Every software update is equally necessary when it comes to MacBook. They protect you from corrupt files & malware, improve security and offer better features. Similarly, the new macOS Big Sur is equipped with critical security patches and an improved user interface; hence, quite beneficial for all Mac users. However, we noticed a few bugs in this latest update especially, the macOS Big Sur compatibility problem. Fortunately, these errors can be fixed easily. Read our guide to learn about common macOS Big Sur problems and ways to fix them.
Fix macOS Big Sur Problems
Reasons for macOS Big Sur Problems
- Failed downloads: Your macOS Big Sur may have failed to download properly due to internet connectivity issues or high traffic on Apple servers.
- Qhov chaw cia tsis txaus: The chances of macOS installation failure increase when you do not have enough free space on your disk.
- macOS Big Sur compatibility issue: Several users reported that certain third-party apps are incompatible with the new update, causing problems in the smooth functioning of the system.
Read and follow our comprehensive list of solutions to common macOS Big Sur problems.
Issue 1: macOS Won’t Install
The most common issue you might face is macOS won’t install. If you find yourself stuck in a similar situation, follow the given steps:
1. Khij cov Apple Server Status Page. Yog muaj ib tug ntsuab teev tom ntej no mus rau lub macOS Software Update server, it means that the servers are up and khiav.
2. To avoid congestion, try downloading the software thaum tsaus ntuj, when lesser people are using the same Wi-Fi network.
3. Nyem Kua zaub mov > Pib dua, as shown. Once the MacBook restarts and reboots, upgrade the software again.
4. Qhib Software hloov tshiab los ntawm Txheej Txheem System. Tom qab ntawd, nyem lub pob Hais kom ua + R lag luam to refresh the window.
5. Finally, refresh the Disk Utility window while restarting the MacBook.
Issue 2: Apple News Syncing Issue
Several users reported that Big Sur is also creating issues with Apple News. Since the app promotes some unnecessary background downloads, these utilize a lot of disk space while making the Wi-Fi connection slower. Hence, you can disable the syncing of Apple News to fix macOS Big Sur problems:
1. Nyem ntawm qhov Kua icon los ntawm sab saum toj kawg lawm ces kaum ntawm koj lub screen.
2. Xaiv Kev Xaiv Tsev, raws li tau piav qhia.
3. Nias rau Kua ID los ntawm lub kaum sab xis saum toj kawg nkaus.
4. Now, click iCloud and then, uncheck the box titled Xov Xwm. The iCloud syncing will be turned off for Apple News.
Additionally, you can delete Xov Xwm app cov ntaub ntawv from your MacBook. If you do so, you will still be able to access app data from your other devices.
Kuj nyeem: Fix iCloud Photos Not Syncing to PC
Issue 3: Unable to Sign-in with Touch ID
One of the common macOS Big Sur problems is that Mac users could not sign in with their touch ID after the update. Resetting the MacBook should fix this issue. Follow the given steps to reset SMC or System Management Controller:
1. Muab kaw koj Mac.
2. Nias Hloov + Tswj + Option lag luam ntawm koj cov keyboard.
3. Ib txhij, nias lub hwj chim khawm and hold for about 10 vib nas this.
4. Tam sim no, tso tawm the keys and pib dua koj Mac.
TouchID login should work fine. If not, then re-register your fingerprints los ntawm lub Kuaj ID tab nyob hauv Kev Xaiv Tsev.
Issue 4: Bluetooth or Wi-Fi not working
After updating the new software, the Bluetooth or Wi-Fi connections may get corrupt. Follow the given steps to reset these settings:
A) Reset Bluetooth settings
1. Nias lub ua haujlwm yuam sij ntawm cov keyboard.
2. Simultaneously, tap on the Bluetooth icon from the menu bar on your MacBook screen.
3. Xaiv qhov Debug kev xaiv thiab nyem rau ntawm Pib dua Bluetooth Module. Refer given pic for clarity.
Wait for some time and try reconnecting to check if the macOS Big Sur compatibility issue is fixed.
B) Reset Wi-fi Settings
1. Mus rau Kev Xaiv Tsev > network > Wi-Fi.
2. Nyem ntawm qhov Txawm li cas los… button from the bottom of the screen.
3. Select then, Delete all saved connections.
4. Txuag these changes and pib dua your PC. Connect to the desired Wi-Fi network.
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Issue 5: Battery Drainage
MacBook is quite popular because of its extended battery life, which is far better than other notebooks in the market. However, with the latest macOS Big Sur 11 update, even battery issues have begun to occur. Commonly reported macOS Big Sur problems are:
- Battery draining very quickly
- or Mac displaying service warning.
To fix this, reset PRAM settings as follows:
1. tua koj MacBook.
2. Nias Command + Option + P + R yuam sij ntawm cov keyboard.
3. Simultaneously, turn the computer on by pressing the hwj chim khawm.
4. Tam sim no koj yuav pom cov Apple logo appear and disappear thrice.
5. After this, MacBook should reboot normally.
You will notice that battery and display settings go back to normal. Modify & Save chaw raws li koj nyiam.
