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23. August 2021

Beheben Sie, dass das Mac-Software-Update bei der Installation hängen bleibt

The best part about owning a MacBook is the regular macOS updates that make the system more efficient. These updates improve the security patches and bring in advanced features, keeping the user in touch with newer technology. However, sometimes you may face some issues updating the latest macOS such as Mac stuck on the loading bar or Mac stuck on Apple logo. Nevertheless, this article will explain ways to fix Mac software update stuck installing issue.

Beheben Sie, dass das Mac-Software-Update bei der Installation hängen bleibt

How to Fix Mac Software Update stuck installing 

Your MacBook won’t update to the latest macOS version when the update process gets interrupted, somehow. Then, you might find your Mac stuck on loading bar or Mac stuck on Apple logo. Some possible causes for this interruption are as follows:

  • Batterieprobleme: If your MacBook is not charged properly, the installer might not get downloaded as your laptop may switch off midway.
  • Mangel an Speicherplatz: Another reason why Mac software update stuck installing is that there might be lesser space on your system than what is required for the update.
  • Internetprobleme: It is always recommended to download a new update at night, when there is less traffic on the Wi-Fi network. At this time, the Apple servers are also not crowded, and you can quickly download the latest version.
  • Kernel-Panik: This is a very common problem where your computer may get stuck in a loop of booting and crashing. If the laptop does not boot properly, the operating system won’t get updated successfully. It happens if your drivers are outdated and/or keep conflicting with your plug-ins, causing Mac stuck on Apple logo and Mac stuck on loading bar errors.

Now that you know about a few reasons why your Mac won’t update to the latest macOS, let us take a look at how to update macOS.

How to Update macOS?

Du kannst dich nach verfügbaren Updates suchen on your Mac device as follows:

1. Klicken Sie auf Systemeinstellungen der Apple-Menü.

2. Klicken Sie hier auf Software-Update, wie dargestellt.

software update. Fix Mac Software Update Stuck Installing

3 Wählen Jetzt Aktualisieren, wie gezeigt.

Hinweis: If your Mac device is older than five years or more, it is probably best to leave it with the current OS and not overburden the system with a fresh update.

Update now | Fix Mac Software Update Stuck Installing

How to Check macOS Compatibility?

It is quite evident from the heading itself that the update you are trying to install should be compatible with the device model you are using for it to run properly. Here’s how you can check as well as download it from the App Store:

1. Starte den App Store auf Ihrem Gerät.

2. Suchen Sie nach relevante Aktualisierung, for example, Big Sur or Sierra.

3. Scrollen Sie nach unten und klicken Sie auf Kompatibilität to check for it

4A. If you get this message: Works on your Mac, the said update is compatible with your Mac device. Click on Erhalten Sie um die Installation zu starten.

4B. If the desired update isn’t compatible then, it is useless trying to download it as it can cause your device to crash. Or, your Mac stuck on loading bar or Mac stuck on Apple logo issue might appear.

Method 1: Try Installing After Some Time

This might sound like a vague idea, but giving some time to the system to fix its issues might solve Mac software update stuck installing issue. When you use your computer for a significant amount of time, background applications keep draining your battery and keep using network bandwidth. Once these get disabled, your macOS may update normally. Also, if there are issues from the Apple-Server end, it will be resolved as well. Therefore, we recommend you to wait 24 to 48 hours before attempting to install the latest macOS once again.

Methode 2: Speicherplatz freimachen

Installing new updates usually entails large storage space being taken up on your device. Thus, it is essential to ensure your system has the requisite space to download and install a new update. Here’s how to check for storage space on your Mac:

1. Klicken Sie auf Apple-Menü auf Ihrem Startbildschirm.

2 Klicken Über diesen Mac, wie gezeigt.

über diesen mac

3. Navigieren Sie zu Lagerung, wie unten dargestellt.

navigate to storage

4. If your Mac does not have enough storage space for an OS update, make sure to frei Raum by removing unwanted, unnecessary content.

Method 3: Ensure Internet Connectivity

You must have access to a strong, stable internet connection with good speed for macOS updates. Losing internet connectivity halfway through the update process could lead to Kernel panic. You can check the speed of your internet through speedtest webpage. If the test shows your internet to be slow, then starte deinen router neu to fix the issue. If the problem persists, contact your internet service provider.

Lesen Sie auch: Langsame Internetverbindung? 10 Möglichkeiten, Ihr Internet zu beschleunigen!

Methode 4: Starten Sie Ihren Mac neu

The easiest way to troubleshoot the Mac software update stuck installing issue is by restarting your device.

Note: Sometimes, updating the latest macOS requires a lot of time. So, it may seem stuck, but in reality, the computer is installing the new update. Any hindrance in the installation process may lead to the Kernel error as described earlier. Hence, it is wise to let the computer update all night before rebooting it.

Now, if you see that your updating window has been stuck i.e. Mac stuck on Apple logo or Mac stuck on loading bar, try this:

1. Drücken Sie die Taste Power-Taste und 10 Sekunden halten.

2. Then, wait for the computer to Wiederaufnahme.

3. Begin the Aktualisierung wieder.

Run a Power Cycle on Macbook

Method 5: Remove External Devices

Being connected to external hardware such as hard drives, USB, etc., can cause Mac software update stuck installing issue. Hence, disconnect all unrequired external hardware before attempting to update it to the latest version.

