Touchpad ili miš na Chromebooku ne rade? 13 popravka koje treba isprobati

This tutorial covers troubleshooting fixes for touchpad and mouse problems on Chromebook računala. Use your touchscreen or external mouse to try these fixes if your Chromebook’s trackpad or touchpad isn’t working.

1. Clean Your Touchpad

Your Chromebook’s cursor may freeze or flicker if there’s dirt, dust, or liquid on the touchpad. Wiping your touchpad with a clean, dry, and lint-free cloth might get it working correctly again.

If using an external mouse, ensure it’s on a flat, dirt-free, and smooth surface. Place and use the mouse on a mousepad if you have one.

External mice sometimes malfunction when their batteries get low or die. Check your mouse’s battery level and charge it if low. Replace the batteries if they no longer hold a charge or die prematurely.

2. Drumroll Your Fingers on the Touchpad

Gently tap your fingers on your Chromebook’s touchpad to create a drumroll effect. Doing that for at least 10 seconds could dislodge dirt or particles stuck around or underneath your touchpad.

3. Adjust Touchpad Speed

Is your Chromebook’s cursor too sensitive or sluggish when moving your finger on the trackpad? Adjust your cursor/pointer speed in the touchpad settings menu.

Idi na Postavke > Uređaj > Touchpad i pomaknite Touchpad speed or Brzina miša slider to your preference.

4. Enable Tap-to-Click

Tapping your Chromebook’s touchpad is equivalent to pressing the left button on a physical mouse. If your Chromebook doesn’t select items when you tap the touchpad, that’s likely because “Tap-to-click” is disabled.

Idi na Postavke > Uređaj > Touchpad i uključite Omogući dodirni za klik.

5. Change Touchpad Acceleration Settings

Touchpad acceleration enhances your Chromebook’s cursor movement and allows you to scroll pages quickly. Enabling touchpad acceleration can resolve cursor or mouse lag issues na vašem Chromebooku.

Otvorite Postavke aplikaciju, odaberite Uređaj on the sidebar, choose Touchpad, i uključite Enable touchpad acceleration.

6. Change Scrolling Type

In ChromeOS, “Reverse Scrolling” moves a page down when you swipe up your touchpad with two fingers and vice versa. Disable the feature to move pages in your scroll direction—i.e., pages move up when you scroll up and down when you scroll down.

Idi na Postavke > Uređaj > Touchpad i isključite Omogući obrnuto pomicanje to disable reverse scrolling.

7. Enable Tap Dragging

“Tap-dragging” allows you to move or select multiple items by double-tapping and dragging your finger on the touchpad. You can’t drag or move items using your touchpad if tap-dragging is disabled on your Chromebook.

Idi na Postavke > Uređaj > Touchpad i uključite Omogući povlačenje dodirom.

8. Press the Esc Key Repeatedly

Pritisnite tipku Esc tipka several times can also fix touchpad problems on your Chromebook. Tap your Chromebook’s Esc tipka repeatedly for 20-30 seconds and check if your touchpad or mouse now works.

9. Ponovno pokrenite Chromebook

Press and hold your Chromebook’s tipka za uključivanje i odaberite Zatvoriti on the power menu. Wait 2-3 minutes for your Chromebook to shut down and press the tipka za uključivanje da ga ponovno uključite.

10. Ažurirajte svoj Chromebook

Updating your Chromebook might resolve touchpad issues, especially if its operating system is several versions behind the latest version.

Connect your Chromebook to Wi-Fi or Ethernet, open the Postavke aplikaciju i odaberite O OS-u Chrome na bočnoj traci.

Wait while your Chromebook downloads the latest ChromeOS version and select Restart za instaliranje ažuriranja.

If you use a school or work Chromebook, you may need to contact your administrator to update its operating system.

11. Izvršite hard reset

Reset your Chromebook’s hardware if your touchpad still doesn’t work after trying the fixes above. A hardware reset (also called Embedded Controller reset or EC reset) restarts your Chromebook’s tastatura, touchpad, ports, battery, etc.

