Did your Windows computer get stuck while restarting? Or is it caught up in an endless reboot loop? If so, there are several possible troubleshooting solutions you can try.
Your Windows PC usually gets stuck at the “Restarting” screen when system or other activity—such as Windows Update—interferes with the restart process.
Luckily, fixing a Windows computer stuck while restarting is usually pretty straightforward. On rare occasions, though, Windows can get caught in a vicious restart loop, which requires advanced troubleshooting.
Try These Three Fixes First
Run through the three fixes below to fix a Windows PC stuck restarting. If none work, move on to the rest of the suggestions and solutions in this troubleshooting guide.
1. Itxaron
Generally, it’s a good idea to wait for some time to see if Windows completes restarting itself. For example, if you reboot your computer after updating Windows, there might be lengthy delays at the “Restarting” screen as the operating system finalizes the update. If you’ve already given your PC 15 or more minutes and it’s still stuck, continue with the following troubleshooting steps.
2. Remove External Devices and Peripherals
Background processes related to computer peripherals—such as external hard drives and USB printers—can occasionally glitch and stop Windows from shutting down or restarting.
Try unplugging all unnecessary wired devices from your desktop or laptop and see if that makes a difference. If the computer uses Ethernet for online connectivity, remove the network cable.
3. Hard Reset Your PC
Your next course of action involves a hard reset.
Abisua: A hard reset can corrupt Windows or personal files, especially if it was working on something in the background—e.g., finalizing an update. Before you perform a hard reset, wait at least 15 minutes to confirm that Windows is stuck at the “Restarting” screen.
To perform a hard reset, start by holding down the Power button on your desktop or laptop for 5-10 seconds until the screen goes dark. Some laptops require holding down additional buttons to power off. Check the user manual or online documentation for the correct key combination.
Aukerako: If you use a desktop device, you might still want to disconnect the power cable from the CPU casing after turning off your PC. Then, wait for up to 10 seconds and plug it back in.
After the shutdown, press the Power button on your computer to boot it back up. If there were any unfinalized system updates, you might have to wait until Windows finalizes them before you get to log back into the desktop area.
Use Windows Recovery Environment to Fix a PC Stuck Restarting
On rare occasions, hard-rebooting a PC stuck at the restarting screen will put it into an infinite boot cycle or result in Blue Screen of Death (BSOD) errors. If you were updating your PC, you could also get stuck at a “Getting Your PC” ready screen.
To continue troubleshooting a Windows 10 or 11 PC stuck in a reboot loop, you must enter Microsoft’s Windows Recovery Environment (WinRE). To do that, hard-reset your PC three times at the Windows logo or use a bootable USB flash drive. Ondoren, hautatu Konpondu > Aukera aurreraturik.
4. Perform a Startup Repair
Instruct Windows to diagnose and fix startup issues resulting in the reboot loop. It’s completely automatic, so you don’t have to do anything besides select the Startup Repair option in WinRE.
If a startup repair fails to work, reload the Windows Recovery Environment and continue with the next fix.
5. Run the System File Checker and Check Disk Utility
Use the Command Prompt console to run the System File Checker and the Check Disk Utility. That fixes stability issues with the operating system and repairs disk errors on the hard drive or SSD.
Aukeratu Command gonbitetik in WinRE, type the command below, and press Sartu to launch the System File Checker:
sfc /scannow /offbootdir=C: /offwindir=D:Windows
After the System File Checker finishes scanning your computer, type chkdsk D: / R to invoke the Check Disk Utility.
6. Uninstall New Updates
Aukeratu Desinstalatu Media in WinRE and pick between the Remove the Last Quality Update Remove the Last Feature Update options to uninstall the most recent quality or feature update that could be causing Windows to get stuck in a reboot loop.
7. Egin Sistemaren Leheneratzea
Baduzu Sistema berrezartzea set up on your computer, select Sistema berrezartzea in WinRE and roll back your PC to a time when your computer used to work without issues.
