مارس 2، 2020

رفع اتصال اینترنت وجود ندارد، مشکلی در سرور پروکسی رخ داده است

رفع اتصال اینترنت وجود ندارد، مشکلی در سرور پروکسی رخ داده است

Internet connectivity issues in Google Chrome and other browsers too are becoming common these days. Even when the users have not set up any proxy or have not configured manual proxy settings, the internet will suddenly break down and chrome will show that there is no internet connection with the error message “There is something wrong with your proxy server or the address is incorrect“. Unless you are addicted to the Dinosaur Dash game, which you can play when the Google Chrome Browser is offline, this is not a pleasing sign at all!

رفع اتصال اینترنت وجود ندارد، مشکلی در سرور پروکسی رخ داده است

What to do then? We can start by looking at what might have caused the problem. It might be your new antivirus software or internet firewall, or badly behaving web browser extensions or plugins. Or, your device might be affected by one of the malware or virus infected programs you just installed.

Once you pinpoint the problem, then it becomes easier to fix. So, let’s check some of the most common and known issues that can cause this issue and what you can try and do to fix it quickly as well as with minimum prior knowledge required.

رفع اتصال اینترنت وجود ندارد، مشکلی در سرور پروکسی رخ داده است

In this article, we have listed the cause & fixes to the “There is no internet connection” error as well as web browser-related settings that you can use to fix the issue yourselves. Depending on the signs like which applications are affected by this error and if the effect is system-wide, you can rule down some of these methods to save time.

روش 1: غیرفعال کردن پروکسی

If the user does not explicitly configure these settings, proxy settings are set by default to be automatically detected and configured and should not give any issues. But some applications or VPN programs can cause incorrect configurations and change these settings. Here’s what you need to do to restore the automatic proxy settings:

1. Open the control panel. Type صفحه کنترل در جستجوی ویندوز which can be accessed pressing Windows Key + S  combination. Click and open the Control Panel app from the search results.

روی نماد جستجو در گوشه سمت چپ پایین صفحه کلیک کنید سپس کنترل پنل را تایپ کنید. روی آن کلیک کنید تا باز شود.

2. In the control panel, go to Network & Sharing center.

روی Network and Sharing Center کلیک کنید

3. در را کلیک کنید Internet Options را from the bottom left corner of the Control Panel Window.

Click on Internet settings in the bottom left corner of the Control Panel Window.

4. Go to the tab labeled اتصالات, then click on the button labeled تنظیمات شبکه

تنظیمات شبکه در پنجره خصوصیات اینترنت

5- کادر کنار را علامت بزنید به طور خودکار تنظیمات را تشخیص دهید و uncheck other boxes. کلیک کنید روی OK button and then close all the open windows.

Check Automatically detect settings checkbox

6. کامپیوتر خود را مجددا راه اندازی کنید و ببینید آیا می توانید fix There is no internet connection error. 

If you still experience problems, follow steps 1 through 7 to see if the settings have changed back to what they were before. If they switch back on their own, you may have an application installed or running that changes them. In this case, here are some options.

If after the restart the proxy settings change automatically or they switch back on their own then a third-party applica

tion might be interfering with the proxy settings. In this case, you need to start your PC into safe mode then navigate to Control Panel > Programs > Programs and Features. Now uninstall any third-party app which you found suspicious or you have recently installed. Next, again change the proxy settings by following the above method and restart your PC normally.

همچنین خواندن: 5 رفع خطای شناسایی شده توسط پروکسی نتفلیکس

Method 2: Disable Proxy Settings via Registry

If you’re unable to disable proxy using the above method then you can uncheck proxy via Registry Editor using the below steps:

1. Windows Key + R را فشار دهید و سپس تایپ کنید regedit را و Enter را بزنید تا ویرایشگر رجیستری باز شود.

دستور regedit را اجرا کنید

2. به کلید رجیستری زیر بروید:

ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings

3. Now in the right window pane right-click on ProxyEnable DWORD را انتخاب کنید و حذف.

کلید ProxyEnable را حذف کنید

4. Similarly also delete the following keys ProxyServer, Migrate Proxy, and Proxy Override.

5. Reboot your PC normally to save changes and see if you are able to fix something went wrong with the proxy server error. 

Method 3: Disable VPN/Antivirus Program

You can easily disable your VPN or Antivirus program, but sometimes it also depends on which type of VPN you are currently using. Some VPNs are installed on their PC using an installer whereas others are browser-based plugins.

