Xuño 30, 2022

Fix Star Citizen Installer Error on Windows 10

Star Citizen is a popular multiplayer game developed by Cloud Imperium Games. It has attracted so many players across the world and this space exploration game is without any hindrance and assures 100 % fun to its gamers. The file size of Star Citizen makes sense since this game contains galaxies to explore and exploit. But, like many online errors, Star Citizen also has errors. When you try to install, update or download the game, you may face Star Citizen installer error on your Windows 10 PC. This error may be sometimes accompanied by a prompt with a message, An error has occurred during the installation processes. Some users also report that this error occurs when they try to log in to the PTU (Public Test Universe). Nevertheless, there are a lot more reasons that cause Star Citizen installer error Windows 10. Continue reading this guide, to fix Star Citizen installer error check logs problem with some effective troubleshooting steps.

Fix Star Citizen Installer Error on Windows 10

How to Fix Star Citizen Installer Error on Windows 10

After analyzing several reports and online platforms, we have gathered a list of reasons that cause installation error Star Citizen. Analyze them deeper and you will get an idea to troubleshoot the problem by following appropriate solutions.

  • corrupto data in the USER folder is the common reason that causes the discussed problem.
  • An overprotective antivirus suite and firewall components are quarantining your files and you cannot install or download any updates of the game on your Windows 10 PC.
  • Estás a usar un incompatible game launcher and in some cases, you are using the wrong launcher.
  • If the Star Citizen files are spread as several components everywhere on your computer, a big miscommunication may occur within the game modules.
  • Se está a usar un dedicated SSD for installing all the games on your PC, sometimes a corrupt component within the SSD might lead to Star Citizen installer error check logs problem.
  • Existe no adequate space in your Windows 10 PC to install the game. You have to clear unnecessary files and manage storage to install Star Citizen since it requires a bulk size on your disk.
  • The graphical drivers in your computer are not compatible or outdated.
  • Estás a usar un desactualizados versión do Sistema Operativo and hence the game requirements are not satisfied. How to Fix Star Citizen Installer Error Windows 10

Here are some common troubleshooting ideas that will help you fix Star Citizen installer error Windows 10 issue.

Método 1: Métodos básicos de resolución de problemas

Follow these basic troubleshooting methods to fix the said issue.

1. Reinicie o PC

O truco xeral para corrixir todos os fallos temporais asociados con Star Citizen é reiniciar o ordenador. Podes reiniciar o teu PC seguindo os pasos.

1. Vaia ao menú Usuario avanzado de Windows premendo o botón Teclas Windows + X simultaneamente.

2. Agora, fai clic en Apagar ou pechar sesión.

Seleccione Apagar ou pechar sesión

3. Finalmente, fai clic en Reinicia.

2. Ensure Stable Network Connection

Unstable and inadequate internet connection leads to Star Citizen installer error check logs issue, also if there are any obstacles or interference between your router and the PC, they may interfere with the wireless signal and will cause stability issues. Try running a proba de velocidade para comprobar a velocidade da rede do seu ordenador.

You can run a speed test

If you guess there is an instability problem, check our guide How to Troubleshoot Network Connectivity Problems on Windows 10 to fix the same.

3. Close Background Processes

Several users have confirmed that Star Citizen installer error check logs can be resolved by closing all the background programs and applications running on Windows 10 PC. To do the same, implement the steps in our guide How to End Task in Windows 10 and proceed as instructed.

Click on End Task. Fix Star Citizen Installer Error on Windows 10

Once you have closed all the background processes, check if you were able to fix installation error Star Citizen.

Ler tamén: Corrixir o proceso de traballo principal de MoUSO en Windows 10

Method 2: Run Installer as Administrator

If Star Citizen does not have required administrative privileges, a few essential features of the game will be limited causing you installation error Star Citizen whenever you open the game or install any updates. Follow the below-mentioned instructions to run the game as an administrator.

1. Fai clic co botón dereito no botón Atallo Star Citizen no escritorio ou vai ao directorio de instalación and right-click on it. Then, select the Propiedades opción.

