While connecting your broadband you may receive an Error 651 with a description that says “The modem (or other connecting devices) has reported an error“. If you’re not able to connect to the Internet then this means you won’t be able to access any websites. There are various reasons because which you might be facing Error 651 such as outdated or corrupted network adapter drivers, sys file is misplaced, IP chaw nyob conflict, corrupt registry or system files, etc.
Error 651 is a general network error that occurs when the system tries to establish an Internet connection using PPPOE protocol (Point to Point Protocol over Ethernet) but it fails to do so. So without wasting any time let’s see How to Fix The modem (or other connecting devices) has reported an error with the help of the below-listed troubleshooting guide.
Fix Error 651: The modem (or other connecting devices) has reported an error
Make sure to create a restore point just in case something goes wrong.
Method 1: Restart your Router/Modem
Most of the network issues can be easily resolved by simply restarting your Frontier router or modem. Turn off your modem/router then disconnect the power plug of your device and reconnect after a few minutes in case you are using a combined router and modem. For a separate router and modem, turn off both the devices. Now start by turning on the modem first. Now plug in your router and wait for it to boot up completely. Check if you can access the Internet now.
Also, ensure that all LEDs of the device(s) are working properly or you may have a hardware problem altogether.
Method 2: Reinstall Router or Modem Drivers
1.Nias Windows Key + R ces ntaus devmgmt.msc thiab ntaus Enter kom qhib Device Manager.
2. nthuav dav Phone/Modem Options then right-click on your modem and select Uninstall.
3.Select Yog to remove the drivers.
4.Restart your PC to save changes and when the system starts, Windows will automatically install the default modem drivers.
Method 3: Reset TCP/IP and Flush DNS
1.Right-click on Windows Button and select “Command Prompt (Admin)."
Txhim kho
2.Now type the following command and press enter after each one:
ipconfig /flushdns nbtstat –r netsh int ip reset reset c:resetlog.txt netsh winsock reset
3.Again open Admin Command Prompt and type the following and hit enter after each one:
ipconfig / tso tawm ipconfig / flushdns ipconfig / txuas ntxiv
4.Reboot to apply changes. Flushing DNS seems to Fix Error 651: The modem (or other connecting devices) has reported an error.
Txoj Kev 4: Khiav Cov Teeb Meem Network
1.Press Windows Key + I to open Settings then click on Hloov Kho & Ruaj Ntseg.
2.From the left-hand menu select Txheeb
3.Under Troubleshoot click on Kev Sib Txuas Is Taws Nem thiab ces nias Khiav tus lej teeb meem.
4.Follow further on-screen instructions to run the troubleshooter.
5.If the above didn’t fix the issue then from the Troubleshoot window, click on Network Adapter thiab ces nias rau Khiav tus lej teeb meem.
5.Reboot koj lub PC kom txuag tau cov kev hloov pauv.
Method 5: Disable Auto Tuning Feature
1.Open Elevated Command Prompt using any of the method listed here.
2. Ntaus cov lus txib hauv qab no rau hauv cmd thiab ntaus Enter:
netsh int tcp set heuristics disabled netsh int tcp set global autotuninglevel=disabled netsh int tcp set global rss=enabled3.Once the command finishes processing, restart your PC to save changes.
Method 6: Create a new dial-up connection
1.Press Windows Key + R then type the following and hit Enter:
control.exe /name Microsoft.NetworkAndSharingCenter
2.This will open the Network and Sharing Center, click on “Teeb tsa kev txuas tshiab lossis network".
3.Select “Txuas rau Is Taws Nem” in the wizard and click Tom ntej.
4.Click on “Teem txuas tshiab txuas qhov twg los xij” then select Broadband (PPPoE).
5.Type the username and password provided by your ISP thiab nias Txuas.
6.See if you’re able to Fix The modem (or other connecting devices) has reported an error.
Method 7: Re-register raspppoe.sys file
1.Presss Windows Key + X then select Hais kom sai (Admin).
2. Ntaus cov lus txib hauv qab no rau hauv cmd thiab ntaus Enter:
regsvr32 raspppoe.sys
3.Reboot koj lub PC kom txuag tau cov kev hloov pauv.
pom zoo:
Qhov ntawd yog nws koj tau ua tiav Fix Error 651: The modem (or other connecting devices) has reported an error but if you still have any questions regarding this post then feel free to ask them in the comment section.