Star Citizen is the best space trading video game developed by Cloud Imperium Games. You can enjoy this game on your Windows and Linux PC. Few unfortunate players face Star Citizen error 10002 when the game is launched. Although a few past server error codes of deleting, renaming, and verifying a few game files did the trick, these hacks do not help you with this error. This error also occurs when you try to connect to the Star Citizen servers. If you are also facing the same error code, this troubleshooting guide will help you fix the same.
How to Fix Star Citizen Error 10002 in Windows 10
After analyzing a series of troubleshooting guides and reports, we have gathered a list of culprits that cause Star Citizen 10002 error. Go through them and check which of these reasons suits you the most.
- Any temporary glitch or RAM problem on your computer is causing you trouble when you launch the game.
- The internet connection is not stable or the bandwidth is not sufficient.
- You are not running the game without administrative rights. Hence few features and options of the game cannot be accessed.
- Few other graphical programs, games, or applications are interfering with the game. Hence you cannot launch the game normally.
- Few necessary files of the game are corrupt in your File Explorer.
- The Windows version you are using is not up to date or not in its compatible version.
- The graphics drivers are not updated and compatible.
- The overprotective antivirus and firewall suite are blocking the game.
- You are using an old version of the launcher and hence few important game files are misconfigured on your PC.
- Corrupt files and settings in SSD.
- Corrupt installation data.
Here are some common troubleshooting ideas that will help you fix Star Citizen error 10002 on your Windows 10 computer.
System Requirements to Play Star Citizen
1. Requisitos mínimos
- VELOCIDADE DA CPU: Quad-core CPU
- RAM: 16 GB
- OS: Windows 7 (64bit) with Service Pack 1, Windows 8 (64bit), Windows 10
- TARXETA DE VIDEO: DirectX 11 Graphics Card with 2GB RAM (4GB strongly recommended)
- SOMBRADOR DE PIXEL: 5.0
- TONOS VÉRTICES: 5.0
- RAM DE VIDEO DEDICADA: 2 GB
2. Recommended Requirements
- VELOCIDADE DA CPU: Quad-core CPU
- RAM: 16 GB
- OS: Windows 7 (64bit) with Service Pack 1, Windows 8 (64bit), Windows 10
- TARXETA DE VIDEO: DirectX 11 Graphics Card with 2GB RAM (4GB strongly recommended)
- SOMBRADOR DE PIXEL: 5.0
- TONOS VÉRTICES: 5.0
- RAM DE VIDEO DEDICADA: 4 GB
Método 1: Métodos básicos de resolución de problemas
1A. Restart PC
The general hack to fix all the temporary glitches associated with Star Citizen is to restart your computer. You can restart your PC by following the steps.
1. Go to the Windows Power User menu by pressing the Windows + X keys simultaneamente.
2. Agora, fai clic en Apagar ou pechar sesión.
3. Finalmente, fai clic en Reinicia.
1B. Ensure Stable Network Connection
Unstable and inadequate internet connection leads to Star Citizen error 10002, also if there are any obstacles or interference between your router and the PC, they may interfere with the wireless signal and will cause stability issues. Try running a proba de velocidade to check the network speed of your computer.
Busca a intensidade do sinal da túa rede e, se é moi baixa, elimina todas as obstáculos que hai entre o camiño.
- Evite demasiados dispositivos conectados á mesma rede.
- Compre sempre un módem/enrutador verificado polo seu provedor de servizos de Internet (ISP) e non teña conflitos.
- Non usar cables vellos, rotos ou danados. Substitúe os cables se é necesario.
- Asegúrese de que os cables do módem ao enrutador e do módem á parede estean estables e non perturbados.
If you guess there is an instability problem, check our guide on How to Troubleshoot Network Connectivity Problems on Windows 10 to fix the same.
1C. Run Star Citizen as Administrator
If Star Citizen does not have required administrative privileges, a few essential features of the game will be limited causing you Star Citizen 10002 whenever you open the game or install any updates. Follow the below-mentioned instructions to run the game as an administrator.
1. Fai clic co botón dereito no botón Star Citizen shortcut no escritorio ou vai ao directorio de instalación e faga clic co botón dereito sobre el.
2. A continuación, seleccione o Propiedades opción.
3. Agora, pasa ao Compatibilidade guía e prema en Executa este programa como administrador.
4. Finalmente, fai clic en aplicar OK to save the changes. Check if you have fixed Star Citizen 10002 error.
1D. Close Background Tasks
Several users have confirmed that Star Citizen error 10002 can be resolved by closing all the background programs and applications running on Windows 10 PC. To do the same, implement the steps in our guide How to End Task in Windows 10 and proceed as instructed.
