If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Como corrixir o erro de Netflix UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Router conflicts.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
Método 1: Resolución de problemas básicos
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a SpeedTest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Improve the Potencia wifi by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Punto de acceso wifi.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. Lanzamento Netflix and in the top right corner of the screen, click on Saír.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Rexístrate.
3. Escribe o teu credenciais and check if you face error code UI3010 again.
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Método 3: reinicie o router
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
Nota: Se está a usar un dispositivo combinado de módem por cable/enrutador Wi-Fi, siga os pasos só para un único dispositivo.
1. Atopar o Botón de enerxía na parte traseira do seu router.
2. Prema o botón unha vez para apágao.
3. Agora, apagar súa Cable de alimentación do router e agarde ata que a enerxía estea totalmente drenada dos capacitores.
4. Entón, reconectar o cable de alimentación e acéndeo despois dun minuto.
5. Agarde ata que se restableza a conexión de rede e tenta iniciar sesión de novo.
Método 4: desactivar VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Bate o Tecla Windows e escribe Configuración de VPN na barra de busca. Prema en aberto.
2. Disconnect the active VPN service and toggle off the Opcións de VPN.
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Método 5: desactivar o proxy
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Exit from Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Bate o Tecla Windows, escriba Procuração, e fai clic en aberto.
3. Here, toggle OFF the following settings.
- Detecta automaticamente as configuracións
- Use setup script
- Use un servidor proxy
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1. Navega ata Netflix borra cookies page in your web browser.
2. All the cookies will be cleared from the site and now you have to Rexístrate again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
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Método 7: Borrar a caché do navegador
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Bate o Tecla Windows, escriba cromoE prema en aberto.
2. A continuación, faga clic no botón icona de tres puntos > Máis ferramentas > Borrar datos de navegación… como se ilustra a continuación.
3. Comprobe as seguintes opcións.
- Cookies e outros datos do sitio
- Imaxes e ficheiros almacenados en caché
4. Agora, escolla o Todo o tempo opción para Intervalo de tempo.
5. Finalmente, fai clic en Borrar datos.
Option II: On Microsoft Edge
1. Inicia o Microsoft Borde navegador e fai clic en three-dotted icon.
Nota: You can directly navigate the page to delete browsing history in Edge by typing edge: // settings / clearBrowserData na barra de busca.
2. Desprácese ata a Privacidade, busca e servizos opción.
3. Scroll down the right screen and click on Escolle o que queres borrar.
4. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on Limpar agora.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. Abre o Mozilla Firefox navegador.
2. Fai clic no botón menú icona na esquina superior dereita da pantalla.
3. Seleccionar Configuración opción desde o menú despregable.
4. Desprácese ata a Privacidade e seguridade sección e faga clic en Borrar datos no Cookies e datos do sitio menú.
5 . Uncheck the Cookies e datos do sitio box and check Contido web almacenado en caché caixa.
6. Finalmente, fai clic no botón claro button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. Lanzamento cromo e escribe chrome: // extensións in Barra de URL. Golpeou Introduza a tecla para obter a lista de todas as extensións instaladas.
2. Cambia Fóra o alternar para o extensión (por exemplo: Gramaticalmente para Chrome) para desactivalo.
3. Actualiza o teu navegador e vexa se o erro se mostra de novo ou non.
4. Repita o anterior pasos para desactivar as extensións unha a unha para comprobar se o erro está corrixido ou non.
Option II: Disable Edge Extensions
1. Lanzamento navegador de bordo e prema o icona de tres puntos.
Nota: To skip the long steps to reach the extensions page, type edge: // extensions / na barra de busca e prema Entrar.
2. Prema en Extensións.
3. Select any extension and click on Xestionar extensións.
4. Desactivar the extension and check if you face the error again.
5. Así mesmo, incapacitar all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the icona de tres puntos. Selecciona o Remove from Microsoft Edge opción.
7. Confirme a solicitude facendo clic en Eliminar.
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Option III: Disable Firefox Extensions
1. Lanzamento Firefox e prema o menú icona.
2. Seleccione o Complementos e temas opción.
3. Prema en Extensións desactivar the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the icona de tres puntos corresponding to it and select the Eliminar opción.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Non seguimos settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. Aberto cromo e prema o icona de tres puntos.
2. Prema en Configuración.
3. Prema en Seguridade e Privacidade.
4. Seleccione o Cookies e outros datos do sitio.
5. No Configuración xeral window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1. Navega ata Configuración in Edge by clicking on the icona de tres puntos.
2. Desprácese ata a Privacidade, busca e servizos.
3. Scroll down the right screen and in the privacidade menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1. Lanzamento Firefox e prema o menú como se mostra.
2. In the drop-down menu, select the Configuración opción.
3. Fai clic no botón Privacidade e seguridade tab, and scroll down to click on the Sempre botón de opción.
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Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
Nota: Aquí Google Chrome tómase como exemplo.
1. Bate o Tecla Windows, escriba aplicacións e funciónsE prema en aberto.
2. Buscar cromo in Busca nesta lista campo.
3. A continuación, seleccione cromo e prema o Uninstall botón mostrado resaltado.
4. De novo, fai clic en Uninstall para confirmar.
5. Agora, prema o botón Tecla Windows, escriba % localappdata%E prema en aberto para ir AppDataLocal cartafol.
6. Abre o Google cartafol facendo dobre clic nel.
7. Fai clic co botón dereito no botón cromo cartafol e seleccione o Borrar opción como se indica a continuación.
8. De novo, bate o Tecla Windows, escriba %datos de aplicación%E prema en aberto para ir AppData Roaming cartafol.
9. De novo, vai ao Google cartafol e borrar o cromo cartafol como se mostra en pasos 6-7.
10. Finalmente, reiniciar o teu PC
11. A continuación, descarga o ficheiro última versión of Google Chrome como se mostra.
12. Executa o ficheiro de configuración e siga as instrucións en pantalla para instalar Chrome.
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Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
Nota: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Configuración> Sistema> Acerca de. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. Manteña premido Teclas Windows + I xuntos para abrir Configuración de Windows.
2. Prema en Rede e Internet.
3. Fai clic no botón Estado guía e prema en Restablecemento de rede.
4. Confirme a solicitude facendo clic en Restablecer agora.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
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Agardamos que esta guía fose útil e que poidas corrixir Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.