Abuztua 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Arakatzailearen cachea
  • Sareko konektibitatea
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

1. metodoa: Berrabiarazi ordenagailua

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

2. metodoa: eguneratu Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Hanburgesa ikonoa or hiru lerro goiko eskuineko izkinan.

2. Hurrengoa, joan Ezarpenak.

egin klik Ezarpenak aukeran

3. In the General tab, scroll down and go to the Firefox eguneraketak atala.

4. Ondoren, egin klik Restart to Update Firefox eta piztu Automatically install updates aukera gainean klik eginez.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Era berean, irakurri: Konpondu Soinurik ez Firefox-en Windows 10-n

3. metodoa: freskatu Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Ohar: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Hanburgesa ikonoa or hiru lerro goiko eskuineko izkinan.

2. Egin klik Laguntza.

Egin klik Ireki aplikazioaren menua botoian eta egin klik bistaratzen den zerrendako Laguntza aukeran

3. Ondoren, egin klik Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Orain, egin klik gainean Berrabiarazterik.

click on restart

5. Ondoren, egin klik Freskatu Firefox erakusten den moduan.

Egin klik Freskatu Firefox botoian Ireki Firefox Arazoak konpontzeko moduan berrespen leihoan

6. In the prompt that appears click on Freskatu Firefox beste behin.

click on refresh firefox again. Why is Firefox down

7. Azkenean, egin klik Amaitu botoian Inportazioa amaituta leihoa Firefox guztiz freskatzeko.

Click on the Finish button on the Import Complete window

Era berean, irakurri: Konpondu Firefox dagoeneko martxan dago

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon edo hiru lerroko ikonoa goiko eskuineko izkinan.

2. Egin klik Laguntza.

Egin klik Ireki aplikazioaren menua botoian eta egin klik bistaratzen den zerrendako Laguntza aukeran

3. Ondoren, egin klik Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Egin klik Berrabiarazterik.

click on restart

5. Ondoren, egin klik gainean Ireki.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Gaiak atala, aukeratu Sistemaren gaia, eta egin klik Gaitu.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Aldatu Extensions section on the same page and ezgaitu all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Ezarpenak eta desmarkatu Erabili gomendatutako errendimendu ezarpenak, then also uncheck the Erabil ezazu hardware azelerazioa erabilgarri dagoenean aukera.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Hanburgesa ikonoa or hiru lerro goiko eskuineko izkinan.

2. Ondoren, egin klik Ezarpenak.

egin klik Ezarpenak aukeran

3. Joan Pribatutasuna eta segurtasuna fitxa.

4. Scroll down to Cookies and Site Data and click on Garbitu datuak.

egin klik Cookieak eta guneko datuak atalean Garbitu datuak botoian

5. Click on the checkbox of both Cookieak eta Gunearen datuak Cachean gordetako web edukia eta klikatu Eguraldi.

check the options of cookies and cached web content and click on clear

6. Azkenik, egin klik Garbitu orain berretsi.

click on clear now to delete the cookies and cache

Era berean, irakurri: Konpondu zerbitzaria ez aurkitu errorea Firefox-en

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Ohar: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the Sartu gako.

type about config into the firefox address bar. Why is Firefox down

2. Egin klik gainean Arriskua onartu eta Jarraitu botoia.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following testu in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed eta klik right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Azkenik, restart your browser.

Era berean, irakurri: Konpondu zure konexioa ez da errore segurua Firefox-en

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config helbide barran eta sakatu Sartu gako.

type about config into the firefox address bar. Why is Firefox down

2. Egin klik gainean Arriskua onartu eta Jarraitu botoia.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following testu in the search box and click on the Toggle icon to change the value from egia false.

 security.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following testu into the search box and similarly change it to false if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Azkenik, berrabiarazi arakatzailea.

8. metodoa: berriro instalatu Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Sakatu Windows teklaidatzi, idatzi kontrol panel eta klikatu Ireki.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Ezarri Ikusi > Kategoriaren arabera, eta egin klik botoian Desinstalatu programa Aukerarako Programak atala.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Aukeratu Mozilla Firefox (x64 en-US) zerrendan, egin klik gainean Desinstalatu barraren goialdean dagoen botoia eta egin klik botoian Bai botoia UAC leihoan.

Select the Mozilla Firefox and click on the Uninstall button

4. Ondoren, egin klik botoian hurrengo botoia Mozilla Firefox desinstalatu wizard.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Ondoren, egin klik botoian Desinstalatu botoia hurrengo leihoan.

Click on the Uninstall button on the next window. Why is Firefox down

6. Egin klik gainean Amaitu azken leihoan botoia Firefox aplikazioa guztiz desinstalatzeko.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Sakatu Windows+ E gakoak elkarrekin Fitxategien arakatzailea ireki eta helbidera nabigatzeko PC hau > Disko lokala (C:) > Programa-fitxategiak > Mozilla Firefox karpetan.

joan mozilla firefox karpetaren kokapen bidera

8. Egin klik eskuineko botoiarekin Mozilla Firefox karpeta eta egin klik gainean Ezabatu fitxategiak ezabatzeko zerrendako aukera.

click on the Delete option. Why is Firefox down

9. Orain, ordenagailua berrabiarazi.

10. Ondoren, sakatu Windows teklaidatzi, idatzi Google Chrome eta klikatu Ireki.

Ohar: Edozein web arakatzaile erabil dezakezu Firefox arakatzailea zure ordenagailuan deskargatzeko.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Ireki webgune ofiziala Mozilla Firefox arakatzailea Google Chrome-n eta egin klik botoian Deskargatu Firefox leihoan dagoen botoia.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Egin klik bikoitza deskargatutako fitxategi exekutagarrian Firefox Installer.exe instalazio fitxategia exekutatzeko.

run the installation file. Why is Firefox down

13. Itxaron instalazio-prozesua amaitu arte.

Itxaron instalazio-prozesua amaitu arte Firefox instalatzailearen leihoan

14. Abiarazi ezazu Firefox Web arakatzailea zure ordenagailuan.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Gomendatzen da:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Esan iezaguzu zein den zuretzako egokiena den metodoa. Galderarik edo iradokizunik baduzu, utzi lasai beheko iruzkinen atalean.