Once you have closed all the background processes, check if you were able to fix 10002 error in Star Citizen.
Method 2: Delete USER Folder
Many users have reported that Star Citizen error 10002 can be fixed by deleting the USER folder in your File Manager. This fixes most of the integrity issues within the game and if you guess this scenario applies to you, follow the below-listed instructions to do the same.
1. En primeiro lugar, close all the background processes in your Windows 10 PC.
2. Then, press and hold Teclas Windows + E xuntos para abrir Explorador de ficheiros and navigate to the installation directory of Star Citizen.
Usually, it will be D:RSI LauncherStarCitizen LIVE
Nota: The above installation directory path may not be the same for all users. You may go to the particular Local Disk drive (e.g. C or D) where you have saved the files.
3. Then, scroll down and double-click on the USUARIO cartafol.
4. Select all the files within the USUARIO cartafol premendo Teclas Ctrl + A together and hitting the Borrar botón.
5. Despois, vai ao Lixo and clear all the deleted files there too.
6. Finally, launch the game and complete the login process. Check if you face Star Citizen 10002 error.
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Method 3: Use New Launcher
Many affected users have resolved the problem by using a new launcher to fix all the incompatibility issues. So, if you guess your launcher is incompatible with the current version of the game, follow the below-mentioned steps to fix the same.
Nota: Before you install the game, make sure you close all the background processes related to the game.
1. Descarga e instala a versión máis recente RSI game launcher No teu computador.
Nota: Make sure the launcher file of the game is installed in the same location where you have installed the game.
2. Once the game is installed on the PC, relaunch the game and install all the updates and check if Star Citizen error 10002 recurs again.
Method 4: Delete RSILauncher from AppData
Sometimes, the problem occurs due to some temporary corrupt folders on your Windows 10 PC. When you install the game, the installer creates an update file in your File Explorer. In some rare cases, these folders might be corrupt and prevent the game from launching. If you are not sure how to delete RSILauncher and RSI folders from your PC, follow the below-mentioned steps.
1. Preme Teclas Windows + E xuntos para abrir Explorador de ficheiros.
2. Now, move to the following location camiños.
C:UsuariosUSERNAMEAppDataLocal C:UsuariosUSERNAMEAppDataRoaming
Nota: Asegúrate de comprobar o Elementos ocultos caixa no vista tab to view the AppData folder.
3. Agora, localiza o rsilauncher RSI folders, right-click on them and select the Borrar opción.
4. Once you have deleted these folders, re-launch the game to check if you can fix Star Citizen 10002.
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Method 5: Rename Hosts File
Any incorrect entries of RSI in the hosts file might cause Star Citizen error 10002. You can resolve the issue by removing incorrect RSI entries from the hosts file as instructed below.
1. Preme o botón Teclas Windows + E xuntos para abrir Explorador de ficheiros.
2. Agora, cambia ao vista guía e comprobe o Elementos ocultos caixa no Amosar / ocultar sección.
3. Now, copy and paste the following path into the navigation path of File Explorer. Here, click on the Extensións de nomes de ficheiro caixa debaixo do Pestana Ver como se mostra.
C: WindowsSystem32driversetc
4. Now, select and right-click on the anfitrión ficheiro e seleccione o Rebatizar option as shown. Rename the file as hosts.old.
Now the hosts file with incorrect entries will be ignored, and next time when you run the game, you will not face Star Citizen 10002 errors.
Método 6: Actualiza Windows
If there are any bugs in your Windows 10 PC contributing to Star Citizen 10002 Windows 10, you can fix the problem by updating your Windows 10 operating system. If you do not know how to update your Windows 10 PC, follow our guide How to Download and Install Windows 10 Latest Update and proceed as instructed.
After updating the Windows Operating System, check if you can launch the game without any Star Citizen 10002 errors.
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Método 7: actualizar controladores gráficos
Star Citizen is a graphical game and to enjoy an uninterrupted gaming experience all the graphics drivers in your PC must be compatible and at their latest version. If the drivers are outdated or faulty, you have to update all of them. All the newest updates of drivers are released from their respective official websites or you can update them manually. Check our guide 4 Ways to Update Graphics Drivers in Windows 10 to update all the drivers and check if you can fix Star Citizen error 10002.
Method 8: Roll Back Graphics Drivers
If the current version of the graphics drivers is not compatible with your game, then there is no use in updating or reinstalling them. All you have to do is to roll back the drivers to the previous version by following our guide How to Rollback Drivers on Windows 10.
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Método 9: reinstale os controladores de gráficos
When you still face Star Citizen error 10002 after updating the Graphical drivers, then reinstall device drivers to fix any incompatibility problems. There are so many methods to reinstall drivers on Windows. Yet, if you are confused about how to implement the same, check our guide on How to Uninstall and Reinstall Drivers on Windows 10 and implement the same.
