Users usually face streaming Netflix error code F7121 1331 in Firefox browser. This error code occurs while you watch Netflix on your web browser. In this article, we have discussed about this error code and what are the possible reasons behind this issue. We bring to you a helpful guide that will fix Netflix error F7121 1331 P7 in Windows 10. So, continue reading!
How to Fix Netflix Error F7121 1331 P7 in Windows 10
Before you go through the solutions, you should know what is error code F7121 on Netflix. This error code mostly occurs while using a web browser. Some of the causes behind this issue are listed below;
- Outdated Web Browser
- Corrupt Cookies and Cache Data
- Unsupported Extensions
- Ruaj Ntseg Zog
- Third-party Antivirus
Here are the troubleshooting methods you can follow to fix the said Netflix error code on your web browser.
Nco ntsoov: Peb tau qhia Mozilla Firefox browser as an example in the given methods.
Txoj Kev 1: Hloov Kho Web Browser
Firstly you should try to update your web browser. Outdate browser version can cause this Netflix error F7121 1331 P7 issue. Follow these steps to update your web browser.
1. Ntaus lub Windows qhov tseem ceeb, hom Firefox thiab nias rau Qhib.
2. Nyem ntawm qhov Qhib daim ntawv qhia zaub mov khawm (piv txwv li hamburger icon) at the top-right corner of the home page and click on the chaw kev xaiv nyob rau hauv daim ntawv teev.
3. Ces, nyem rau ntawm qhov Kos rau cov tshiab khawm hauv Firefox Hloov Kho seem nyob rau General Tab.
4. Thaum kawg, tus Firefox yog hloov tshiab message on the Firefox Updates section will be shown.
Nco ntsoov: Yog tias muaj qhov hloov tshiab rau Firefox browser, koj yuav raug ceeb toom raws li.
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Txoj Kev 2: Clear Browser Cache thiab ncuav qab zib
Following are the steps to clear the browser cache data and cookies to fix Netflix error F7121 1331 P7.
1. Qhib Firefox browser thiab nias rau peb kab (Qhib daim ntawv qhia zaub mov) as shown in pic below.
2. Nyem ntawm qhov chaw option from the drop down list.
3. Ces, nyem rau Tsis pub twg paub & Kev ruaj ntseg tab.
4. Scroll down the right pane and click on Clear Data… nyob rau hauv Ncuav Qab Zib thiab Cov Ntaub Ntawv Hauv Tsev Kawm Ntawv seem.
5. Check the both the following xaiv.
- Ncuav Qab Zib thiab Cov Ntaub Ntawv Hauv Tsev Kawm Ntawv
- Cached Web Cov Ntsiab Lus
6. Thaum kawg, nyem lub Clear button. It will clear Firefox cache.
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Txoj Kev 3: Disable Extensions
Below are the steps to disable the unsupported extension that causes Netflix error F7121 1331 P7 issue.
1. qhib lub Mozilla Firefox app ntawm lub Qhov Nrhiav Tshawb Nrhiav bar.
2. Nyem ntawm qhov Qhib daim ntawv qhia zaub mov khawm thiab nyem rau ntawm pab kev xaiv nyob rau hauv daim ntawv teev.
3. Tam sim no, nyem rau ntawm qhov Teeb meem hom… nyob rau hauv lub Firefox pab qhov rais.
4. Nyem ntawm qhov Qhib khawm ntawm tus Pib dua Firefox hauv Troubleshoot Mode pop-up qhov rais.
5. Tom ntej no, nyem rau ntawm qhov Qhib daim ntawv qhia zaub mov khawm thiab nyem rau ntawm Ntxiv-ons thiab cov ntsiab lus kev xaiv ntawm daim ntawv.
6. Nyem ntawm qhov extensions tab nyob rau sab laug pane ntawm lub qhov rais tom ntej thiab toggle tawm cov add-ons ntawm lub qhov rais.
7. Ces, nyem rau ntawm qhov peb kab rov tav dots khawm ntawm lub add-on thiab nyem rau ntawm tshem tawm khawm ntawm daim ntawv.
8. Nyem ntawm qhov tshem tawm khawm ntawm qhov kev pom zoo pop-up lus qhov rais.
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Method 4: Turn Off Hardware Acceleration
The Hardware acceleration feature can also cause this Netflix error F7121 1331 P7 while watching your favorite shows from the web browser. Follow these steps to turn off the hardware acceleration in browser.
1. Nkag mus rau Firefox Settings.
2. Nias rau General tab thiab uncheck the box marked Siv cov kev nqis tes ua haujlwm uas pom zoo hauv qab no Performance ntu raws li qhia.
3. Uncheck the box marked Siv kho vajtse acceleration thaum muaj.
Txoj Kev 5: Tshem Tawm Antivirus ib ntus (Yog muaj)
If you are using a third-party antivirus in your PC, then the antivirus shield may block Netflix in your browser resulting in Netflix error code F7121 1331 on Firefox browser. So, to fix this error, you can temporarily disable the antivirus shield. Follow our guide on How to Disable Antivirus Temporarily on Windows 10 to do so.
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Txoj Kev 6: Reinstall Web Browser
If none of the above steps fix the said Netflix error F7121 1331 P7, then you can reinstall your web browser to solve the problem.
1. Nias Windows qhov tseem ceeb, hom Control Vaj Huam Sib Luag thiab nias rau Qhib.
2. Teeb Saib los ntawm > Qeb, ces nias rau Uninstall ib qho program nyob rau hauv Programs zaub mov raws li qhia.
3. Xaiv Mozilla Firefox los ntawm cov npe thiab nyem rau ntawm uninstall raws li qhia.
4. Nias rau Yog on Tus Tswj Xyuas Cov Neeg Siv Khoom kom sai.
5. Nias rau Tom ntej> button in Mozilla Firefox Uninstall wizard.
6. Nias rau uninstall.
7. Nyem Tag mus kaw lub qhov rais.
8. Nias Windows qhov tseem ceeb, hom % localappdata% thiab nias rau Qhib mus rau AppData Local nplaub tshev.
9. Right-click on Mozilla folder and select rho tawm.
10. Nias Windows qhov tseem ceeb again, type % appdata thiab nias rau Qhib mus rau AppData Roaming nplaub tshev.
11. Repeat Kauj ruam 9 mus rho tawm cov Mozilla nplaub tshev.
12. Finally, restart your PC.
13. Download tau Mozilla Firefox from the official lub website.
14. Khiav Firefox Installer los ntawm downloads folder and install the browser on your computer.
pom zoo:
We hope you have understood the methods to fix Netflix error F7121 1331 P7 and were able to perform them successfully. You can drop your queries about this article and topic suggestions for future articles in the comments section below.