Agosto 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Caché do navegador
  • Conectividade de rede
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Método 1: reinicie o PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Método 2: Actualiza Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Icona de hamburguesa or tres liñas na esquina superior dereita.

2. A continuación, vai a Configuración.

faga clic na opción Configuración

3. In the General tab, scroll down and go to the Actualizacións de Firefox sección.

4. A continuación, fai clic en Restart to Update Firefox e acende o Automatically install updates opción premendo nela.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Ler tamén: Corrixir sen son en Firefox en Windows 10

Método 3: Actualiza Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Nota: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Icona de hamburguesa or tres liñas na esquina superior dereita.

2. Prema en axudar.

Fai clic no botón Abrir menú da aplicación e fai clic na opción Axuda da lista que se mostra

3. A continuación, fai clic en Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Agora, fai clic en Reinicia.

prema en reiniciar

5. A continuación, fai clic en Actualizar o Firefox como se mostra.

Fai clic no botón Actualizar Firefox na xanela de confirmación Abrir Firefox no modo de solución de problemas

6. In the prompt that appears click on Actualizar o Firefox outra vez.

click on refresh firefox again. Why is Firefox down

7. Finalmente, fai clic no botón Rematar botón no Importación completada xanela para actualizar Firefox completamente.

Click on the Finish button on the Import Complete window

Ler tamén: Fix Firefox xa está funcionando

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon ou icona de tres liñas na esquina superior dereita.

2. Prema en axudar.

Fai clic no botón Abrir menú da aplicación e fai clic na opción Axuda da lista que se mostra

3. A continuación, fai clic en Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Prema en Reinicia.

prema en reiniciar

5. A continuación, fai clic en aberto.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Temas sección, seleccione Tema do sistemaE prema en Permitir.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Cambia ao Extensións section on the same page and incapacitar all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Configuración e desmarque Usa a configuración de rendemento recomendada, then also uncheck the Use aceleración de hardware cando estea dispoñible opción.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Icona de hamburguesa or tres liñas na esquina superior dereita.

2. A continuación, fai clic en Configuración.

faga clic na opción Configuración

3. Ir a Privacidade e seguridade Tab

4. Scroll down to Cookies and Site Data and click on Borrar datos.

prema no botón Borrar datos na sección Cookies e datos do sitio

5. Click on the checkbox of both Cookies e datos do sitio Contido web almacenado en caché e prema en claro.

check the options of cookies and cached web content and click on clear

6. Finalmente, fai clic en Limpar agora para confirmar.

click on clear now to delete the cookies and cache

Ler tamén: Corrixir o erro do servidor non atopado en Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Nota: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type sobre: ​​config in the address bar, and hit the Entrar clave.

type about config into the firefox address bar. Why is Firefox down

2. Fai clic no botón Acepta o risco e continúa botón.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following texto in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed e prema o right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Finalmente, restart your browser.

Ler tamén: Corrixir a túa conexión non é un erro seguro en Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type sobre: ​​config na barra de enderezos e prema Entrar clave.

type about config into the firefox address bar. Why is Firefox down

2. Fai clic no botón Acepta o risco e continúa botón.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following texto in the search box and click on the Toggle icon to change the value from fiel a teito.

 security.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following texto into the search box and similarly change it to teito if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Finalmente, reinicie o navegador.

Método 8: reinstale Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Preme o botón Tecla Windows, escriba panel de control e prema en aberto.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2 Conxunto Ver por > Categoría, a continuación, fai clic en Desinstalar un programa opción no Programas sección.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Seleccione o Mozilla Firefox (x64 en-US) na lista, fai clic no Uninstall na parte superior da barra e fai clic no botón si botón na xanela UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. A continuación, faga clic no botón seguinte botón no Desinstalar Mozilla Firefox asistente.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. A continuación, fai clic no botón Uninstall botón na seguinte xanela.

Click on the Uninstall button on the next window. Why is Firefox down

6. Fai clic no botón Rematar botón na última xanela para desinstalar completamente a aplicación Firefox.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Preme o botón Windows+E claves xuntos para abrir o Explorador de ficheiros e navegar ata o Esta PC > Disco local (C:) > Ficheiros de programas > Mozilla Firefox cartafol.

vai á ruta de localización do cartafol mozilla firefox

8. Fai clic co botón dereito no botón Mozilla Firefox cartafol e fai clic no Borrar opción da lista para eliminar os ficheiros.

click on the Delete option. Why is Firefox down

9. Agora, reinicie o PC.

10. Despois, preme o Tecla Windows, escriba Google Chrome e prema en aberto.

Nota: Podes usar calquera navegador web para descargar o navegador Firefox no teu PC.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Abre o sitio web oficial do Navegador Mozilla Firefox en Google Chrome e fai clic no botón Descargar Firefox botón na fiestra.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Fai dobre clic no ficheiro executable descargado Firefox Installer.exe para executar o ficheiro de instalación.

run the installation file. Why is Firefox down

13. Agarde a que finalice o proceso de instalación.

Agarde a que se complete o proceso de instalación na xanela do instalador de Firefox

14. Inicia o Firefox Aplicación de navegador web no teu PC.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

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We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Indícanos que método funcionou mellor para ti. Se tes algunha consulta ou suxestión, non dubides en deixalas na sección de comentarios a continuación.