After reinstalling GPU drivers, check if you can access Star Citizen 10002 errors.
Method 10: Disable Proxy Server
If you have inappropriate network settings on your Windows 10 computer, you will face Star Citizen 10002 error. If you have installed any VPN service or use proxy servers on your PC, read our guide on How to Disable VPN and Proxy on Windows 10 and implement the steps as instructed in the article.
After disabling the VPN client and proxy servers, check if you have fixed error code 10002. Still, if you face the same problem, try connecting to a mobile hotspot.
Método 11: modifique a configuración do firewall de Windows Defender
Your computer will be subjected to Star Citizen error 10002 Windows 10, due to an over-protective firewall suite in the Windows 10 PC. To resolve the problem, you can either add a new rule for your game, whitelist the game or as the last fix, disable the firewall temporarily.
Option I: Whitelist Star Citizen
To allow Star Citizen in the Windows Defender Firewall, follow the instructions in our guide Allow or Block Apps through the Windows Firewall.
Option II: Disable Windows Defender Firewall (Not Recommended)
If whitelisting the game does not help you, check our guide How to Disable Windows 10 Firewall will help you.
Opción III: Crear unha nova regra no Firewall
1. Bate o Tecla de inicio e escribe Firewall de Windows Defender con seguridade avanzada. A continuación, fai clic en Executar como administrador como se mostra.
2. In the left pane, select the Regras entrantes opción.
3. Go to the right pane and select the Nova regra... como se representa.
4. Then, ensure that you select the Programa opción baixo Que tipo de regra che gustaría crear? Menú e seleccione Seguinte> como se representa.
5. Agora, seleccione o Examinar ... botón ao lado Este camiño do programa: como se mostra.
6. Now, go to the C:Program Files (x86)Star Citizen path and double-click on the instalación file. Here, click on the aberto botón.
7. Aquí, fai clic en Seguinte> no Asistente para novas regras de entrada window as depicted.
8. A continuación, fai clic en Permitir a conexión e seleccione Seguinte> como se mostra.
9. Asegúrese Dominio, Privado, Público boxes are checked and select the Seguinte> opción.
10. Finalmente, nome your new rule and click on Rematar.
Check if you have fixed installation error Star Citizen 10002 or not.
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Método 12: desactivar temporalmente o antivirus (se é o caso)
Similar to the firewall suite, disable the antivirus program in your computer to fix Star Citizen 10002. If there are any threats of malicious programs or files on your computer. Disable the overprotective antivirus program temporarily as instructed in our guide How to Disable Antivirus Temporarily on Windows 10.
If you can launch the game after disabling the antivirus program on the computer, you are advised to uninstall the program completely from your PC.
If you want to do so, Force Uninstall Programs which won’t Uninstall In Windows 10.
Method 13: Reinstall Game in Another Location
If you cannot troubleshoot Star Citizen error 10002 after implementing all the above-listed methods, then you can reinstall the game in some other location where you have enough space(more than 60GB). Many users have confirmed that reinstalling the game has helped them fix the problem to fix error code 10002. Although there is no obvious reason why this is a potential fix, follow this conventional fix to resolve the problem.
1. Preme o botón Teclas Windows + I xuntos para abrir Configuración de Windows.
2. Agora, fai clic en Apps configuración.
3. Agora, busca e fai clic en estrela Cidadán e seleccione Uninstall opción.
4. Now, confirm the prompt if any, and reinicio your PC once you have uninstalled estrela Cidadán.
5. Then, visit the official download page of RSI e prema en GET ALL THE INFO ON THE LATEST DOWNLOAD button. Then, follow the on-screen instructions to install the package on your computer.
6. Once you have installed the game, you will not face the error again. Still, if you face the same, then you might have installed the game in your dedicated SSD. In that case, you have to format your SSD as instructed in the next method.
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Method 14: Format SDD (If Applicable)
In case, if you are using SSD to install the games on your Windows 10 PC, then these listed troubleshooting methods will not help you solve the problem. In this case, you have to format the SSD completely to fix the problem. This may seem unnecessary, yet this is an effective method to fix the Star Citizen error code 10002 in your computer. Several users have confirmed that this method is helpful and you can format your SSD by following our guide How to Format a Disk or Drive in Windows 10. Also, if you have any important data, saved games, and other personal stuff on your SSD, you have to back up all of them in advance before you format the drive. This process will delete the data and all other information on SSD.
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Agardamos que esta guía fose útil e que poidas corrixir Star Citizen error 10002 in your Windows 10 PC. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section