While connecting your broadband you may receive an Error 651 with a description that says “The modem (or other connecting devices) has reported an error“. If you’re not able to connect to the Internet then this means you won’t be able to access any websites. There are various reasons because which you might be facing Error 651 such as outdated or corrupted network adapter drivers, sys file is misplaced, nnirizzu IP conflict, corrupt registry or system files, etc.
Error 651 is a general network error that occurs when the system tries to establish an Internet connection using PPPOE protocol (Point to Point Protocol over Ethernet) but it fails to do so. So without wasting any time let’s see How to Fix The modem (or other connecting devices) has reported an error with the help of the below-listed troubleshooting guide.
Fix Error 651: The modem (or other connecting devices) has reported an error
Make sure to create a restore point just in case something goes wrong.
Method 1: Restart your Router/Modem
Most of the network issues can be easily resolved by simply restarting your Frontier router or modem. Turn off your modem/router then disconnect the power plug of your device and reconnect after a few minutes in case you are using a combined router and modem. For a separate router and modem, turn off both the devices. Now start by turning on the modem first. Now plug in your router and wait for it to boot up completely. Check if you can access the Internet now.
Also, ensure that all LEDs of the device(s) are working properly or you may have a hardware problem altogether.
Method 2: Reinstall Router or Modem Drivers
1.Press Windows Key + R poi type devmgmt.msc and hit Enter to open Device Manager.
2.Expand Phone/Modem Options then right-click on your modem and select Uninstall.
3. Selezziunate Iè to remove the drivers.
4.Restart your PC to save changes and when the system starts, Windows will automatically install the default modem drivers.
Method 3: Reset TCP/IP and Flush DNS
1.Right-click on Windows Button and select “Command Prompt (Admin)."
Fix
2.Now type the following command and press enter after each one:
ipconfig /flushdns nbtstat –r netsh int ip reset reset c:resetlog.txt netsh winsock reset
3.Again open Admin Command Prompt and type the following and hit enter after each one:
ipconfig / liberazione ipconfig / flushdns ipconfig / rinforza
4.Reboot to apply changes. Flushing DNS seems to Fix Error 651: The modem (or other connecting devices) has reported an error.
Mètudu 4: Run Run Troubleshooter
1.Press Windows Key + I to open Settings then click on Actualizazione è Sicurezza.
2.From the left-hand menu select Risoluzione di i problemi.
3.Under Troubleshoot click on Cunnessione Internet è cliccate dopu Eseguite a prublema di prublema.
4.Follow further on-screen instructions to run the troubleshooter.
5.If the above didn’t fix the issue then from the Troubleshoot window, click on Adapter di Rete è cliccate nantu Eseguite a prublema di prublema.
5.Reboot u vostru PC à salvà cambiamenti.
Method 5: Disable Auto Tuning Feature
1.Open Elevated Command Prompt using any of the method listed here.
2.Digitate u cumandimu seguitu in cmd è cliccate Enter:
netsh int tcp set heuristics disabled netsh int tcp set global autotuninglevel=disabled netsh int tcp set global rss=enabled3.Once the command finishes processing, restart your PC to save changes.
Method 6: Create a new dial-up connection
1.Press Key Windows + R dopu scrivite u seguente è cliccate Enter:
control.exe /name Microsoft.NetworkAndSharingCenter
2.This will open the Network and Sharing Center, click on “Configurate una nova cunnessione o rete".
3.Select “Cunnette vi à Internet” in the wizard and click Next.
4. Cliccate nant'à "Configurate una nova cunnessione quantunque” then select A banda larga (PPPoE).
5.Type the username and password provided by your ISP è cliccate Connect.
6.See if you’re able to Fix The modem (or other connecting devices) has reported an error.
Method 7: Re-register raspppoe.sys file
1.Presss Windows Key + X then select Invito di comando (Admin).
2.Digitate u cumandimu seguitu in cmd è cliccate Enter:
regsvr32 raspppoe.sys
3.Reboot u vostru PC à salvà cambiamenti.
ricumandatu:
Hè ciò chì avete successu Fix Error 651: The modem (or other connecting devices) has reported an error but if you still have any questions regarding this post then feel free to ask them in the comment section.