If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Ki jan yo ranje Netflix Erè UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Router conflicts.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
Metòd 1: Depanaj debaz
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a SpeedTest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Improve the Wi-Fi fòs by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Wi-Fi otspo.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. Lanse Netflix and in the top right corner of the screen, click on Dekonekte.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Siyen nan.
3. Tape ou kalifikasyon and check if you face error code UI3010 again.
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Metòd 3: Rekòmanse routeur
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
Remak: Si w ap itilize yon aparèy konbo modèm kab/Wi-Fi routeur, swiv etap sa yo sèlman pou yon sèl aparèy.
1. jwenn nan Pouvwa bouton nan do routeur ou a.
2. Peze bouton an yon fwa pou fèmen li.
3. Koulye a, dekonekte ou Kab pouvwa routeur epi tann jiskaske pouvwa a konplètman vide nan kondansateur yo.
4. Lè sa a, rekonekte nan kab pouvwa epi chanje li apre yon minit.
5. Tann jiskaske koneksyon rezo a re-etabli ak eseye konekte ankò.
Metòd 4: Enfim VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Frape a Windows kle ak kalite Anviwònman VPN nan ba rechèch la. Klike sou louvri.
2. Disconnect the active VPN service and toggle off the VPN options.
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Metòd 5: Enfim Proxy
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Exit from Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Frape a Windows klekalite Proxy, epi klike sou louvri.
3. Here, toggle OFF the following settings.
- Detekte otomatikman anviwònman yo
- Use setup script
- Sèvi ak yon sèvè prokurasyon
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
NAN. Navige nan Netflix klè bonbon page in your web browser.
2. All the cookies will be cleared from the site and now you have to Siyen nan again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
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Metòd 7: Klè Navigatè Cache
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Frape a Windows klekalite Chrome, epi klike sou louvri.
2. Lè sa a, klike sou la icon twa pwen > Plis zouti > Klè done navigasyon ... jan sa montre anba a.
3. Tcheke opsyon sa yo.
- Bonbon ak lòt done sou sit la
- Cache imaj ak dosye
4. Koulye a, chwazi a Toutan opsyon pou Ranje tan.
5. Finalman, klike sou Done klè.
Option II: On Microsoft Edge
1. Lanse a microsoft Edge browser and click on the three-dotted icon.
Remak: You can directly navigate the page to delete browsing history in Edge by typing kwen: // anviwònman / clearBrowserData nan ba rechèch la.
2. Navige nan la Konfidansyalite, rechèch, ak sèvis opsyon.
3. Scroll down the right screen and click on Chwazi sa pou netwaye.
4. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on Klè kounye a.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. louvri nan Mozilla Firefox navigatè.
2. Klike sou la Menu icon nan kwen an tèt dwat nan ekran an.
3. Chwazi Anviwònman opsyon ki soti nan drop-down la.
4. Navige nan la Privacy & Sekirite Sosyal seksyon epi klike sou Klè Done nan Bonbon ak Done Sit la meni.
5 . Uncheck the Bonbon ak Done Sit la box and check Cached Web Content bwat.
6. Finalman, klike sou la Klè button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. Lanse Chrome ak kalite chrome: // ekstansyon in URL Bar. Frape Antre kle pou jwenn lis tout ekstansyon ki enstale yo.
2. Chanje Off nan aktive pou ekstansyon (eg Gramè pou Chrome) enfim li.
3. Rafrechi navigatè w la epi wè si erè a montre ankò oswa ou pa.
4. Repete sa ki anwo a etap pou enfim ekstansyon yo youn pa youn pou tcheke si erè a fiks oswa ou pa.
Option II: Disable Edge Extensions
1. Lanse navigatè Edge epi klike sou la icon twa pwen.
Remak: To skip the long steps to reach the extensions page, type kwen: // ekstansyon / nan ba rechèch la epi frape Antre nan.
2. Klike sou Ekstansyon.
3. Select any extension and click on Jere ekstansyon yo.
4. Baskile the extension and check if you face the error again.
5. Menm jan an tou, enfim all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the icon twa pwen. Chwazi a Remove from Microsoft Edge opsyon.
7. Konfime èd memwa a pa klike sou Retire.
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Option III: Disable Firefox Extensions
1. Lanse Firefox epi klike sou la Menu icon.
2. Chwazi nan Add-ons ak tèm opsyon.
3. Klike sou Ekstansyon ak etenn the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the icon twa pwen corresponding to it and select the Retire opsyon.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Pa swiv settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. louvri Chrome epi klike sou la icon twa pwen.
2. Klike sou Anviwònman.
3. Klike sou Sekirite ak Privacy.
4. Chwazi nan Bonbon ak lòt done sou sit la.
5. Nan Anviwònman jeneral window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
NAN. Navige nan Anviwònman in Edge by clicking on the icon twa pwen.
2. Navige nan la Konfidansyalite, rechèch, ak sèvis.
3. Scroll down the right screen and in the sou enfòmasyon prive menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1. Lanse Firefox epi klike sou la Menu jan yo montre sa.
2. In the drop-down menu, select the Anviwònman opsyon.
3. Klike sou la Privacy & Sekirite Sosyal tab, and scroll down to click on the Toujou bouton radyo.
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Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
Remak: isit la google Chrome se pran kòm yon egzanp.
1. Frape a Windows klekalite aplikasyon ak karakteristik, epi klike sou louvri.
2. Rechèch pou Chrome in Chèche lis sa a jaden.
3. Lè sa a, chwazi Chrome epi klike sou la Enstriksyon bouton yo montre make.
4. Ankò, klike sou Enstriksyon pou konfime.
5. Koulye a, peze a Windows klekalite % localappdata%, epi klike sou louvri pou yo ale nan AppData lokal folder.
6. louvri nan google katab pa double-klike sou li.
7. Dwa-klike sou la Chrome Katab epi chwazi a Efase opsyon jan yo montre anba a.
8. Ankò, frape a Windows klekalite % appdata%, epi klike sou louvri pou yo ale nan AppData itinérance folder.
9. Ankò, ale nan la google Katab ak efase nan Chrome katab jan yo montre nan etap 6-7.
10. Finalman, rekòmanse PC ou.
11. Apre sa, telechaje a dènye vèsyon of google Chrome jan yo montre sa.
12. Kouri nan fichye konfigirasyon epi swiv enstriksyon ki sou ekran yo enstale Chrome.
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Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
Remak: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Anviwònman> Sistèm> About. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. Peze epi kenbe Windows + I kle ansanm pou ouvri Anviwònman Windows.
2. Klike sou Rezo & Entènèt.
3. Klike sou la Ki dènye nouvèl tab epi klike sou Reyajiste rezo a.
4. Konfime èd memwa a pa klike sou Reyajiste kounye a.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
Rekòmande:
Nou espere ke gid sa a te itil epi ou ta ka repare Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.