Faga clic en propiedades

2. Agora, pasa ao Compatibilidade guía e prema en Executa este programa como administrador.

executa este programa como administrador na pestana de compatibilidade

3. Finalmente, fai clic en aplicar OK to save the changes. Check if you have fixed Star Citizen installer problem.

Method 3: Manage Storage to Install Star Citizen

If there is no room on your computer to install Star Citizen, you will face Star Citizen installer problem. The game consumes more than 15GB of space on your disk and if you still want to update the game, it takes some more space. So, almost 100 GB of space will be used up on the hard drive if you install the game and use it for a long time. So, as the first step of the troubleshooting process, check if there is enough space on your computer, particularly on the drive where you are installing the game. Few users have reported that clearing disk space in the computer has helped them sort out installation error Star Citizen. This will enable your computer to install new files whenever needed which will help you fix the problem. Follow our guide 10 Ways to Free Up Hard Disk Space On Windows which helps you clear all unnecessary files on your Windows 10 PC.

switch to the More Options tab and click on Clean up… button. Fix Star Citizen Installer Error on Windows 10

Ler tamén: Fix Not Enough Storage is Available to Process this Command

Método 4: eliminar o cartafol USUARIO

Many users have reported that Star Citizen installer error Windows 10 can be fixed by deleting the USER folder in your File Manager. This fixes most of the integrity issues within the game and if you guess this scenario applies to you, follow the below-listed instructions to do the same.

1. Firstly, close all the procesos de fondo.

2. A continuación, prema o botón Teclas Windows + E xuntos para abrir Explorador de ficheiros.

3. Desprácese ata a instalación guía of Star Citizen as shown below:

D:RSI LauncherStarCitizen LIVE

Nota: The above installation directory path may not be same for all users. You may go to the particular Unidade de disco local (por exemplo, C ou D) onde gardou os ficheiros. 

CARPETA DE USUARIO RSI Launcher CD Ficheiros de programas Roberts Space Industries StarCitizen

4. A continuación, desprácese cara abaixo e faga dobre clic no botón USUARIO cartafol.

5. Seleccione todos os ficheiros dentro do USUARIO cartafol premendo Teclas Ctrl + A xuntos e golpeando o Borrar botón.

6. Despois, vai ao Lixo e borrar alí tamén todos os ficheiros eliminados.

papeleira de reciclaxe baleira

7. Finally, launch the game and complete the login process. Check if you face Star Citizen installer problem again.

Método 5: use o novo lanzador

Moitos usuarios afectados resolveron o problema usando un novo lanzador para solucionar todos os problemas de incompatibilidade. Polo tanto, se cres que o teu lanzador é incompatible coa versión actual do xogo, sigue os pasos que se indican a continuación para solucionar o mesmo.

Nota: Antes de instalar o xogo, asegúrate de pechar todos os procesos en segundo plano relacionados co xogo.

1. Descarga o estrela Cidadán launcher from the official site

Nota: Asegúrate de que o ficheiro de iniciación do xogo estea instalado no mesmo lugar onde instalaches o xogo.

Launch the browser and install the latest game launcher on your computer. Fix Star Citizen Installer Error on Windows 10

2. Once the game is installed on PC, relaunch the game and install all the updates and check if the issue recurs again.

Método 6: elimina RSILauncher de AppData

Sometimes, the problem occurs due to some temporary corrupt folders on your Windows 10 PC. When you install the game, the installer creates an update file in your File Explorer. In some rare cases, these folders might be corrupt and prevent the game from launching the updates. If you are not sure how to delete RSILauncher and RSI folders from your PC, follow the below-mentioned steps.

1. Preme Teclas Windows + E xuntos para abrir Explorador de ficheiros.

2. Agora, vai á seguinte localización camiños un por un.

C:UsuariosUSERNAMEAppDataLocal
C:UsuariosUSERNAMEAppDataRoaming

Nota: Asegúrate de comprobar o Elementos ocultos caixa no vista para ver o cartafol AppData.

Make sure you check the Hidden items box in the View tab to view the AppData folder.

3. Agora, localiza o rsilauncher   RSI cartafoles, fai clic co botón dereito sobre eles e selecciona Borrar opción.

select the Delete option. Fix Star Citizen Installer Error on Windows 10

4. Once you have deleted these folders, re-launch the game to check if you can update the game without Star Citizen error 10002 or installer error check logs.

Ler tamén: Corrixir os privilexios de ficheiros perdidos de Steam en Windows 10

Método 7: Cambia o nome do ficheiro Hosts

Any incorrect entries of RSI in the hosts file might cause installation error Star Citizen. You can resolve the issue by removing incorrect RSI entries from the hosts file as instructed below.