The hardware or EC reset process will vary depending on your Chromebook type or model. Note that performing resetting your hardware might delete some files in the “Downloads” folder. We recommend backing up files in that folder to Google Drive or a USB thumb drive.

Also, unplug devices and accessories (monitor, power cable, USB drive, mouse, etc.) from your Chromebook before resetting its hardware.

Reset a Chromebook Laptop’s Hardware

1. Turn off your Chromebook and wait 10-30 seconds for it to shut down.
2. Pritisnite i držite Tipka za osvježavanje i dotaknite tipka za uključivanje.

3. Otpustite tipku Tipka za osvježavanje when your Chromebook boots.

Reset a 2-in-1 Chromebook or ChromeOS Tablet

1. Turn off your Chromebook and wait 10-30 seconds for it to shut down.
2. Pritisnite volumen Gore i Vlast buttons for at least 10 seconds.
3. Release both buttons when your Chromebook starts up.

Reset Chromebooks with Removable Batteries

You can restart a Chromebook’s hardware by removing and reinserting its battery. If your Chromebook battery is detachable, turn it off, and remove the battery. Wait for 1-2 minutes, reconnect the battery, and turn your Chromebook back on.

Reset a Chromebit

To reset a ChromeOS-powered Chromebit, turn it off, remove its power adapter, and wait several seconds. Reconnect the power adapter, turn on the Chromebit, and check if the paired keyboard works correctly.

Use a Special Reset Button

Some Chromebooks from Lenovo, Samsung, Acer, and Asus have a reset button typically hidden in a hole in the bottom case. Turn off your Chromebook, remove its power adapter, and press a pin, paperclip, or SIM card ejector down the hole.

Hold the pin or paper clip and reconnect the power adapter. Turn on your Chromebook and remove the paper clip when the display comes on.

12. Use Guest Mode or Re-add Your Account

Your Chromebook’s touchpad might malfunction if there’s a problem with your account. Using your Chromebook in guest mode can help determine if your account has a problem with the touchpad.

If there’s more than one account on your Chromebook, delete and re-add the account that doesn’t work with your touchpad. Perform a factory reset if you use just one account on your Chromebook.

1. Reboot your Chromebook and select Pregledavajte kao gost in the bottom corner of the sign-in screen.

Bilješka: You won’t find the “Browse as Guest” option on your work or school Chromebook if your administrator disabled guest browsing. Contact your administrator to re-enable guest browsing on your Chromebook.

2. Odaberite vrijeme in the bottom-right corner of your screen and select Izlaz gost na programskoj traci.

If your touchpad works in guest mode, delete and re-add your account to your Chromebook.

3. Open the ChromeOS system tray and select se odjavili.

4. Odaberite ikona strelice next to the account name and select Uklonite račun.

5. odabrati Dodajte osobu on the sign-in page and follow the on-screen instructions to re-add the account.

13. Powerwash vaš Chromebook

Factory resetting or powerwashing your Chromebook wipes everything on your built-in storage. Backup your files to Google Drive or an external hard drive before performing a factory reset.

Bilješka: You might be unable to factory reset a work or school Chromebook. Contact your administrator to wipe your Chromebook and re-enroll it on your school or work network.

Powerwash Chromebook from the Settings Menu

Idi na Postavke > napredan > Poništi postavke I odaberite Reset tipku.

Powerwash Your Chromebook Using Keyboard Shortcut

1. Odaberite vrijeme in the bottom-right corner of your Chromebook’s screen.
2. Tap or select odjaviti se u sistemskoj traci.

3. Pritisnite i držite Ctrl + drugo + smjena + R keys to access the Chromebook reset page.

4. odabrati Restart nastaviti.

5. Na sljedećoj stranici odaberite power wash i nastaviti za pokretanje procesa Powerwash.

Get Professional or Technical Support

Obratite se proizvođaču Chromebooka if you still have trouble using your touchpad or external mouse.