If you’re using Firefox or Google Chrome, then you may have face the error message “ffmpeg.exe has stopped working.” The problem occurs when the user tries to access the webpages with a lot of media content. Now FFmpeg is a free software project that produces libraries and programs for handling multimedia data. Few users also complain of high CPU and memory usage by ffmpeg.exe, but once the process is stopped, the issue is fixed.
Now performing clean boot or a simple restart doesn’t seem to fix the issue for users, and whenever you open the website with a lot of media, then the same error message will pop up again. So without wasting any time let’s see how to actually Fix ffmpeg.exe has stopped working error with the help of below-listed troubleshooting guide.
Fix ffmpeg.exe has stopped working error
Pastikan untuk membuat titik pemulihan, kalau-kalau terjadi kesalahan.
Method 1: Remove ffmpeg.exe from your PC
1. Mengetik ffmpeg in Windows Search then right-click on it and select the buka lokasi file.
2. You will find the ffmpg.exe file, but the problem is you won’t be able to delete it, so instead move the file by dragging it somewhere else.
3. Reboot PC Anda untuk menyimpan perubahan.
Method 2: Run SFC and DISM Tool
1. Buka command Prompt. Pengguna dapat melakukan langkah ini dengan mencari 'cmd’ and then press Enter.
2. Sekarang ketik yang berikut di cmd dan tekan enter:
Sfc /scannow sfc /scannow /offbootdir=c: /offwindir=c:windows (Jika di atas gagal, coba yang ini)
3. Tunggu proses di atas selesai dan setelah selesai, restart PC Anda.
4. Buka lagi cmd dan ketik perintah berikut dan tekan enter setelah masing-masing perintah:
Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth
5. Biarkan perintah DISM berjalan dan tunggu sampai selesai.
6. Jika perintah di atas tidak berhasil, coba yang di bawah ini:
Disme /Gambar:C:offline /Cleanup-Image /RestoreHealth /Sumber:c:testmountwindows Disme /Online /Cleanup-Image /RestoreHealth /Sumber:c:testmountwindows /LimitAccess
Catatan: Ganti C:RepairSourceWindows dengan sumber perbaikan Anda (Instalasi Windows atau Disk Pemulihan).
7. Nyalakan ulang PC Anda untuk menyimpan perubahan dan lihat apakah Anda bisa Fix ffmpeg.exe has stopped working error.
Method 3: Reset Firefox
1. Open Mozilla Firefox then click on the tiga baris di sudut kanan atas.
2. Kemudian klik Bantuan Dan pilihlah Informasi pemecahan masalah.
3. First, try Safe mode and for that click on Restart with Add-ons disabled.
4. See if the issue is resolved, if not then click Segarkan Firefox dibawah "Berikan Firefox penyetelan".
5. Reboot PC Anda untuk menyimpan perubahan.
Method 4: Re-install Firefox
1. Tekan Tombol Windows + R lalu ketik appwiz.cpl dan tekan Enter.
2. Find Mozilla Firefox in the list and click on Uninstall.
3. Confirm the uninstallation of Firefox and then reboot your PC after the process is complete.
4. Open another browser, then copy and paste this link.
5. klik Unduh Sekarang to download the latest version of Firefox.
6. Klik dua kali pada FirefoxInstaller.exe to run the setup.
7. Follow the on-screen instruction to complete the setup.
8. Reboot your PC.
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