Issue 6: Failure to Log-in
Unfortunately, many people got stuck in the never-ending loop of logging in and getting logged out of Mac, after Bis Sur installation. Follow the given steps to fix macOS Big Sur compatibility and in turn, fix failure to log-in issue:
1. Pib dua your MacBook, as explained earlier.
2. While it is turning on, press the Cmd + S lag luam los ntawm cov keyboard.
3. Hom /sbin/mount -uw / in Terminal thiab nias Sau tus yuam sij.
4. Then, type rm /var/db/.applesetupdone ua thiab ntaus Sau kom rau txim.
Your MacBook will restart, and you will be required to create a new admin account.
Issue 7: Gateway Timed Out Error
A few people complained of gateway timed-out errors while downloading macOS Big Sur. If you are facing a similar situation, try restarting your Mac in Safe mode. Read our guide on How to Boot Mac in Safe Mode to do the same.
Issue 8: Screen Stuck On Setting Up Your Mac
This screen usually appears when you upgrade your Mac to the latest version. However, if you find your Mac stuck on the screen without any further changes, you can force restart your MacBook. Just, press the Lub hwj chim khawm until the MacBook restarts again.
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Qhov teeb meem 9: qeeb Kev ua haujlwm
This problem is one of the most common macOS Big Sur problems but, quite normal. After any new update, the laptop tends to upgrade the applications according to the latest norms. However, this should only last for a day. If macOS Big Sur compatibility issue leading to slow functioning of Mac persists, do the following:
1. Hloov tshiab all your applications manually.
Nco ntsoov: Sometimes, incompatible applications may slow down your MacBook.
2. Lov tes taw unrequired applications from System Preferences > Cov Neeg Siv & Pawg > Nkag mus Cov khoom. Select the unnecessary processes by clicking on the kos npe for quick booting of Mac.
3. Yuam Kev Tawm daim ntawv sau npe that might be making the PC slow by navigating to Kua icon > Yuam Kev Tawm, raws li qhia hauv qab no.
4. Delete Cache data los ntawm txhaj rau Finder > Go > Mus rau Folder, raws li qhia.
5. Hom /Library/Caches. Xaiv tag nrho cov nkag and then, click on Rho tawm.
Kuj nyeem: 6 Ways to Fix MacBook Slow Startup
Issue 10: Mouse Problems
If you use an external mouse more, instead of the in-built trackpad on Mac, you might face mouse or pointer issues after installing the new macOS Big Sur update. Here’s how to fix this macOS Big Sur problem:
1. Qhib ~/Library/Preferences/ directory in the Finder.
2. Find the following files and Rho tawm lawv:
apple.AppleMultitouchMouse.plist
apple.driver.AppleBluetoothMultitouch.mouse.plist
3. Ib zaug ua tiav, pib dua koj MacBook.
Issue 11: Incompatible Apps
One of the most frequently occurring macOS Big Sur problems is incompatible applications. Few that were working well with macOS Catalina are not supported by macOS Big Sur. Unfortunately, the same holds true for all apps which work on a 32-bit version won’t function on macOS Big Sur. Therefore, you will have to make sure that you update them to their 64-bit version. You can check for macOS Big Sur compatibility of apps using these steps:
1. Nyem ntawm qhov Kua icon los ntawm sab laug ces kaum ntawm qhov screen.
2. From the list that is now displayed, select Txog no Mac.
3. Nias rau Kev Tshaj Qhia Kab Mob and then, shift to the Software skev txiav txim.
4. Qhib daim ntawv sau npe to view the list of all apps that are installed on your MacBook.
5. In case, your MacBook is fitted with an Intel nti, koj yuav pom 64-ntsis (Intel).
6 Tsis yog is displayed in this column, it means you won’t be able to run it on current macOS.
Unfortunately, there is nothing much that you can do if your application is not supported by the new software. You can only wait for its upgraded version to be released.
Issue 12: USB 2.0 Connection Problem
This issue is not only related to macOS Big Sur as it was first reported on macOS Catalina. Even though Apple has tried to fix this USB connection issue in its latest software, it may still appear from time to time. You can try restarting the system and then, reconnecting the USB stick to resolve this macOS Big Sur problem.
Some people reported that once the software update is completed, the redesigned Mac won’t display the menu bar. Just, implement the following:
1. Qhib Kev Xaiv Tsev los ntawm lub Kua zaub mov.
2. Xaiv Cov Neeg Siv thiab Pawg, raws li qhia hauv qab no.
3. Qhib Kev xaiv tus ID nkag mus thiab sau koj login credentials.
4. Disable the option marked, Show fast user switching menu as icon. The said menu bar will now be displayed.
5. Again, go to Kev Xaiv Tsev > Dock thiab Menu Bar.
6. Tam sim no, lov tes taw lub Cov neeg siv khoom ceev option by unchecking the box marked Show in Control Centre.
pom zoo:
We hope that this elaborate list of solutions will be able to solve all your queries related to macOS Big Sur problems. Leave your suggestions or questions in the comment section below.