The basic principle is to either turn off the firewall/proxy settings from the Antivirus program or disable the VPN. Open the antivirus program, go to its Settings, and disable the Antivirus & turn off the firewall. You may also uninstall the antivirus program altogether if you find it tricky to configure. Being on Windows 10, Windows Defender Security measures are always there even though there is no antivirus program installed.

1. بر روی کلیک راست کنید نماد برنامه آنتی ویروس از سینی سیستم و انتخاب کنید غیرفعال کردن

برای غیرفعال کردن آنتی ویروس خود، محافظت خودکار را غیرفعال کنید

2. Next, select the time frame for which the آنتی ویروس غیر فعال باقی می ماند.

مدت زمان غیرفعال شدن آنتی ویروس را انتخاب کنید

توجه: کمترین زمان ممکن را برای مثال 15 دقیقه یا 30 دقیقه انتخاب کنید.

3. Once done, again try to connect to the WiFi network and check if you’re able to fix there is no internet connection, something went wrong with the proxy server error. 

Most of the VPN programs have an icon in the system tray (while they are running), just click on its icon and turn off the VPN. If there is a browser plugin for VPN active, you can go to the browser’s addon page and uninstall it.

همچنین خواندن: نحوه رفع مشکل سرور پروکسی پاسخ نمی دهد

If this does not solve your problem of not being able to access the internet because of some proxy misconfiguration, then continue with the next method.

Method 4: Reset Google Chrome to Default

If the problem exists only in the Google Chrome Browser and on another browser such as Mozilla Firefox you’re able to access the internet, then the issue is with Chrome. Firefox may still be able to connect to the internet even in case of system-wide wrong proxy settings because it can override the proxy settings. So make sure Microsft Edge/Internet Explorer or any other web browsers work fine, and then only reset Google Chrome to fix the issue.

1. باز کن گوگل کروم و با کلیک بر روی سه نقطه عمودی in the top right corner, then select the تنظیمات گزینه.

click on the menu button located at the top right of the google chrome windows. Click on Settings.

2. در را کلیک کنید تنظیمات پیشرفته option in the left navigation pane. In the list that collapses, choose the option labeled Reset & Clean-Up. Then select the option تنظیمات را به پیش فرض اصلی خود بازگردانید.

Click on the Advanced Settings option in the left navigation pane. In the list that collapses, choose the option labeled Reset & Clean-Up. Then select the option Restore settings to their original defaults.

3. در پاپ آپ box that appears, select تنظیم مجدد تنظیمات to clear all the saved cookies, cache data, and other temporary files.

A confirmation box will pop up. Click on Reset settings to continue.

Method 5: Re-install Google Chrome

If the above method doesn’t work for you and the issue still persists on the Chrome Browser, then there is only one thing left to try. You have to uninstall Google Chrome and reinstall it again.

1. باز کن تنظیمات app in Windows 10. Use the Windows Key+S key combination shortcut to do so quickly. Go to برنامه ها

تنظیمات ویندوز را باز کنید سپس روی Apps کلیک کنید

2. Scroll down the list of applications and features to find Google Chrome. کلیک کنید روی عزل button at the right-hand side of the application name then again click on the دکمه عزل in the popup box when prompted.

find Google Chrome. Click on the Uninstall button

3 بازدید google.com/chrome و با کلیک بر روی دانلود کروم button to download the latest version of Chrome Installer.

click on the Download Chrome button to download the latest version of Chrome Installer.

4. نصب کننده دانلود شده را اجرا کنید. It will download the necessary files and install chrome on your machine.

همچنین خواندن: 10 Ways To Fix Slow Page Loading In Google Chrome

روش 6: بازیابی سیستم را انجام دهید

If you’re still facing the “There is no internet connection” error then the final recommendation would be restoring your PC to an earlier working configuration. Using System Restore you can revert all your current configuration of the system to an earlier time when the system was working correctly. However, you need to make sure that you have at least one system restore point otherwise you cannot restore your device. Now if you have a restore point then it will bring your system to the previous working condition without affecting your stored data.

1. نوع کنترل in Windows Search then click on the “صفحه کنترل” shortcut from the search result.

کنترل پنل را در جستجو تایپ کنید

2. Switch the ‘مشاهده توسط’ mode to ‘آیکون های کوچک".

Switch the View by mode to Small icons under Control Panel

3. بر روی 'کلیک کنیدبهبود".

