Fix External Hard Drive Not Showing Up or Recognized: External hard drives are very useful when you want to increase storage space. They enable you to store data at a place other than your computer’s primary storage and that too at a relatively lower cost. They are easy to use. But, sometimes it may occur that even after connecting your external hard drive to your computer, it doesn’t show up or get recognized. There can be various reasons for your external hard drive not showing up like dead USB ports or driver issues. If your computer fails to detect your external hard drive, here’s what you need to do.
Before you move on to the following methods, you must first ensure that your drive’s power switch is on (if it exists). The lights on the device will indicate that. While most of the external drives are powered over USB itself, some may have a separate power cable. In such a case, you must ensure that the power cable is working fine. If it isn’t working, the power cable or your power outlet may be damaged. If you have checked all of this and your drive doesn’t show up, continue following the given steps.
Fix External Hard Drive Not Showing Up or Recognized
Assurez-vous de créer un point de restauration au cas où quelque chose se passerait mal.
Method 1 – Try Using a Different USB Port Or Computer
Try inserting your hard drive in some other USB port to check if there’s an issue with the USB port itself. If your external hard drive shows up on inserting it in another USB port, then your previous USB port may be dead.
Also, try inserting your hard drive on some other computer. If it doesn’t show up on the other computer as well, there may be a problem with the hard drive. It may even be completely dead and you might need to replace it. This way you will know where exactly the problem lies.
Method 2 – Run Hardware and Devices Troubleshooter
The Windows inbuilt troubleshooter may handle this for you by checking and fixing any hardware or USB related issues, so this one is the foremost step. To let Windows troubleshoot this problem,
1.Rechercher Résolution des problèmes in the Windows search field and then click on it. Alternatively, you can access it in the Settings.
2.Scroll down to ‘Matériel et appareils' et cliquez dessus.
3.Cliquez sur 'Exécuter l'utilitaire de résolution des problèmes’ under Hardware and Devices.
Method 3 – Enable the External Drive If It Isn’t Already
If your external hard drive like WD My Passport Ultra is not showing up or recognized then it may be caused because it is disabled on your computer. You should ensure that your hard drive is enabled by:
1. appuyez sur Touche Windows + R pour ouvrir Courir.
2.Type ‘devmgmt.msc’ and click on OK.
3.In the device management window, double click on the type of your external hard drive. It may be located under ‘lecteurs de disques' ou 'Contrôleurs de bus série universels".
4.Double-click on your external hard drive to open its Propriétés.
5.Now, if you see the ‘Désactiver l'appareil’ button, then it means the hard disk is already enabled.
6.But if you see ‘Activer le périphérique’ button, then make sure to click on it in order to enable the external hard drive.
Method 4 – Update External Hard Drive Drivers
Si la drivers for hard drives are outdated or missing, it can lead to the external hard drive not showing up or recognized. Therefore, you must make sure that the drivers are updated. You can update the drivers manually by searching for the latest version online and downloading them to your computer. For this, you need to gather the required knowledge.
1. appuyez sur Touche Windows + R puis tapez devmgmt.msc and Enter to open Device Manager.
2.Développer Lecteurs de disque or Universal Serial Bus controllers.
3.Now right-click on your External hard drive and select Mettre à jour le pilote.
4.Choose the option “Rechercher automatiquement un logiciel de pilote mis à jour ».
5.This will automatically look for and install the updated driver of the hardware from the internet.
6.If the above steps were helpful in fixing the issue then very good, if not then continue.
7.Again right-click on your external hard drive and select “Mise à jour du pilote" mais cette fois sur l'écran suivant sélectionnez "Parcourir mon ordinateur pour le logiciel pilote."
8.Sélectionnez maintenant «Me laisser choisir parmi une liste de pilotes disponibles sur mon ordinateur. »
9. Enfin, select the latest driver de la liste et cliquez Suivant.
10.Let the above process finish and restart your PC to save changes.
Method 5 – Create Partitions for your External Drive
If you are connecting your hard drive for the first time, then it is possible that it does not show up because it doesn’t have any partitions. For a previously used hard drive too, partition issues may cause it to not be detected. To partition your drive,
1. appuyez sur Touche Windows + R ouvrir Run.
2.Type ‘diskmgmt.msc’ and click on OK.
3.In the disk management window, right-click on the hard drive and select ‘Nouveau volume simple".
4.To complete the process follow this guide.
5.Restart your computer and check if you’re able to fix external hard drive not showing up or recognized issue.
Method 6 – Set Or Change the Drive Letter
Once your drive is correctly partitioned, you must assign a drive letter in order to detect your external hard drive. For this,
1. appuyez sur Touche Windows + R ouvrir Run.
2.Type ‘diskmgmt.msc’ and click on OK.
3.In the Disk Management window, cliquez-droit sur on the drive that you want to assign a drive letter.
4.Cliquez sur 'Modifier les lettres de lecteur et les chemins".
5.If your drive doesn’t have a drive letter already, click on ‘Ajouter’. Otherwise, click on ‘Modifier’ to change the drive letter.
6.Sélectionnez 'Attribuer la lettre de lecteur GMT’ radio button.
7.Choose a new letter you want to assign from the drop-down menu and click on Ok.
8.Disconnect and re-insert your external hard drive and check if your external hard drive is now recognized or not.
Method 7 – Format the External Hard Drive
If your drive is partitioned and still does not show up, it may be because it was partitioned or formatted earlier using a different file system or OS and the Windows can’t understand it. To format the drive,
1.Press Windows key + R to open Run then type »diskmgmt.msc’ et appuyez sur Entrée.
2.In the disk management window, right-click on the hard drive and select ‘Format".
Remarque: This will erase all the contents of the drive. You may need to back up your files using the system which the drive was partitioned in.
3.Type any name which you want to give your drive under Volume label field.
4.Select the file systems from FAT, FAT32, exFAT, NTFS, or ReFS, according to your use.
5.Now from Taille d'unité d'allocation (Cluster size) drop-down make sure to select Default.
6.Check or uncheck “Effectuer un formatage rapide” options depending on whether you want to do a quick format or full format.
7.Next, check or uncheck “Enable file and folder compression” option according to your preference.
8.Finally, review all your choices and then click OK et cliquez à nouveau sur OK pour confirmer vos actions.
9.Once the Format is complete, you can close Disk Management.
This should definitely fix external hard drive not showing up issue, but if for some reason you’re stuck then follow the next method.
Method 8 – Disable USB Selective Suspend Setting
1.Search for ‘Modifier le plan d'alimentation’ in the search field located on your taskbar and open it.
2.Cliquez sur 'Modifier les paramètres d'alimentation avancés".
3.Under USB settings, disable ‘Réglage de la suspension sélective USB".
4.Click OK followed by Apply to save changes.
5.Reinsert your hard drive and this time it will show up without any issue.
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