Method 6: Put Date and Time to Set Automatically

While trying to update your macOS to the latest version, you may receive an error notification stating Update nicht gefunden. This can be due to incorrect date and time settings on your device. In this case, follow the given steps:

1. Klicken Sie auf Apple-Symbol in der oberen linken Ecke Ihres Bildschirms. 

2. Das Apple-Menü erscheint nun.

3 Wählen Systemeinstellungen > Datum und Uhrzeit

date and time | Fix Mac Software Update Stuck Installing

4. Aktivieren Sie das Kästchen mit dem Titel Datum und Uhrzeit automatisch einstellen, wie unten hervorgehoben.

set date and time automatically. Fix Mac Software Update Stuck Installing

Lesen Sie auch: 6 Möglichkeiten, den langsamen Start des MacBook zu beheben

Method 7: Boot Mac in Safe Mode

Fortunately, Safe Mode can be attained in both Windows and macOS. This is a diagnostic mode in which all the background applications and data is blocked, and one can figure out why certain function won’t take place properly. Therefore, you can also check the status of the updates in this mode. The steps to open safe mode on a macOS are as follows:

1. If your computer is eingeschaltet, Klicken Sie auf Apple-Symbol at the top left corner of the screen and select Neustart. 

Mac neu starten

2. While it restarts, press and hold the Shift Taste

3. Sobald die Apple-Symbol appears again, release the Shift key. 

4. Now, confirm if you have logged in to Abgesicherten Modus durch Klicken auf die Schaltfläche Apple-Symbol.

5 Wählen System Report in Über diesen Mac Fenster.

6. Klicke auf Software, wie gezeigt.

Click on Software and here you will see Safe under the Boot Mode

7. Here, you will see Sicher unter dem Boot Mode.

Hinweis: Wenn Sie nicht sehen Sicher under the Boot Mode, then follow the steps from the start again.

Once your Mac is in Safe mode, you can try installing the update once again.

Method 8: Boot Mac in Recovery Mode

If none of the above-mentioned methods works for you, then try reinstalling the update in Recovery Mode. Updating your operating system in the recovery mode does two things:

  • It makes sure that none of your files gets lost during the chaotic download. 
  • It helps to rescue the installer which you are utilizing for your update.

Using the Recovery Mode is also a very good alternative since it allows connecting to the Internet. Follow the given steps to switch on your laptop in Recovery Mode:

1. Klicken Sie auf Apple-Symbol in der oberen linken Ecke Ihres Bildschirms. 

2 Wählen Wiederaufnahme from this menu, as shown.

Mac neu starten

3. While your MacBook restarts, press and hold the Befehlstaste + R-Tasten auf der Tastatur. 

4. Wait for about 20 seconds or until you see the Apple-Logo auf deinem Bildschirm.

5. Geben Sie Ihre ein Benutzername und Passwort, if and when prompted.

6. Jetzt die macOS-Dienstprogramme window will appear. Here, select Installieren Sie Mac OS neu, wie dargestellt.

macOS neu installieren

Lesen Sie auch: How to Use Utilities Folder on Mac

Method 9: Reset PRAM

Resetting the PRAM settings is a great alternative to troubleshoot any issues on the Mac operating system.

1. Schalter WOW! das MacBook. 

2. Immediately, turn the system ON.

3. Drücken Sie Befehl + Wahl + P + R Tasten auf der Tastatur. 

4. Release the keys after you see the Apple-Symbol reappear for the second time.

Hinweis: You will see the Apple logo appear and disappear dreimal during the process. After this, the MacBook should rebooten normalerweise. 

5. Öffnen Systemeinstellungen der Apple-Menü.

system preferences | Fix Mac Software Update Stuck Installing

6. Zurücksetzen the settings such as Date & Time, Display resolution, etc.

You may now try updating your latest macOS once again as Mac software update stuck installing problem should be fixed, by now.

Method 10: Restore Mac to Factory Settings

Restoring a MacBook to factory or default settings automatically reinstalls Mac operating system. Therefore, it is also capable of removing any bugs or corrupt files which may have later crept into your system.

Hinweis: However, before resetting your MacBook, make sure that you have a backup of all your data since the factory reset will delete all the data from the system.

Follow these steps to restore Mac to Factory Settings:

1. Restart your Mac in Wiederherstellungsmodus wie erklärt in Methode 8.

2. Öffnen Festplatten-Dienstprogramm vom Mac Utilities Flyer.

3. Wählen Sie die startup disk, For example: Macintosh HD-Data.

4. Klicken Sie nun auf Löschen von der oberen Menüleiste.

Disk Utility User Guide for Mac - Apple Support

5 Wählen MacOS Extended (Journaled), dann klick Löschen.

6. Als nächstes öffnen Sie die Disk Utility Menu durch die Auswahl Anzeigen in der oberen linken Ecke.

7 Wählen Verlassen Festplattendienstprogramm.

8. Zum Schluss klicken Sie auf Installieren Sie MacOS neu in the macOS Dienstprogrammordner.

Methode 11: Besuchen Sie den Apple Store

If none of the above-mentioned methods worked for you, it is wise to contact an Apple Laden near you. You can also communicate your issue on the Apple-Website through chat. Make sure to keep your purchase receipts and warranty card handy. You can easily Check Apple Warranty Status.

Häufig gestellte Fragen (FAQ)

Q1. Why Can’t I Update My Mac?

Your Mac may not update because of the following reasons: Slow Wi-Fi connection, Low storage space on the computer, Outdated device drivers, and Battery issues.

Q2. How do I upgrade my Mac to the latest version?

To upgrade your Mac to the latest version, follow the given steps:

  • Tippen Sie auf Apple-Symbol at the top left corner of your screen and select Systemeinstellungen
  • Auswählen Software-Update aus diesem Menü.
  • You will now be able to see if any update is available. In case it is, click on Jetzt aktualisieren.

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We hope all these methods were able to help you fix Mac software update stuck installing issue. In case you have any further queries, don’t hesitate to put them down in the comment section below, and we will get back to you as soon as possible.