4. بر روی 'کلیک کنیدبازیابی سیستم را باز کنید’ to undo recent system changes. Follow all the steps needed.

Click on ‘Open System Restore’ to undo recent system changes

5. Now from the بازیابی فایل ها و تنظیمات سیستم window click on بعدی.

Now from the Restore system files and settings window click on Next

6. را انتخاب کنید نقطه بازیابی and make sure this restore point is created before you were facing “There is no internet connection, something went wrong with the proxy server” issue.

Select the restore point | Fix Windows Computer restarts without warning

7. If you can’t find old restore points then علامت گذاری "نمایش نقاط بازیابی بیشتر” and then select the restore point.

Checkmark Show more restore points then select the restore point

8. کلیک بعدی and then review all the settings you configured.

9- در آخر ، کلیک کنید پایان برای شروع فرآیند بازیابی

Review all the settings you configured and click Finish

Method 7: Reset Network Configuration

1. Open elevated Command Prompt using any one of the methods listed here.

خط فرمان با حقوق مدیریت

2. حالا دستور زیر را تایپ کرده و بعد از هر کدام Enter را فشار دهید:

ipconfig / release
ipconfig / flushdns
ipconfig / تمدید

تنظیمات ipconfig

3. Again open Admin Command Prompt and type the following and hit enter after each one:

ipconfig / flushdns
nbtstat –r
netsh int ip reset
تنظیم netsh winsock

تنظیم مجدد TCP/IP و شستشوی DNS.

4. Reboot to apply changes. Flushing DNS seems to fix There is no internet connection error.

Method 8: Reset Windows 10

If any of these fixes did not work for you, or if the problem is not limited to Google Chrome and you can’t fix it, you can try resetting your PC.

Resetting your PC might also help in the cases where a suspicious application or malware has been automatically resetting your proxy settings to some invalid configuration to prevent you from accessing the internet.  All your files on the drives other than the Windows drive itself will not be deleted. However, data on the Windows Drive as well as installed applications along with their settings will be lost. So make sure you create a backup of everything before resetting your PC.

1. Windows Key + I را فشار دهید تا Settings باز شود و سپس روی آن کلیک کنید بروزرسانی و امنیت

Windows Key + I را فشار دهید تا Settings باز شود و سپس روی نماد Update & Security کلیک کنید

2. In the left navigation pane, choose بهبود و سپس بر روی کلیک کنید شروع کنید دکمه زیر Reset this PC section.

Choose Recovery and then click on Get Started button under the Reset this PC

3. گزینه to را انتخاب کنید فایل های خود را نگه دارید.

گزینه Keep my files را انتخاب کرده و روی Next کلیک کنید

4. برای مرحله بعدی ممکن است از شما خواسته شود که رسانه نصب ویندوز 10 را وارد کنید، بنابراین مطمئن شوید که آن را آماده کرده اید.

5. اکنون نسخه ویندوز خود را انتخاب کرده و کلیک کنید فقط در درایوی که ویندوز در آن نصب شده است > فقط فایل های من را حذف کنید.

فقط روی درایوی که ویندوز در آن نصب شده است کلیک کنید

6. در را کلیک کنید دکمه تنظیم مجدد.

7. دستورالعمل های روی صفحه را دنبال کنید تا بازنشانی کامل شود.

8. Once you complete the resetting process, try connecting to the internet again.

همچنین خواندن: How to Reset Your Password in Windows 10

“There is no internet connection” error because of some wrong configuration of proxy is not suitable for anyone. It kills the purpose of having a device with everything but no internet connection. As we have discussed, the error shown on Google Chrome about being unable to connect to the internet because of some incorrect proxy settings is just the Google Chrome internal settings error, or it may be system-wide.

Even though it is not rare to find oneself in such a situation without tampering with any settings before this issue, it is more probable that a virus or some form of malware has caused this issue. The virus can penetrate a system through a downloaded installation file which did not come from a reliable source or an infected email. Even a secure looking pdf can be the source of the virus. In such cases, it is advised to first remove malware from Windows 10 and if that didn’t work then try to reset the system itself.

Plugins that contain malware or too many advertisements can be a sign of such a threat. So make sure you install plugins that were developed by some renowned developer and always check the user ratings before installing any application or a browser plugin.