Netflix is a popular video streaming app where you can watch TV shows, movies, documentaries, and web series. This subscription-based streaming service can be downloaded on Android, iOS, and Windows. Virgin Media is one of the famous service providers in the UK. Recently, many Virgin media users have complained Netflix not working on Virgin Media. If Netflix is not working on Virgin, you have to check whether the network connection is working well or not. Netflix not connecting to Virgin Media issue can be fixed by troubleshooting a few browser glitches. In addition, there are so many related fixes discussed in this guide to resolve Netflix is not connecting to Virgin Media problem on your device.
How to Fix Netflix Not Working on Virgin Media
Here are some reasons that cause Netflix is not working on Virgin. Analyze them deeply so that you can troubleshoot the problem so easily.
- Pirsgirêkên girêdana torê
- Poor network signal
- Internet interference
- Mîhengên torê yên çewt
- Bad network cable
- Pêvekên gerokê yên hevgirtî
- ISP services are limited
- VPN/Proxy server interference
In this section, we have compiled a list of troubleshooting methods that will help you fix Netflix is not working on Virgin. Follow them in the same order to attain the best results in Windows 10 PC.
Rêbaz 1: Gavên Çareserkirina Pirsgirêkên Bingehîn
Some of the basic methods to solve the said problem are given below;
1A. PC-ê ji nû ve bidin destpêkirin
First and foremost, you can troubleshoot Netflix is not connecting to Virgin Media by restarting your computer. This will resolve all the temporary glitches associated with the browser and application.
1B. Refresh Page
As suggested by Netflix, reloading Netflix pages will resolve the browser conflicts and Netflix not connecting to Virgin Media ISSUE as well. Also, check if there are any server issues and if you use the latest version of Netflix.
1C. Connect to Different Network
If you have connected to a public network, your administrator might have disabled a few sites and applications. In this case, connect to a different network if possible and check if you have fixed the issue.
1D. Increase Signal Strength
You can increase the Wi-Fi signal strength by moving yourself toward the router and removing the obstacles (wireless phones, microwaves, etc) that interfere with the network.
1E. Switch to Another Browser
If there are browser-related issues in your Windows 10 PC, you could resolve the same by simply switching to other browsers. By doing so, you can identify whether the problem is associated with the app or the browser.
1F. Switch to Wired Connection
If you are using a Wi-Fi signal, connect your Windows PC and router using an Ethernet cable. Then, play Netflix and check if the problem persists.
1G. Windows-ê nûve bikin
Also, if there are any bugs in your PC, they can only be fixed after a Windows update. Microsoft releases regular updates to fix all these bugs thereby fixing Netflix not working on Virgin Media issue.
Hence, ensure if you have updated your Windows Operating System and if there are any updates pending in action, use our guide How to Download and Install Windows 10 Latest Update
After updating your Windows Operating System, check whether you can access Netflix without any issues.
1H. Update WLAN Driver
Device drivers establish a connection link between the hardware and the Operating System of your computer. Also, faulty or corrupt drivers lead to the discussed issue. Many users have reported that updating WLAN drivers have helped them fix the problem. You are advised to update WLAN drivers to improve the reliability of your network adapters, fix compatibility issues, and resolve the discussed issue. Follow our guide on How to Update Network Adapter Drivers on Windows 10 to do so.
1I. Reinstall WLAN Driver
Incompatible drivers must be reinstalled to fix the discussed Microsoft problem. You are advised to reinstall device drivers only if you cannot attain any fix by updating them. Steps to reinstall drivers are very easy and you can do so by using a third-party application or manually. Follow our guide How to Uninstall and Reinstall Drivers on Windows 10 to reinstall drivers in your Windows 10 computer.
Piştî ku ajokarên torê ji nû ve saz kirin, kontrol bikin ka we pirsgirêka nîqaşkirî rast kiriye.
