Play Store’s “Authentication is required” error sometimes appears out of nowhere and prevents you from getting your favorite apps or games from the Store. If you’re experiencing this issue, you’ll have to find the underlying problem and fix that to download content from the Store.
Luckily, getting around this issue is easy. You have several ways to fix the issue and ultimately download your apps and games.
Force Stop and Reopen Google Play Store
When the Play Store acts up, first close and reopen the Store app. If this doesn’t solve the issue, try force closing and reopening the app. That might work for you.
Hibal-i kana force closing the Store app doesn’t delete your personal data.
- I-launch ang setting app sa imong telepono.
- access Mga app ug pahibalo > Play Store Google sa Settings.
- Tapik Pakusog nga paghunong to forcibly close the play Store app.
- Pagpili OK in the prompt to confirm your choice.
- pag-abli play Store and see if you can now download your favorite apps and games.
Resync Your Google Account Settings
If your phone’s settings have gone out of sync with your Google account settings, that can lead to the “Authentication is required” error. In this case, manually resync your Google details with your phone, which should resolve the problem.
You’ll need access to the internet to sync your account settings.
- Open setting sa imong telepono.
- Scroll down in Settings and select Asoy sa.
- Select your primary Google account in the accounts list.
- Tapik Pag-sync sa account on the account page.
- Tap the three dots in the top-right corner and choose Pag-sync karon.
- Wait for your phone to sync your account settings.
- Open play Store and try to download your item.
Hawani ang Google Play Store Cache
Google Play Store’s problematic cache files may be the reason you’re getting the “Authentication is required” error. Luckily, you can remove all these cache files without affecting your data.
Play Store will build the cache files from scratch when you’ve cleared the files.
- Paglusad setting sa imong telepono.
- Pangulo sa Mga app ug pahibalo > Play Store Google.
- I-tap ang Pagtipig ug cache kapilian.
- Pagpili Tin-aw ang cache.
- Open play Store and see if your chosen app or game downloads. If you still get the error, clear the Store cache data by heading to setting > Mga app ug pahibalo > Play Store Google > Pagtipig ug cache ug pag-tap Tin-aw nga tipiganan.
Allow Google Play Store to Use Unrestricted Data
If you’ve enabled data saver mode on your Android phone, you might have restricted Play Store’s data limit. This can interfere with your app and game downloads, and it’s possible the “Authentication is required” error is the result of that.
To overcome that, allow Play Store to use unrestricted data even when your phone is in data saver mode, as follows:
- access setting sa imong telepono.
- Pagpili Mga app ug pahibalo gisundan sa Play Store Google.
- Pagpili Mobile data ug Wi-Fi on the Play Store page.
- Buksan ang Unrestricted data usage kapilian.
- Paglusad play Store and try to download your app or game.
I-uninstall ang Mga Update sa Play Store
Google regularly pushes updates for Play Store to keep the app bug-free. Sometimes, though, one of these updates causes various issues.
That might have happened with Play Store on your phone. In this case, you can roll back the update and see if that fixes your issue.
- Paglusad setting sa imong telepono.
- Pangulo sa Mga app ug pahibalo > Play Store Google sa Settings.
- Tap the three dots in the top-right corner and select I-uninstall ang mga update.
- Pagpili OK in the prompt to confirm your choice.
- Open play Store and see if your app or game now downloads.
Remove and Re-Add Your Google Account
Since Play Store’s “Authentication is required” error is related to imong Google account, it’s worth removing and re-adding the account to your phone.
You’ll need your Google account’s username and password to log back into your account.
- Open setting sa imong telepono.
- Tapik Asoy sa sa Settings.
- Choose your Google account in the list.
- Pagpili Kuhaa ang account to remove your account.
- Pagpili Kuhaa ang account in the prompt to proceed with your choice.
- To add your account back to your phone, head to setting > Asoy sa > Pagdugang account ug i-tap Google. Then, enter your login details and continue.
Turn Off Authentication for Play Store Purchases
If you’ve enabled the option that requires authentication for Play Store purchases, it might be worth turning off that option to get rid of the “Authentication is required” error. This way, the next time you download something from the Store, you won’t have to authenticate yourself.
You can turn authentication back on whenever you want.
- Paglusad Play Store Google sa imong telepono.
- I-tap ang imong profile icon sa ibabaw nga tuo nga suok.
- Pagpili setting from the menu that opens.
- Tapik panghimatuud diha sa menu sa Settings.
- Pagpili Require authentication for purchases.
- activate sa mga Dili gayud kapilian.
- See if you can now download your app or game from Play Store.
Install the App Using an APK File
If you’re still having issues downloading apps or games from the Play Store due to the “Authentication is required” error, use an alternate method to get your item.
One way is to download your item’s APK file from a non-Play Store source, and then install that APK on your phone. There are several safe APK download sites where you can download your favorite apps and games.
Go through our guide on how to install Android apps via APKs to learn the entire procedure.
Let “Google Play Authentication Is Required” Bother You No More
Google’s Play Store on Android has its fair share of issues, but these issues shouldn’t prevent you from doing your tasks. If you’re looking to get an item from the Store, but can’t due to an authentication error, the above guide is all you need to fix that problem. We hope it helps you out.