If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Cara Memperbaiki Kesalahan Netflix UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Konflik router.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
Metode 1: Pemecahan Masalah Dasar
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a SpeedTest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Tingkatkan Kekuatan Wi-Fi by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Wi-Fi Hotspot.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. Meluncurkan Netflix and in the top right corner of the screen, click on Keluar.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Masuk.
3. Ketik Surat kepercayaan and check if you face error code UI3010 again.
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Metode 3: Mulai ulang Router
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
Catatan: If you are using a cable modem/ Wi-Fi router combo device, follow the steps only for a single device.
1. Temukan tombol power di bagian belakang router Anda.
2. Tekan tombol sekali untuk matikan.
3. Sekarang, memutuskan Tujuan Router power cable dan tunggu hingga daya terkuras seluruhnya dari kapasitor.
4. Kemudian, menyambung kembali itu kabel listrik dan nyalakan setelah satu menit.
5. Tunggu hingga koneksi jaringan tersambung kembali dan coba masuk lagi.
Metode 4: Nonaktifkan VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Tekan Tombol Windows dan jenis Pengaturan VPN di bilah pencarian. Klik Open.
2. Disconnect the active VPN layanan dan matikan Opsi VPN.
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Metode 5: Nonaktifkan Proksi
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Keluar dari Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Tekan Tombol Windows, Jenis wakil, dan klik Open.
3. Here, toggle OFF the following settings.
- Secara otomatis mendeteksi pengaturan
- Gunakan skrip penyiapan
- Gunakan server proxy
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1. Navigasi ke Netflix menghapus cookie halaman di browser web Anda.
2. All the cookies will be cleared from the site and now you have to Masuk again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
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Metode 7: Hapus Cache Peramban
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Tekan Tombol Windows, Jenis Chrome, dan klik Open.
2. Kemudian, klik pada ikon tiga titik > Alat lainnya > Menghapus data pencarian… seperti yang diilustrasikan di bawah ini.
3. Periksa opsi berikut.
- Cookie dan data situs lainnya
- Cache gambar dan file
4. Sekarang, pilih Sepanjang waktu pilihan untuk Rentang waktu.
5. Terakhir, klik Clear data.
Option II: On Microsoft Edge
1. Luncurkan Microsoft Tepi browser dan klik pada three-dotted icon.
Catatan: You can directly navigate the page to delete browsing history in Edge by typing tepi: // pengaturan / clearBrowserData di bilah pencarian.
2. Arahkan ke Privasi, pencarian, dan layanan .
3. Scroll down the right screen and click on Pilih apa yang ingin dihapus.
4. Di jendela berikutnya, pilih kotak sesuai dengan preferensi Anda Browsing history, Cookies and other site data, Cached images and files, etc, and click on Bersihkan sekarang.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. Buka Mozilla Firefox Browser.
2. Klik pada menu ikon di sudut kanan atas layar.
3. Memilih Settings pilihan dari drop-down.
4. Arahkan ke Privasi & Keamanan bagian dan klik Hapus data dalam Cookie dan Data Situs menu.
5 . Uncheck the Cookie dan Data Situs box and check Konten Web Tembolok kotak.
6. Terakhir, klik Hapus button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. Meluncurkan Chrome dan jenis chrome: // extensions in Bilah URL. Memukul Masukkan kunci untuk mendapatkan daftar semua ekstensi yang dipasang.
2. Beralih Off itu toggle untuk perpanjangan (misalnya Grammarly untuk Chrome) untuk menonaktifkannya.
3. Segarkan peramban Anda dan lihat apakah kesalahan tersebut muncul lagi atau tidak.
4. Ulangi langkah di atas tangga untuk menonaktifkan ekstensi satu per satu untuk memeriksa apakah kesalahan telah diperbaiki atau belum.
Option II: Disable Edge Extensions
1. Meluncurkan Browser tepi dan klik pada ikon tiga titik.
Catatan: To skip the long steps to reach the extensions page, type tepi://ekstensi/ di bilah pencarian dan tekan Enter.
2. Klik Ekstensi.
3. Select any extension and click on Kelola ekstensi.
4. Matikan the extension and check if you face the error again.
5. Demikian pula, menonaktifkan all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the ikon tiga titik. Pilih Remove from Microsoft Edge .
7. Konfirmasikan permintaan dengan mengklik Remove.
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Option III: Disable Firefox Extensions
1. Meluncurkan Firefox dan klik pada menu icon.
2. Pilih Pengaya dan tema .
3. Klik Ekstensi dan matikan the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the ikon tiga titik corresponding to it and select the Remove .
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Do Not Track settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. Buka Chrome dan klik pada ikon tiga titik.
2. Klik Settings.
3. Klik Keamanan dan Privasi.
4. Pilih Cookie dan data situs lainnya.
5. Dalam Pengaturan Umum window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1. Navigasi ke Settings in Edge by clicking on the ikon tiga titik.
2. Arahkan ke Privasi, pencarian, dan layanan.
3. Scroll down the right screen and in the Privasi menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1. Meluncurkan Firefox dan klik pada menu seperti yang ditunjukkan.
2. In the drop-down menu, select the Settings .
3. Klik pada Privasi & Keamanan tab, and scroll down to click on the Selalu tombol radio.
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Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
Catatan: Sini Google Chrome diambil sebagai contoh.
1. Tekan Tombol Windows, Jenis aplikasi dan fitur, dan klik Open.
2. Telusuri Chrome in Cari daftar ini lapangan.
3. Kemudian, pilih Chrome dan klik pada Uninstall tombol yang ditampilkan disorot.
4. Sekali lagi, klik Uninstall untuk mengkonfirmasi.
5. Sekarang, tekan Tombol Windows, Jenis % localappdata%, dan klik Open untuk pergi ke AppData Lokal folder.
6. Buka Google folder dengan mengklik dua kali di atasnya.
7. Klik kanan pada file Chrome folder dan pilih Delete pilihan seperti yang digambarkan di bawah ini.
8. Sekali lagi, tekan Tombol Windows, Jenis % AppData%, dan klik Open untuk pergi ke Jelajah AppData folder.
9. Sekali lagi, buka Google folder dan hapus itu Chrome folder seperti yang ditunjukkan pada langkah 6 – 7.
10. Akhirnya, Restart PC Anda.
11. Selanjutnya, unduh versi terbaru of Google Chrome seperti yang ditunjukkan.
12. Jalankan berkas pengaturan dan ikuti petunjuk di layar untuk memasang Chrome.
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Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
Catatan: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Pengaturan> Sistem> Tentang. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. Tekan dan tahan Tombol Windows + I bersama untuk membuka Windows Settings.
2. Klik Network & Internet.
3. Klik pada Status tab dan klik Reset jaringan.
4. Konfirmasikan permintaan dengan mengklik Setel ulang sekarang.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
Rekomendasi:
Kami harap panduan ini bermanfaat dan Anda dapat memperbaikinya Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.