While connecting your broadband you may receive an Error 651 with a description that says “The modem (or other connecting devices) has reported an error“. If you’re not able to connect to the Internet then this means you won’t be able to access any websites. There are various reasons because which you might be facing Error 651 such as outdated or corrupted network adapter drivers, sys file is misplaced, IP-Adresse conflict, corrupt registry or system files, etc.
Error 651 is a general network error that occurs when the system tries to establish an Internet connection using PPPOE protocol (Point to Point Protocol over Ethernet) but it fails to do so. So without wasting any time let’s see How to Fix The modem (or other connecting devices) has reported an error with the help of the below-listed troubleshooting guide.
Fix Error 651: The modem (or other connecting devices) has reported an error
Make sure to create a restore point just in case something goes wrong.
Method 1: Restart your Router/Modem
Most of the network issues can be easily resolved by simply restarting your Frontier router or modem. Turn off your modem/router then disconnect the power plug of your device and reconnect after a few minutes in case you are using a combined router and modem. For a separate router and modem, turn off both the devices. Now start by turning on the modem first. Now plug in your router and wait for it to boot up completely. Check if you can access the Internet now.
Also, ensure that all LEDs of the device(s) are working properly or you may have a hardware problem altogether.
Method 2: Reinstall Router or Modem Drivers
1. Drücken Sie die Windows-Taste + R und geben Sie dann ein devmgmt.msc und drücken Sie die Eingabetaste, um den Geräte-Manager zu öffnen.
2.Erweitern Phone/Modem Options then right-click on your modem and select Deinstallieren.
3.Select Ja um die Treiber zu entfernen.
4.Restart your PC to save changes and when the system starts, Windows will automatically install the default modem drivers.
Method 3: Reset TCP/IP and Flush DNS
1.Right-click on Windows Button and select “Eingabeaufforderung (Admin)."
Fixieren
2.Now type the following command and press enter after each one:
ipconfig /flushdns nbtstat –r netsh int ip reset reset c:resetlog.txt netsh winsock reset
3.Again open Admin Command Prompt and type the following and hit enter after each one:
ipconfig / release ipconfig / flushdns ipconfig / renew
4.Reboot to apply changes. Flushing DNS seems to Fix Error 651: The modem (or other connecting devices) has reported an error.
Methode 4: Führen Sie die Netzwerk-Fehlerbehebung aus
1. Drücken Sie die Windows-Taste + I, um die Einstellungen zu öffnen, und klicken Sie dann auf Update & Sicherheit.
2.Wählen Sie im Menü auf der linken Seite Problembehandlung
3.Under Troubleshoot click on Internetverbindungen und klicken Sie dann auf Führen Sie die Fehlerbehebung aus.
4.Follow further on-screen instructions to run the troubleshooter.
5.If the above didn’t fix the issue then from the Troubleshoot window, click on Netzwerk Adapter und dann auf klicken Führen Sie die Fehlerbehebung aus.
5.Starten Sie Ihren PC neu, um die Änderungen zu speichern.
Method 5: Disable Auto Tuning Feature
1.Open Elevated Command Prompt using any of the method listed here.
2. Geben Sie den folgenden Befehl in cmd ein und drücken Sie die Eingabetaste:
netsh int tcp set heuristics disabled netsh int tcp set global autotuninglevel=disabled netsh int tcp set global rss=enabled3.Once the command finishes processing, restart your PC to save changes.
Method 6: Create a new dial-up connection
1.Press Windows Key + R then type the following and hit Enter:
control.exe /name Microsoft.NetworkAndSharingCenter
2.This will open the Network and Sharing Center, click on “Richten Sie eine neue Verbindung oder ein Netzwerk".
3.Wählen Sie „Mit dem Internet verbinden” in the wizard and click Weiter.
4.Klicken Sie auf “Richten Sie trotzdem eine neue Verbindung ein“ dann auswählen Breitband (PPPoE).
5.Type the username and password provided by your ISP und klicken auf Verbinden.
6.See if you’re able to Fix The modem (or other connecting devices) has reported an error.
Method 7: Re-register raspppoe.sys file
1.Presss Windows Key + X then select Eingabeaufforderung (Admin).
2. Geben Sie den folgenden Befehl in cmd ein und drücken Sie die Eingabetaste:
regsvr32 raspppoe.sys
3.Starten Sie Ihren PC neu, um die Änderungen zu speichern.
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Das ist es, was Sie erfolgreich haben Fix Error 651: The modem (or other connecting devices) has reported an error but if you still have any questions regarding this post then feel free to ask them in the comment section.