Use Safe Mode to Fix a PC Stuck Restarting
If your computer is still stuck restarting, try performing additional troubleshooting in Safe Mode. In the Windows Recovery Environment, select Startup Settings > Berrabiarazterik to boot Windows 10/11 in Safe Mode.
8. Reset Windows Update
Resetting Windows Update resolves reboot loops caused by unfinalized system updates. To do that:
- Prentsa Windows Key + R to open a Run box. Then, type cmd.exe eta prentsa Ctrl + Shift + Sartu to launch an elevated Command Prompt console.
- Mota net stop wuauerv eta prentsa Sartu to stop the Windows Update service.
- Execute the following commands below to rename the directory that houses temporary Windows Update data:
- cd %systemroot%
- ren softwaredistribution sd.old
- Exekutatu net start wuauserv command to restart the Windows Update service.
- Irten komando-gonbitatik.
9. Exekutatu sistemaren mantentze-arazoak konpontzeko tresna
Forcing Windows to perform system maintenance via the Kontrol-panela. is another fix that can help resolve issues with a computer that keeps restarting. For that, you must:
- Prentsa Windows + Sidatzi, idatzi Kontrol-panela., eta sakatu Sartu.
- Joan Sistema eta segurtasuna > Sistema eta segurtasuna > mantentze.
- Aukeratu Start maintenance and follow all on-screen instructions.
10. Desgaitu Abiarazi azkarra
Fast Startup is a power management option that speeds up your computer when you reboot it after a cold shut down. However, it can create various issues at startup. To disable Fast Startup:
- Ireki Kontrol Panela eta joan Hardware eta Soinua > Power Aukerak > Aldatu zer pizteko botoiak do.
- Aukeratu Aldatu ezarpenak that are currently available.
- Desgaitu Fast startup (recommended) eta hautatu aldaketak gorde.
11. Roll Back Device Drivers
Did you update a device driver recently? It could have something to do with your computer’s restart woes, so consider rolling back to the older driver version. To do that:
- Egin klik eskuineko botoiarekin Hasi botoia eta hautatu Gailu kudeatzailea.
- Right-click a device driver—e.g., your video card—and choose Properties.
- Aldatu atalera Driver fitxa eta hautatu Itzuli atzera kontrolatzailea.
12. Egiaztatu Malwarea dagoen
A severe malware infection can be another reason preventing your PC from starting. Perform a thorough check for computer viruses using a reputed anti-malware removal tool bezala Malwarebytes.
Bestela, conduct an offline virus scan with Windows Defender. Horretarako:
- Prentsa Windows + Sidatzi, idatzi Windows segurtasuna, eta sakatu Sartu.
- Aukeratu Birusa eta mehatxuen babesa on the Windows Security side-bar.
- Aukeratu Eskaneatu aukerak.
- Check the radio button next to Microsoft Defender Offline scan.
- Aukeratu Eskaneatu orain.
- Wait until Windows Defender reboots and scans your computer for malicious software.
13. Clean Boot Windows
Clean booting Windows helps isolate issues caused by conflicts between third-party services and startup programs. To perform a clean boot:
- Open a Run box, type services.mscEta hautatu OK.
- Begiratu Ezkutatu guztiak Microsoft zerbitzuak kutxa eta aukeratu Desgaitu guztiak > OK.
- Prentsa Ctrl + Alt + Esc Ataza kudeatzailea irekitzeko.
- Aldatu atalera Startup tab, and disable all non-Microsoft-related processes.
- Restart your PC and check if it boots normally.
If that helps, you must reactivate the third-party services and startup processes until you identify what’s causing the restarting problem. Check our guide to clean-booting a Windows operating system Informazio gehiago nahi izanez gero.
Windows Stuck Restarting Issue Fixed
Usually, fixing Windows 11 or 10 stuck restarting requires nothing more than hard-rebooting your computer. If the operating system continues to get stuck in a reboot loop, additional troubleshooting in WinRE and Safe Mode will help.
However, if none of the above fixes in this tutorial helps, check if your PC’s BIOS/UEFI needs an update or factory-reset and reinstall Windows from scratch.