1. Preme Windows + E teclas xuntas para abrir Explorador de ficheiros.

2. Agora, cambia ao vista guía e comprobe o Elementos ocultos caixa no Amosar / ocultar sección.

cambie á pestana Ver e marque a caixa Elementos ocultos na sección Mostrar ocultación

3. Agora, copie e pegue o seguinte camiño no camiño de navegación do Explorador de ficheiros. Aquí, fai clic no Extensións de nomes de ficheiro caixa debaixo do Pestana Ver como se mostra.

C: WindowsSystem32driversetc

faga clic na caixa de extensións de nome de ficheiro baixo a pestana Ver

4. Agora, selecciona e fai clic co botón dereito sobre o anfitrión ficheiro e seleccione o Rebatizar opción como se mostra. Cambia o nome do ficheiro como anfitrións.antigo.

select the Rename option. Fix Star Citizen Installer Error on Windows 10

5. Now the hosts file with incorrect entries will be ignored, and next time when you run the updates of the game, you will not face installation error Star Citizen errors.

Método 8: Actualiza Windows

If there are any bugs in your Windows 10 PC contributing to Star Citizen installer error Windows 10, you can fix the problem by updating your Windows 10 operating system. If you do not know how to update your Windows 10 PC, follow our guide How to Download and Install Windows 10 Latest Update and proceed as instructed.

Actualizar Windows

After updating the Windows Operating System, check if Star Citizen installer error Windows 10 is resolved.

Ler tamén: Non se puido deter o servizo de actualización de Windows

Método 9: actualizar controladores gráficos

Star Citizen is a graphical game and to enjoy an uninterrupted gaming experience all the graphics drivers in your PC must be compatible and at their latest version. If the drivers are outdated or faulty, you have to update all of them. All the newest updates of drivers are released from their respective official websites or you can update them manually. Check our guide 4 Ways to Update Graphics Drivers in Windows 10 to update all the drivers and check if you can install the updates of the game.

Update graphics driver. Fix Star Citizen Installer Error on Windows 10

Método 10: reinstale os controladores de gráficos

When you still face Star Citizen installer error check logs after updating the Graphical drivers, then reinstall device drivers to fix any incompatibility problems. There are so many methods to reinstall drivers on Windows. Yet, if you are confused about how to implement the same, check our guide How to Uninstall and Reinstall Drivers on Windows 10 and implement the same.

fai clic en desinstalar o dispositivo

After reinstalling GPU drivers, check if Star Citizen installer error check logs is resolved.

Ler tamén: Como saber se a túa tarxeta gráfica está morrendo

Método 11: Retroceder as actualizacións do controlador de gráficos

Se a versión actual dos controladores de gráficos non é compatible co teu xogo, non serve de nada actualizalos ou reinstalalos. Todo o que tes que facer é restaurar os controladores á versión anterior seguindo a nosa guía Como recuperar os controladores en Windows 10.

roll back driver. Fix Star Citizen Installer Error on Windows 10

Now, check if installation error Star Citizen is resolved.

Método 12: modifique a configuración do firewall de Windows Defender

Your computer will be subjected to Star Citizen installer error Windows 10, due to an over-protective firewall suite in the Windows 10 PC. To resolve the problem, you can either add a new rule for your game, whitelist the game or as the last fix, disable the firewall temporarily.

Opción I: Lista branca Star Citizen

Para permitir que Star Citizen no Firewall de Windows Defender, siga as instrucións da nosa guía Permitir ou bloquear aplicacións a través do Firewall de Windows.

Fai clic en Aceptar para confirmar a configuración

Opción II: Desactivar o Firewall de Windows Defender (non recomendado)

Se a lista branca do xogo non che axuda, consulta a nosa guía Como desactivar o Firewall de Windows 10 axudarache.

turn off Windows Defender Firewall not recommended. Fix Star Citizen Installer Error on Windows 10

