Microsoft IPP driver (Internet Printing Protocol) is a driver that allows communication to happen between a computer and the printer. When you send print requests to the computer, the computer uses this driver to assign the work to the printer. This driver is very important since all the printers need and use this driver to function properly. After upgrading to Windows 11, many users report that the Microsoft IPP driver only allows greyscale and monochrome options. This allowed the printer to only print out in grey or colorless papers, even if the printer is capable of producing full-color paper. This issue is primarily due to the driver, but there are also times when there are other factors that affect this issue. So let us see some methods for fixing Microsoft IPP class driver offers no color only greyscale issue and also Microsoft IPP class driver double-sided printing.
How to Fix Microsoft IPP Class Driver Offers No Color, Only Greyscale
Below listed are the reasons for the error:
- Wrong Printer port is enabled
- Outdated Printer drivers
- Faulty Printer
- Default Printer is enabled
Method 1: Run Printer Troubleshooter
One of the first steps you need to perform when troubleshooting microsoft ipp class driver offers no color only greyscale is by using a troubleshooter. There is an inbuilt Windows Troubleshooter that consists of printer troubleshooting. You can run this troubleshooter so that Windows can detect any issues if present.
1. Nkag lub chaw menu by simultaneously pressing Windows + I keys.
2. Nias rau Hloov tshiab thiab Kev Ruaj Ntseg.
3. In the left pane, click on troubleshoot, ces nias rau Ntxiv Cov Teeb Meem.
4. Nyem ntawm qhov tshuab luam ntawv kev xaiv thiab nyem rau ntawm Khiav lub teeb meem.
5. cov Tshuab luam ntawv troubleshooter will search for any issues present in Windows.
6. If a fix is available, click on the option Thov kev txhim kho no to attempt to solve the problem.
Method 2: Modify Printer Settings
When printing, if you check the radio button named print in greyscale, you will only get grey prints. You need to select print in color to solve the issue, follow the steps below to learn how to do it.
1. qhib lub Qhov Chaw Xaiv Lub Chaw.
2. Nias rau Pab kiag li lawm.
3. Click on your Printer under the Printers & scanner ntu thiab nyem rau ntawm Kev nyiam luam ntawv.
4. Mus rau nta Tab thiab xaiv qhov Print in color radio button which is present under Kev xaiv xim.
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Method 3: Disable Default Printer
Sometimes, Windows can face errors like Microsoft IPP Class Driver only offers Grayscale issues if Windows lets itself choose the printer for the page you print. You can disable this function in settings, follow the below steps to implement the same.
1. Tshaj tawm rau Qhov Chaw Xaiv Lub Chaw.
2. Nias rau Devices.
3. Mus rau Tshuab Luam Ntawv & lub vuam tshuab tam sim no nyob rau sab laug pane.
4. Disable the Windows default printer by unchecking the option named Let Windows manage my default printer.
Method 4: Use Microsoft XPS Document Writer
Microsoft XPS writer is a driver that lets users create an XML format document. If you encounter Microsoft IPP Class Driver only offers Grayscale error you can try to print your documents through Microsoft XPS document Writer. Follow the steps below to do so:
1. Right-click on the file you want to print, and click on the Sau kev xaiv.
2. When you get the option to Sau, click on the drop-down to Microsoft XPS Cov Ntawv Sau.
3. Thaum kawg, nyem rau ntawm qhov Sau button to print the document.
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Method 5: Update Printer Drivers
Most often, a faulty installation or corrupt driver can cause these problems, you can update the driver software for the printer to see if it fixes the issue on your lub qhov rais PC.
1. Qhib Ntaus Tus Thawj Coj by typing in the Windows search bar. Click on Qhib.
2. Ob npaug nias rau Sau queues.
3. Now, a list of drivers will be listed, search for your Printer driver. You can find the driver by matching the name of your driver with your printer.
4. Right-click on it and click on Tus neeg tsav tsheb hloov tshiab los ua qhov hloov tshiab.
5. Select on the option that states Xauj kuv lub computer rau neeg tsav tsheb software.
6. Tam sim no, nyem rau Cia kuv xaiv ntawm cov npe muaj nyob rau hauv kuv lub computer.
7. Untick the checkbox named Qhia kho vajtse kom haum to reveal all drivers.
8. Search for and select the Microsoft IPP class driver.
9. Nias rau Tom ntej no to install the corresponding driver.
If your printer driver update fails, you can try automatic checking of updates. Follow the steps below:
1. Right-click the printer driver and click on Tus neeg tsav tsheb hloov tshiab.
2. Thaum kawg, nyem rau ntawm Nrhiav rau tus tsav tsheb nkaus xwb. Windows will search for a suitable driver and prompt you to download and install it if one is found.
Method 6: Enable Suitable Printer Driver and Port
You need to enter the correct port and the printer driver using the printer to prevent Microsoft IPP class driver offers no color only greyscale error.
1. Mus rau Qhov Chaw Xaiv Lub Chaw.
2. Ces, mus rau Devices.
3. Nias rau Tshuab Luam Ntawv & Tshuab Luam Ntawv to see the installed printers.
4. Now, search for your printer and click on it, click on tswj.
5. Nias rau Lub tshuab luam ntawv nyiam.
6. The properties will be opened, navigate to the Advanced tab.
7. In the Driver drop-down menu, select the driver correctly.
8. Mus rau Ports tab and tick your correct printer name.
9. Thaum kawg, nyem rau ntawm thov to save all changes made and exit.
10. Shut down your printer and computer and restart them and check if the issue is resolved.
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Method 7: Reinstall Printer
If all the methods mentioned above don’t work, you can try re-installing the printer to see if it resolves the issue.
1. Coj mus rhaub rau koj Devices chaw.
2. Nias rau Tshuab Luam Ntawv & Tshuab Luam Ntawv present in the left pane.
3. Finally, search for your printer and click on the tshem tawm khawm.
4. After restarting Windows, go to Tshuab Luam Ntawv & lub vuam tshuab menu again and click on Ntxiv ib lub tshuab luam ntawv lossis luam ntawv. Now, your printer will be detected and installed automatically.
This will fix Microsoft IPP Class Driver only offers Grayscale issue.
Cov Lus Nquag Nug (FAQ)
Q1. How can I install the Microsoft IPP class driver?
Ans. The Microsoft IPP driver can be downloaded through the Microsoft official website.
Q2. How can I change the greyscale on my printer?
Ans. To change the greyscale on printer. Open the printer properties and click on the color management tab. Here, you can choose the color profile for your printer.
Q3. Why is the computer printing black and white images?
Ans. The most common problem which causes this issue is with the broken installation of the drivers. Another reason is that the ink present on your computer might be problematic.
Q4. What does driver unavailable mean?
Ans. Driver unavailable signifies the point that the printer driver could either be outdated or is not compatible.
pom zoo:
We hope the above article on how to fix it when Microsoft IPP Class Driver Offers No Color Only Greyscale was helpful to you and you were able to fix it. Drop a comment about which method worked best for you. If you have any issues/queries drop them in the comment section below, Thanks.