Her weha bixwîne: Navnîşana IP-ya Servera rastkirinê li ser Windows 10 nayê dîtin
1J. Roll Back WLAN Drivers
When you roll back your drivers, all the current versions of the hardware device will be uninstalled and previously installed drivers will be installed on your PC. This feature will be very helpful when any new driver update does not work well with your computer. Follow the steps as instructed in our guide How to Rollback Drivers on Windows 10 to fix the problem.
After your Windows 10 computer has installed the previous version of drivers, check if you have fixed Netflix not working on Virgin Media issue or not.
1K Antîvîrûs bi demkî neçalak bike (Eger Pêkane)
Your antivirus program may mistakenly prevent any new latest updates from being installed on your PC. Many compatibility issues are identified by several Windows users that are difficult to tolerate and rectify. Antivirus software like Norton û avast may prevent any latest Netflix updates that fix the issue and you are advised to disable any inbuilt or third-party antivirus software temporarily to resolve the same. Read our guide on How to Disable Antivirus Temporarily on Windows 10 and follow the instructions to disable your Antivirus program temporarily on your PC.
Piştî ku pirsgirêkê li ser Windows 10 PC-ya xwe rast bikin, pê ewle bine ku hûn bernameya antivirus ji nû ve çalak bikin ji ber ku pergalek bêyî pakêtek ewlehiyê her gav xeternak e.
1L. Disable Windows Firewall (Not Recommended)
Sometimes, Windows Defender Firewall in your computer might prevent Netflix access, for some security reasons. If in case, the apps have been blocked by Windows Defender Firewall, you have to enable it or disable the Firewall securities temporarily from your computer. If you do not know how to disable Windows Defender Firewall, our guide on How to Disable Windows 10 Firewall will help you do so. You can also allow the app by following our guide Allow or Block Apps through the Windows Firewall
Rêbaz 2: Cache DNS bişon
To fix Netflix is not working on Virgin on your website, you can flush the DNS or Domain Name System cache of the Wi-Fi network. With reference to the answer to the question of how to fix Netflix is not connecting to Virgin Media, it is necessary to have an uninterrupted Internet Connection. You can implement the steps provided in the link given here to flush the DNS cache of your Network connection on your PC.
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Rêbaz 3: Pirsgirêkên Têkiliya Torê çareser bikin
The next method to fix Netflix not working on Virgin Media issue is to fix network connectivity problems in your PC. The glitch in the Internet Connection can be fixed by resetting the Wi-Fi Router. Read our guide to troubleshoot network connectivity problems on Windows 10.
Method 4: Verify Netflix Server Status
Pêdivî ye ku hûn kontrol bikin Netflix server status to ensure there are no technical reasons from the server itself. There have been times when the servers of the application are down which results in various unexpected errors on the Netflix users’ screens. So, check for the servers and if they are working fine, move on to the next method given below.
Method 5: Switch to VPN servers or Change Location
If you notice Netflix is not working on Virgin issue pops up after switching to a new location, you must check if your location is geographically restricted or not. Make a note that Netflix may be limited to certain areas and locations. To fix these location problems, you can try using a VPN (Virtual Private Network).
Using a VPN network will hide your geographic details and enables you to send and receive data packets across public networks. Thus, you may use your network bênav while hiding your network identity. If you are confused about how to select an apt VPN network, have a look at our guide, What is a VPN and how it works?
Method 6: Force Stop & Relaunch Netflix
Netflix is not working on Virgin can be extremely annoying when you want to watch your favorite show eagerly. In such a situation, you can try to force stopping the application and then relaunch it to settle the error. For browser users, you can simply try closing the tab on which you are viewing Netflix and then run it again on a new tab in the browser.
Her weha bixwîne: Li ser Netflix Çewtiya Neçaverêkirî rast bikin
Method 7: Re-login to Netflix Again
Signing out of the Netflix account will clear any problems in your account and credentials. Wait for some time, log in to your account again as instructed.
