Many users have been reporting issues with the SmartScreen program when trying to launch built-in Microsoft applications like Alarm, Photos, Maps, Mail, etc. An error message reading ‘Windows SmartScreen can’t be reached right now’ is displayed with the option to Run the application anyway or not. The said error is primarily caused due to a poor or no internet connection. Other reasons that may prompt the issue include misconfigured security settings, SmartScreen has been disabled by either the user or a recently installed malware application, interference from proxy servers, SmartScreen is down for maintenance, etc.
With a rise in the number of phishing and virus attacks occurring via the internet, Microsoft had to step up its game and safeguard its users from falling prey to any such web-based attack. Windows SmartScreen, a native cloud-based application on every version of Windows 8 and 10, offers protection against all kinds of attacks when surfing the web through Microsoft Edge e Internet Explorer. The application stops you from visiting malicious websites and downloading any suspicious files or applications from the internet. SmartScreen when sure about the malicious nature of something, blocks it entirely, and when not sure about an application, will display a warning message and give you the choice to either continue or not.
The Windows SmartScreen Can’t be reached issue is an easy one to fix and all the potential solutions for the same have been discussed in this article.
Fix: Windows SmartScreen Can’t Be Reached Right Now
Fixing the SmartScreen Can’t be Reached issue isn’t very difficult and can be done by simply going over all the suspected culprits one by one. You should start by checking SmartScreen status and its Settings. If everything is properly configured, trying disabling any active proxy servers and creating another Windows user account.
Firstly, check your internet connection and verify it is working properly. Since SmartScreen is a cloud-based security program (SmartScreen checks all the websites you visit against a dynamic list of reported Phishing and malicious sites), a stable connection is a must for its operation. Try disconnecting the ethernet cable/WiFi once and then reconnect. If the internet isn’t the causing issue, move on to the solutions below.
Method 1: Ensure SmartScreen is Enabled & Check Settings
Before moving onto any advanced solutions, let’s ensure that the SmartScreen feature is not disabled on your computer. Along with that, you will also need to check the SmartScreen settings. Users can choose if they want the SmartScreen filter to scan all files & applications, malicious websites on Edge, and Microsoft Apps. For maximum safety and protection against any web attacks, the SmartScreen filter should be enabled for all the above items.
To check if SmartScreen is Enabled
1. Preme Tecla Windows + R para iniciar o Correr caixa de comando, escriba gpedit.msc e prensa Entrar a abra o Editor de políticas de grupo local. (If the group policy editor is missing from your computer, visit How to install Group Policy editor.)
2. Head down the following path using the navigation menu on the left pane (Click on the tiny arrows to expand a folder.)
Computer Configuration > Administrative Templates > Windows Components > File Explorer
3. Agora, ddobre clic (or right-click and select Editar) no Configure Windows Defender SmartScreen elemento.
4. On the following window, ensure Activado is selected. Click on aplicar to save changes and then Ok para saír.
To Configure SmartScreen Settings
1. Preme o botón Tecla de Windows + I a publicar Configuración de Windows. Prema en Actualización e seguridade.
2. Using the left navigation menu, move to the Seguridade de Windows Tab
3. Fai clic no botón Abra Windows Security button on the right panel.
4. Cambia ao Control de aplicacións e navegadores guía e prema en Configuración de protección baseada na reputación
5. Make sure that all the three options (Check apps and files, SmartScreen for Microsoft Edge, and Potentially unwanted app blocking) toggles are turned ON.
6. Restart the computer to apply the SmartScreen setting changes.
Ler tamén: Disable Data Collection in Windows 10 (Protect Your Privacy)
Método 2: Desactivar o servidor proxy
Many users have been able to get around the ‘Windows SmartScreen Can’t Be Reached Right Now’ issue by turning off the built-in proxy server. If you aren’t already aware, proxy servers are a gateway between you and the internet. They act as a web filter, firewall, ensure user privacy, and cache frequently visited websites which helps in improving web page load time. Sometimes, a proxy server may interfere with the operation of the SmartScreen filter and prompt issues.
1. Lanzamento Configuración de Windows again and this time, open Rede e Internet configuración.
2. Move ao Procuração guía e alternar the switch under the Automatically detect setting no panel dereito.
3. A continuación, toggle off the ‘Use a proxy server’ switch under the Manual Proxy setup.
4. Close the Settings window and Reinicia o teu ordenador. Check if the SmartScreen error still persists.
Método 3: Crea unha nova conta de usuario
It is quite possible that certain inconsistencies or the custom settings of your current account may be the culprit behind SmartScreen issues so creating a new user account will help provide a clean slate. However, the custom settings you have set over the course of time will be reset.
1. Once again abrir Configuración e prema en Contas.
2. Seleccione o Add some else to this PC opción no Familia e outros usuarios páxina.
3. In the following pop-up, click on the Non teño información de inicio de sesión desta persoa hipervínculo.
4. Introduza o Enderezo de correo for the new account or use a phone number instead and click on seguinte. You can even get an entirely new email address or continue without a Microsoft account (local user account).
5. Fill in the other user credentials (password, country, and birth date) and click on seguinte Rematar.
6. Agora, prema o botón Tecla Windows para iniciar o menú Inicio e fai clic no teu Icona de perfil. saír of your current account.
7. Log in to your new account from the Sign-in screen and comprobar if the Windows SmartScreen issue still persists.
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That’s it for this article and we hope this article was helpful and you were able to fix Windows SmartScreen Can’t Be Reached Right Now error. If not, get in touch with us in the comments and we will help you out further.