If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Sådan rettes Netflix-fejl UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Routerkonflikter.
- Netværksbegrænsninger.
- Inkompatible/forældede drivere.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
Metode 1: Grundlæggende fejlfinding
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a Speedtest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Forbedre Wi-Fi-styrke by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Wi-Fi-hotspot.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. Lancering Netflix and in the top right corner of the screen, click on Log ud.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Log på.
3. Indtast din Legitimationsoplysninger and check if you face error code UI3010 again.
Læs også: Sådan ændres Netflix-videokvalitet på din computer
Metode 3: Genstart routeren
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
Bemærk: Hvis du bruger en kombinationsenhed med kabelmodem/Wi-Fi-router, skal du kun følge trinene for en enkelt enhed.
1. Find afbryderknappen på bagsiden af din router.
2. Tryk én gang på knappen for at sluk den.
3. Nu, afbryde din Router strømkabel og vent, indtil strømmen er helt drænet fra kondensatorerne.
4. Derefter tilslut og strømkabel og tænd den efter et minut.
5. Vent, indtil netværksforbindelsen er genetableret og prøv at logge ind igen.
Metode 4: Deaktiver VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Hit på Windows-tasten og type VPN-indstillinger i søgefeltet. Klik på Åbne.
2. Disconnect the active VPN service and toggle off the VPN-muligheder.
Læs også: How to Use Netflix Party to Watch Movies with Friends
Metode 5: Deaktiver proxy
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Afslut fra Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Hit på Windows-tastenSkriv proxy, og klik på Åbne.
3. Here, toggle OFF the following settings.
- Registrér automatisk indstillinger
- Brug opsætningsscript
- Brug en proxyserver
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1. Naviger til Netflix rydder cookies side i din webbrowser.
2. All the cookies will be cleared from the site and now you have to Log på again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
Læs også: Sådan eksporteres gemte adgangskoder fra Google Chrome
Metode 7: Ryd browsercache
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Hit på Windows-tastenSkriv Chrome, Og klik på Åbne.
2. Klik derefter på ikon med tre prikker > Flere værktøjer > Slet browserdata… som illustreret nedenfor.
3. Kontroller følgende muligheder.
- Cookies og andre site data
- Bufrede billeder og filer
4. Vælg nu Hele tiden mulighed for Tidsinterval.
5. Til sidst skal du klikke på Klar dato.
Option II: On Microsoft Edge
1. Start microsoft Edge browser og klik på three-dotted icon.
Bemærk: You can directly navigate the page to delete browsing history in Edge by typing edge: // settings / clearBrowserData i søgefeltet.
2. Naviger til Privatliv, søgning og tjenester valgmulighed.
3. Scroll down the right screen and click on Vælg, hvad der skal ryddes.
4. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on Ryd nu.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. Åbn Mozilla Firefox browser.
2. Klik på Menu ikonet i øverste højre hjørne af skærmen.
3. Vælg Indstillinger mulighed fra rullemenuen.
4. Naviger til Privatliv og sikkerhed sektion og klik på Slet data i Cookies og webstedsdata menu.
5 . Uncheck the Cookies og webstedsdata box and check Bufret webindhold boks.
6. Til sidst skal du klikke på Klar button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. Lancering Chrome og type chrome: // extensions in URL-linje. Hit Indtast nøgle for at få listen over alle installerede udvidelser.
2. Kontakt af og toggle for udvidelse (f.eks Grammatisk til Chrome) for at deaktivere det.
3. Opdater din browser og se om fejlen vises igen eller ej.
4. Gentag ovenstående trin at deaktivere udvidelserne én efter én for at kontrollere, om fejlen er rettet eller ej.
Option II: Disable Edge Extensions
1. Lancering Edge browser og klik på ikon med tre prikker.
Bemærk: To skip the long steps to reach the extensions page, type edge: // extensions/ i søgefeltet og slå Indtast.
2. Klik på Udvidelser.
3. Select any extension and click on Administrer udvidelser.
4. Slå fra the extension and check if you face the error again.
5. Ligeledes deaktivere all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the ikon med tre prikker. Vælg Remove from Microsoft Edge valgmulighed.
7. Bekræft prompten ved at klikke på Fjern.
Læs også: Ret fejl STATUS BREAKPOINT i Microsoft Edge
Option III: Disable Firefox Extensions
1. Lancering Firefox og klik på Menu .
2. Vælg Tilføjelser og temaer valgmulighed.
3. Klik på Udvidelser , slå fra the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the ikon med tre prikker corresponding to it and select the Fjern valgmulighed.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Do Not Track settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. Åbent Chrome og klik på ikon med tre prikker.
2. Klik på Indstillinger.
3. Klik på Sikkerhed og privatliv.
4. Vælg Cookies og andre site data.
5. i Generelle indstillinger window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1. Naviger til Indstillinger in Edge by clicking on the ikon med tre prikker.
2. Naviger til Privatliv, søgning og tjenester.
3. Scroll down the right screen and in the Privatliv menu, toggle off Send "Do Not Track"-anmodninger.
Option III: On Mozilla Firefox
1. Lancering Firefox og klik på Menu som vist.
2. In the drop-down menu, select the Indstillinger valgmulighed.
3. Klik på Privatliv og sikkerhed tab, and scroll down to click on the Altid Radio knap.
Læs også: Fix Firefox is Not Responding
Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
Bemærk: Her Google Chrome tages som eksempel.
1. Hit på Windows-tastenSkriv apps og funktioner, Og klik på Åbne.
2. Søg efter Chrome in Søg på denne liste felt.
3. Vælg derefter Chrome og klik på Afinstaller knap vist fremhævet.
4. Igen, klik på Afinstaller at bekræfte.
5. Tryk nu på Windows-tastenSkriv % Localappdata%, Og klik på Åbne at tage til Lokale AppData mappe.
6. Åbn Google mappe ved at dobbeltklikke på den.
7. Højreklik på Chrome mappe og vælg Slette mulighed som vist nedenfor.
8. Igen, tryk på Windows-tastenSkriv % AppData%, Og klik på Åbne at tage til AppData-roaming mappe.
9. Gå igen til Google mappe og slette og Chrome mappe som vist i trin 6 - 7.
10. Endelig genstart din pc.
11. Download derefter seneste version of Google Chrome som vist.
12. Kør opsætningsfil og følg instruktionerne på skærmen for at installer Chrome.
Læs også: Sådan streamer du Netflix i HD eller Ultra HD
Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
Bemærk: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Indstillinger> System> Om. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. tryk og hold Windows + I-taster sammen for at åbne Windows-indstillinger.
2. Klik på Netværk og internet.
3. Klik på Status fanebladet og klik på Netværks nulstilling.
4. Bekræft prompten ved at klikke på Nulstil nu.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
Anbefalet:
Vi håber, at denne vejledning var nyttig, og at du kunne rette Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.