1. In the top right corner of the Netflix screen, bitikîne Guhê xwe nedene wekî ku tê xuyang kirin.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Then, click on Têketin wekî ku tê xuyang kirin.
3. Type your credentials and check if you face Netflix not working on Virgin Media issue again.
Rêbaz 8: Geroka Taybet bikar bînin
The Incognito Mode in Chrome browser is primarily meant for secure and private browsing. It is made for people who do not want their search history or recent pages saved on their device. Due to its privacy policy, this mode does not allow users to record their screens or take screenshots. Using Netflix in incognito mode has helped many users to fix Netflix not connecting to Virgin Media issue. Check our guide to enable Incognito mode in Chrome.
Now, check if you face the problem again.
Method 9: Clear Web Browser Cache
The cached data on your web browser can hinder the usage of Netflix on the app. You can follow the instructions on the link given to clear the cache on the web browser to fix the issue.
Rêbaz 10: Berfirehkirina Gerokê neçalak bike
If you have numerous web extensions like Ad-blockers on the browser, you may face Netflix not working on Virgin Media issue. You can try disabling them on the browser to fix the error.
1. Lêxin Windows key, lêgerîn li Google Chrome app, and hit the Derbasbûn qûfle.
2. Li ser binêrin sê nuqteyên vertical at the top-right corner. Click on the Amûrên din vebijarkî û bikirtînin niçikan option in the adjacent menu.
3. Veguheztin ji the web extensions to disable them.
Her weha bixwîne: How to Perform Chrome Openload Fix
Method 11: Restart Essential Windows Services
Some essential Windows services like Windows Update and Background Intelligent Transfer services must be enabled on your computer to avoid Netflix is not working on Virgin issue. The Background Intelligent Transfer services use available bandwidth to install any latest updates so that your computer installs any update only if there is no other installation in progress. If these services are disabled in your system, you are more likely to face the discussed error. Hence, restart essential Windows services as instructed below.
1. Awa Services di pêşeka lêgerînê de û li ser bikirtînin Wekî birêvebirin.
2. Niha, li jêr bigerin û du caran bikirtînin Piştgiriya Transfer Service Intelligent.
3. Now, select the Startup type to Automatic, as depicted.
Not: Ger ku Rewşa xizmetê is Rawestandin, paşê bitikîne Destpêkirin pişkov. Ger Rewşa xizmetê is bi bez, kılik LI SER Rawestan û dîsa dest pê bikin.
4. Kılik lı ser Bikaranîn û OK da ku guhastinan hilîne.
5. Van gavan ji bo karûbarên din ên Windows-ê yên mîna dubare bikin Krîptografîk, MSI Installer, û Xizmetên Rojanekirina Windows.
Method 12: Clear Netflix Cookies
Clearing the cache and cookies of Netflix can fix Netflix not working on Virgin Media and issues in Netflix stored data. Follow the steps listed below to do so.
1. Navîgasyon Netflix clear cookies page. After going to the page, all the cookies will be cleared from the site.
2. Naha, pê bikirtînin Têketin û bi pêbaweriyên xwe têkevin.
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Method 13: Update Netflix App
Sometimes, Netflix is not connecting to Virgin Media issue on Netflix can also occur due to the outdated version of the app. Netflix releases updates for the app from time to time and it is necessary for users to keep up with the app updates to avoid errors. Usually, users get to know about the available updates regularly but in case you have missed one, it is time that you check for an update and manually install it. Windows users can easily attempt this method by checking for the latest version with the help of the Microsoft Store. Follow the given steps to update Netflix app.
1. Pressap bikin Kilîta Windows, cureyê Store microsoft, paşê bitikîne Vekirî.
2. Kılik lı ser Pirtûkxane.
3. Kılik lı ser Nûvekirinan bistînin li goşeyê rastê jorîn.
Your updates will automatically start and once they are complete, try to run Netflix app on your PC to check if Netflix not connecting to Virgin Media issue is fixed.
