoc

1. Premeu el Clau de Windows i escriviu Windows Defender Firewall, feu clic a Executa com administrador.

Obriu el Firewall de Windows Defender amb Seguretat Avançada

2. Al panell esquerre, seleccioneu Regles entrants opció.

click on Inbound Rules. Fix Star Citizen Installer Error on Windows 10

3. Aneu al panell dret i seleccioneu Nova regla... tal com es representa.

click on New rule… option

4. Then, ensure if you select the Programa opció sota Quin tipus de regla t'agradaria crear? menú i seleccioneu Següent> tal com es representa.

Assegureu-vos de seleccionar l'opció Programa a Quin tipus de regla voleu crear

5. Ara, seleccioneu Browse ... botó al costat de Aquesta ruta del programa: com es mostra.

click on the Browse… button corresponding to This program path. Fix Star Citizen Installer Error on Windows 10

6. Ara, aneu al C:Fitxers de programa (x86)Star Citizen camí i feu doble clic a disposició dossier. Aquí, feu clic a obert botó.

7. Aquí, feu clic a Següent> al Nou assistent de regles d'entrada finestra tal com es mostra.

feu clic a Següent a la finestra Assistent de regles entrants noves

8. A continuació, feu clic a Permet la connexió i seleccionar Següent> com es mostra.

select the radio button next to Allow the connection and click on Next. Fix Star Citizen Installer Error on Windows 10

9. Assegureu-vos Domini, Privat, Públic boxes are clicked on and select the Següent> opció.

Make sure Domain Private and Public boxes are selected and click on Next. Fix Star Citizen Installer Error on Windows 10

10. Finally, name your new rule and click on Finish.

anomena la teva nova regla i fes clic a Finalitza

Check if you have fixed installation error Star Citizen or not.

Llegiu també Arreglar el sistema de configuració no s'ha pogut inicialitzar a Windows 10

Mètode 13: desactiva l'antivirus temporalment (si escau)

Similar to the firewall suite, disable the antivirus program in your computer to fix Star Citizen installer error check logs issue in your game. If there are any threats of malicious programs or files on your computer. Disable the overprotective antivirus program temporarily as instructed in our guide How to Disable Antivirus Temporarily on Windows 10.

Desactiva l'antivirus temporalment

If you can install the updates of the game after disabling the antivirus program on the computer, you are advised to uninstall the program completely from your PC. If you want to do so, follow our guide to Force Uninstall Programs which won’t Uninstall In Windows 10.

Mètode 14: torneu a instal·lar el joc en una altra ubicació

If you cannot troubleshoot Star Citizen installer error check logs after implementing all the above-listed methods, then you can reinstall the game in some other location where you have enough space(more than 60GB). Many users have confirmed that reinstalling the game has helped them fix the problem of Star Citizen installer error Windows 10. Although there is no obvious reason why this is a potential fix, follow this conventional fix to resolve the problem.

1. Premeu el Tecles Windows + I junts per obrir Configuració de Windows.

2. Ara feu clic a Apps configuració

Click on Apps. Fix Star Citizen Installer Error on Windows 10

3. Ara, cerqueu i feu clic a Star Citizen i seleccionar Desinstal opció.

4. Ara, confirmeu la sol·licitud si n'hi ha, i reiniciar el vostre PC un cop hàgiu desinstal·lat Star Citizen.

5. A continuació, visiteu el pàgina oficial de descàrrega de RSI i feu clic a OBTÉ TOTA LA INFORMACIÓ A L'ÚLTIMA DESCÀRREGA botó. A continuació, seguiu les instruccions a la pantalla per instal·lar el paquet al vostre ordinador.

visit the official download page of RSI and click on GET ALL THE INFO ON THE LATEST DOWNLOAD button

Once you have installed the game, you will not face the error again. Still, if you face the same, then you might have installed the game in your dedicated SSD. In that case, you have to format your SSD as instructed in the next method.

Method 15: Format SDD (Not Recommended)

In case, if you are using SSD to install the games on your Windows 10 PC, then there is no purpose in following the listed troubleshooting methods. In this case, you have to format the SSD completely to fix the problem. This may seem unnecessary, yet this is an effective method to fix the Install error in your computer. Several users have confirmed that this method is helpful and you can format your SSD by following our guide How to Format a Disk or Drive in Windows 10. Also, if you have any important data, saved games, and other personal stuff on your SSD, you have to back up all of them in advance before you format the drive. This process will delete the data and all other information on SSD.

Format Disk or Drive in Disk Management. Fix Star Citizen Installer Error on Windows 10

Recomanat:

Esperem que aquesta guia us hagi estat útil i que pugueu solucionar Star Citizen installer error on your Windows 10 PC. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section