If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Com solucionar l'error de Netflix UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Conflictes de routers.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
Mètode 1: Resolució de problemes bàsics
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a Speedtest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Millorar el Potència del Wi-Fi by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Punt d'accés Wi-Fi.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. Llançament Netflix and in the top right corner of the screen, click on Tanca sessió.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Iniciar sessió.
3. Escriviu el vostre credencials and check if you face error code UI3010 again.
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Mètode 3: reinicieu l'encaminador
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
Nota: Si utilitzeu un dispositiu combinat de mòdem per cable/encaminador Wi-Fi, seguiu els passos només per a un únic dispositiu.
1. Troba el Botó d'encendre a la part posterior del vostre encaminador.
2. Premeu el botó una vegada per apaga-ho.
3. Ara, desconnectar seva Cable d'alimentació del router i espereu fins que s'esgoti completament l'energia dels condensadors.
4. Llavors, tornar a connectar la cable de corrent i engegueu-lo al cap d'un minut.
5. Espereu fins que es restableixi la connexió de xarxa i prova d'iniciar la sessió de nou.
Mètode 4: desactiva la VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Premeu el Clau de Windows i escriviu Configuració de VPN a la barra de cerca. Fer clic a obert.
2. Disconnect the active VPN servei i desactivar Opcions de VPN.
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Mètode 5: desactiva el proxy
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Exit from Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Premeu el Clau de Windows, escriviu Apoderat, i feu clic a obert.
3. Here, toggle OFF the following settings.
- Detecta automàticament la configuració
- Utilitzeu l'script de configuració
- Utilitzeu un servidor intermediari
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1. Navegueu cap a Netflix esborra les galetes page in your web browser.
2. All the cookies will be cleared from the site and now you have to Iniciar sessió again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
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Mètode 7: esborra la memòria cau del navegador
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Premeu el Clau de Windows, escriviu Chrome, I feu clic a obert.
2. A continuació, feu clic al botó icona de tres punts > Més eines > Elimina les dades de navegació… com s'il·lustra a continuació.
3. Comproveu les opcions següents.
- Galetes i altres dades del lloc
- Imatges i fitxers en memòria cau
4. Ara, trieu el Tot el temps opció per Interval de temps.
5. Finalment, feu clic a Esborrar les dades.
Option II: On Microsoft Edge
1. Llançament de la Microsoft Vora navegador i feu clic a three-dotted icon.
Nota: You can directly navigate the page to delete browsing history in Edge by typing edge: // settings / clearBrowserData a la barra de cerca.
2. Aneu a la Privadesa, cerca i serveis opció.
3. Scroll down the right screen and click on Trieu què voleu esborrar.
4. A la finestra següent, seleccioneu les caselles segons les vostres preferències Browsing history, Cookies and other site data, Cached images and files, etc, and click on Esborra ara.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. obrir el Mozilla Firefox navegador.
2. Feu clic al menú icona a l'extrem superior dret de la pantalla.
3. Selecciona Configuració opció des del menú desplegable.
4. Aneu a la Privacitat i seguretat i feu clic a Esborra dades al Cookies i dades del lloc menú.
5 . Uncheck the Cookies i dades del lloc box and check Contingut web en memòria cau Caixa.
6. Finalment, feu clic a Clear button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. Llançament Chrome i escriviu extensions de Chrome: // in Barra d'URL. Pega Introduïu la clau per obtenir la llista de totes les extensions instal·lades.
2. Interruptor apagat la commutar per al extensió (per exemple Gramaticalment per a Chrome) per desactivar-lo.
3. Actualitza el teu navegador i veure si l'error es torna a mostrar o no.
4. Repetiu l'anterior passos desactivar les extensions una per una per comprovar si l'error s'ha solucionat o no.
Option II: Disable Edge Extensions
1. Llançament Navegador de vora i feu clic al botó icona de tres punts.
Nota: To skip the long steps to reach the extensions page, type edge: // extensions / a la barra de cerca i premeu Enter.
2. Fer clic a Extensions.
3. Select any extension and click on Gestiona les extensions.
4. Desactiva the extension and check if you face the error again.
5. Així mateix, desactivar all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the icona de tres punts. Seleccioneu el Remove from Microsoft Edge opció.
7. Confirmeu la sol·licitud fent clic a Remove.
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Option III: Disable Firefox Extensions
1. Llançament Firefox i feu clic al botó menú icona.
2. Seleccioneu la Complements i temes opció.
3. Fer clic a Extensions i desactivar the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the icona de tres punts corresponding to it and select the Remove opció.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Do Not Track settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. obert Chrome i feu clic al botó icona de tres punts.
2. Fer clic a Configuració.
3. Fer clic a Seguretat i privacitat.
4. Seleccioneu la Galetes i altres dades del lloc.
5. A la Configuració general window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1. Navegueu cap a Configuració in Edge by clicking on the icona de tres punts.
2. Aneu a la Privadesa, cerca i serveis.
3. Scroll down the right screen and in the intimitat menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1. Llançament Firefox i feu clic al botó menú com es mostra.
2. In the drop-down menu, select the Configuració opció.
3. Feu clic al Privacitat i seguretat tab, and scroll down to click on the Sempre botó d'opció.
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Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
Nota: Aquí Google Chrome es pren com a exemple.
1. Premeu el Clau de Windows, escriviu aplicacions i funcions, I feu clic a obert.
2. Cerqueu Chrome in Cerca en aquesta llista camp.
3. A continuació, seleccioneu Chrome i feu clic al botó Desinstal botó que es mostra ressaltat.
4. De nou, feu clic a Desinstal per confirmar.
5. Ara, premeu el botó Clau de Windows, escriviu % localappdata%, I feu clic a obert anar a AppDataLocal carpeta.
6. obrir el google carpeta fent-hi doble clic.
7. Feu clic amb el botó dret al ratolí Chrome carpeta i seleccioneu Esborrar opció tal com es mostra a continuació.
8. De nou, colpeja el Clau de Windows, escriviu %dades d'aplicacions%, I feu clic a obert anar a AppData Roaming carpeta.
9. De nou, aneu al google carpeta i esborrar la Chrome carpeta tal com es mostra a passos 6-7.
10. Finalment, reprendre el vostre PC.
11. A continuació, descarregueu el fitxer versió més recent of Google Chrome com es mostra.
12. Executeu el fitxer de configuració i seguiu les instruccions que apareixen a la pantalla instal·lar Chrome.
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Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
Nota: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Configuració> Sistema> Quant a. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. Mantingueu premut Tecles Windows + I junts per obrir Configuració de Windows.
2. Fer clic a Xarxa i Internet.
3. Feu clic al Estat fitxa i feu clic a S'ha reiniciat la xarxa.
4. Confirmeu la sol·licitud fent clic a Reinicialitza ara.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
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Esperem que aquesta guia us hagi estat útil i que pugueu solucionar Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.