Rêbaz 14: Vegerandina Nûvekirinên Dawî yên Windows
Even if you have updated your Windows 10 to the latest version. Sometimes bugs and errors in the latest Windows version cause Netflix app errors. To resolve this issue you can try to roll back your latest Windows app. This will install the previous Windows 10 version on your computer. Follow the steps below to do so:
1. Destpêkirin Windows Mîhengên.
2. Kılik lı ser Nûvekirin & Ewlekarî çêkirin.
3. Ji panela milê çepê, ber bi Rawesta qerta xûrekê.
4. Cih Vegere guhertoya berê ya Windows 10 û bitikîne Dest pê bikin.
5. Li bendê bin ku pêvajo biqede û komputera xwe ji nû ve bidin destpêkirin.
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Rêbaz 15: Serlêdana Netflix ji nû ve saz bikin
If updating Netflix did not help in resolving Netflix not working on Virgin Media issue then resetting Netflix app can fix the issue. Netflix, like other apps, contains cache that has temporary files. These temporary cache files can become corrupt over time and eventually result in Netflix is not working on Virgin issue. Therefore, to make sure this is not the case, reset the Netflix app using the steps that are given below:
1. Pressap bikin Bişkojkên Windows + I together to open the Settings.
2. Kılik lı ser Apps çêkirin.
3. Di Sepan & taybetmendî window locate and click on the Netflix app.
4. Piştre, li ser bitikîne Vebijêrkên pêşketî.
5. Scroll down and click on reset bike.
6. Wait for the process to finish and restart your computer.
Method 16: Reinstall Netflix App
If none of the previous methods works, and the issues in Netflix stored data have still not been resolved. You can try to uninstall and reinstall the Netflix app.
1. Lêxin Kilîta Windows, cureyê Netflix di barika Lêgerîna Windows-ê de.
2. Ji panela milê rastê, cîh bikin û pê bikirtînin Rakirin.
3. Confirm the prompt by clicking on Rakirin pişkov.
4. Wait for the uninstallation process to finish.
5. Once the uninstallation process has finished, launch the Store microsoft app.
6. Di Store Microsoft-ê de, lêgerîn Netflix.
7. Li ser binêrin Stendin bişkojka ku sepana Netflix li ser cîhaza xwe saz bike.
Ji bo sazkirinê bi dawî bike.
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Rêbaz 17: Geroka Webê ji nû ve saz bikin
If none of the above steps fix the said Netflix not working on Virgin Media. Then you can reinstall your web browser to solve the problem.
1. Bişkojka Kilîta Windows, cureyê Control Panel û bitikîne Vekirî.
2. Danîn Dîtin ji hêla: Kategorî, paşê bitikîne Rakirina bernameyek binê Programs menu wek ku tê nîşandan.
3. Neqandin Mozilla Firefox ji lîsteyê û li ser bitikîne Rakirin wekî ku tê xuyang kirin.
4. Kılik lı ser Erê on Kontrola hesabê bikarhêner derhal.
5. Kılik lı ser Next> button in Mozilla Firefox Rakir wizard.
6. Kılik lı ser Rakirin.
7. klîk Qedandin ku pencereyê bigire.
8. Rojnamevanî Kilîta Windows, cureyê % localappdata% û bitikîne Vekirî biçin AppData Herêmî pêçek.
9. Rast-klîk bike on Mozilla folder and select delete.
10. Pressap bikin Kilîta Windows again, type % appdata% û bitikîne Vekirî biçin AppData Roaming pêçek.
11. Repeat 9 Step ji bo jêbirin Mozilla pêçek.
12. Finally, restart your PC.
13. Download Mozilla Firefox from the malpera fermî.
14. Rûne Firefox Installer ji downloads folder and install the browser on your computer.
Baştir e:
Em hêvî dikin ku rêber kêrhatî bû û we karîbû rast bikin Netflix not working on Virgin Media on your Windows 10 device. Keep visiting our page for more cool tips & tricks and leave your comments below. Let us know what you want to learn about next.