Opción III: Crear unha nova regra no Firewall

1. Bate o Tecla Windows e escribe Windows Defender Firewall, entón fai clic en Executar como administrador.

abra o Firewall de Windows Defender con Seguridade avanzada

2. No panel esquerdo, seleccione o Regras entrantes opción.

click on Inbound Rules. Fix Star Citizen Installer Error on Windows 10

3. Vaia ao panel dereito e seleccione o Nova regra... como se representa.

click on New rule… option

4. Then, ensure if you select the Programa opción baixo Que tipo de regra che gustaría crear? Menú e seleccione Seguinte> como se representa.

asegúrate de seleccionar a opción Programa en Que tipo de regra queres crear

5. Agora, seleccione o Examinar ... botón ao lado Este camiño do programa: como se mostra.

click on the Browse… button corresponding to This program path. Fix Star Citizen Installer Error on Windows 10

6. Agora, vai ao C:Arquivos de programas (x86)Star Citizen ruta e fai dobre clic no instalación arquivo. Aquí, fai clic no aberto botón.

7. Aquí, fai clic en Seguinte> no Asistente para novas regras de entrada fiestra como se representa.

faga clic en Seguinte na xanela Asistente de novas regras de entrada

8. A continuación, fai clic en Permitir a conexión e seleccione Seguinte> como se mostra.

select the radio button next to Allow the connection and click on Next. Fix Star Citizen Installer Error on Windows 10

9. Asegúrese Dominio, Privado, Público boxes are clicked on and select the Seguinte> opción.

Make sure Domain Private and Public boxes are selected and click on Next. Fix Star Citizen Installer Error on Windows 10

10. Finally, name your new rule and click on Rematar.

nomea a túa nova regra e fai clic en Finalizar

Check if you have fixed installation error Star Citizen or not.

Ler tamén: Solucionar un fallo ao inicializar o sistema de configuración en Windows 10

Método 13: desactivar temporalmente o antivirus (se é o caso)

Similar to the firewall suite, disable the antivirus program in your computer to fix Star Citizen installer error check logs issue in your game. If there are any threats of malicious programs or files on your computer. Disable the overprotective antivirus program temporarily as instructed in our guide How to Disable Antivirus Temporarily on Windows 10.

Desactivar temporalmente o antivirus

If you can install the updates of the game after disabling the antivirus program on the computer, you are advised to uninstall the program completely from your PC. If you want to do so, follow our guide to Force Uninstall Programs which won’t Uninstall In Windows 10.

Método 14: reinstala o xogo noutra localización

If you cannot troubleshoot Star Citizen installer error check logs after implementing all the above-listed methods, then you can reinstall the game in some other location where you have enough space(more than 60GB). Many users have confirmed that reinstalling the game has helped them fix the problem of Star Citizen installer error Windows 10. Although there is no obvious reason why this is a potential fix, follow this conventional fix to resolve the problem.

1. Bate o Teclas Windows + I xuntos para abrir Configuración de Windows.

2. Agora, fai clic en Apps configuración.

Click on Apps. Fix Star Citizen Installer Error on Windows 10

3. Agora, busca e fai clic en estrela Cidadán e seleccione Uninstall opción.

4. Agora, confirme a solicitude, se o hai, e reinicio o seu PC unha vez desinstalado estrela Cidadán.

5. Despois, visita o Páxina oficial de descarga de RSI e prema en OBTÉ TODA A INFORMACIÓN NA ÚLTIMA DESCARGA botón. A continuación, siga as instrucións en pantalla para instalar o paquete no seu ordenador.

visit the official download page of RSI and click on GET ALL THE INFO ON THE LATEST DOWNLOAD button

Once you have installed the game, you will not face the error again. Still, if you face the same, then you might have installed the game in your dedicated SSD. In that case, you have to format your SSD as instructed in the next method.

Method 15: Format SDD (Not Recommended)

In case, if you are using SSD to install the games on your Windows 10 PC, then there is no purpose in following the listed troubleshooting methods. In this case, you have to format the SSD completely to fix the problem. This may seem unnecessary, yet this is an effective method to fix the Install error in your computer. Several users have confirmed that this method is helpful and you can format your SSD by following our guide How to Format a Disk or Drive in Windows 10. Also, if you have any important data, saved games, and other personal stuff on your SSD, you have to back up all of them in advance before you format the drive. This process will delete the data and all other information on SSD.

Format Disk or Drive in Disk Management. Fix Star Citizen Installer Error on Windows 10

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Agardamos que esta guía fose útil e que poidas corrixir Star Citizen installer error on your Windows 10 PC. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section