Fix The exception unknown software exception (0x40000015) occurred in the application: The error 0x40000015 is a pop-up error message that occurs when you Power on your PC, you will face this error message after you log onto Windows 10. The error code 0x40000015 means some application is causing an unhandled runtime exception during the shutdown. Now the error is caused because somehow the Windows system files got damaged and this the runtime exception. The full error message is:
The exception unknown software exception (0x40000015) occurred in the application at location 0x004423ee.
Now there can be various causes which may have resulted in the corrupt system files such as incomplete installation, an incomplete uninstall, manually deleting program files without uninstalling, etc. Users can also face this error message if their PC is recovered from a virus or spyware attack or if you manually shutdown your PC using Power button (improper shutdown).
If you simply click OK you will be able to use your PC normally, but the error 0x40000015 indicates that there is something wrong with your PC and hence you should look into it before it further harms your PC. So without wasting any time let’s see how to actually Fix The exception unknown software exception (0x40000015) occurred in the application error with the help of below-listed troubleshooting guide.
Kho Qhov kev zam tsis paub software tshwj xeeb (0x40000015) tshwm sim hauv daim ntawv thov
Nco ntsoov tsim qhov taw tes rov qab tsuas yog thaum muaj qee yam yuam kev.
Txoj Kev 1: Khiav System Restore
1.Nias Windows Key + R thiab ntaus "sysdm.cpl” ces ntaus enter.
2.Select Kev Tiv Thaiv Zog tab thiab xaiv Qhov System Restore.
3.Click Next thiab xaiv qhov xav tau System Restore point.
4. Ua raws li cov lus qhia ntawm lub vijtsam kom ua tiav cov txheej txheem rov qab.
5.Tom qab reboot, koj tuaj yeem ua tau Fix The exception unknown software exception (0x40000015) error.
Method 2: Perform a Clean Boot
Sometimes 3rd party software can conflict with the application and can cause application error. In order to Txhim kho The exception unknown software exception (0x40000015) error, you need to perform a clean boot on your PC and diagnose the issue step by step.
Txoj Kev 3: Khiav CCleaner thiab Malwarebytes
1.Download thiab nruab CCleaner & Malwarebytes.
2.Khiav Malwarebytes thiab cia nws luam theej duab koj lub cev rau cov ntaub ntawv tsis zoo.
3.Yog tias malware pom nws yuav tshem tawm lawv.
4.Tam sim no khiav CCleaner thiab hauv ntu "Cleaner", nyob rau hauv Windows tab, peb xav kom kuaj xyuas cov kev xaiv hauv qab no kom huv:
5.Thaum koj tau kuaj xyuas cov ntsiab lus kom raug, tsuas yog nyem Khiav Cleaner, thiab cia CCleaner khiav nws txoj kev kawm.
6. Txhawm rau ntxuav koj lub kaw lus ntxiv xaiv qhov Registry tab thiab xyuas kom meej cov hauv qab no raug kuaj:
7.Xaiv Scan rau Qhov Teeb Meem thiab tso cai rau CCleaner luam theej duab, tom qab ntawd nyem Txhim kho cov teeb meem xaiv.
8.Thaum CCleaner nug "Koj puas xav tau kev hloov pauv hloov pauv rau lub npe?” xaiv Yes.
9.Thaum koj thaub qab tau ua tiav, xaiv Kho Txhua Qhov Teeb Meem Xaiv.
10.Restart koj lub PC kom txuag tau cov kev hloov pauv. Qhov no yuav Fix The exception unknown software exception (0x40000015) error tab sis yog tias nws tsis tau ces txuas ntxiv mus rau lwm txoj hauv kev.
Method 4: Make sure your Windows is up to date
1.Nias Windows Key + I ces xaiv Hloov Kho & Ruaj Ntseg.
2.Tom ntej no, rov nias Kos rau cov tshiab thiab nco ntsoov nruab ib qho kev hloov tshiab tseem tos.
3.After the updates are installed reboot your PC and see if you’re able to Fix The exception unknown software exception (0x40000015) error.
Method 5: Update your antivirus
Sometimes this issue can also occur if the antivirus is not up to date, so open your antivirus software and update it to the latest definition.
Txoj Kev 6: Khiav SFC thiab CHKDSK
1.Nias Windows Key + X ces nyem rau Hais kom sai (Admin).
2.Tam sim no ntaus cov hauv qab no hauv cmd thiab ntaus enter:
Sfc /scannow sfc /scannow /offbootdir=c: /offwindir=c:Windows
3.Tos rau cov txheej txheem saum toj no kom tiav thiab ib zaug ua tiav rov pib koj lub PC.
4.Tom ntej no, khiav CHKDSK ntawm no Txhim kho cov ntaub ntawv yuam kev nrog Check Disk Utility (CHKDSK).
5.Cia cov txheej txheem saum toj no ua tiav thiab rov pib dua koj lub PC kom txuag tau cov kev hloov pauv.
Pom zoo rau koj:
Qhov ntawd yog nws koj tau ua tiav Fix The exception unknown software exception (0x40000015) occurred in the application but if you still have any queries regarding this post then feel free to ask them in the comment’s section.