If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
ວິທີການແກ້ໄຂຄວາມຜິດພາດ Netflix UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Router conflicts.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
ວິທີທີ 1: ການແກ້ໄຂບັນຫາພື້ນຖານ
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a Speedtest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Improve the ຄວາມແຮງ Wi-Fi by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a ຈຸດສຸມ Wi-Fi.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1 ເປີດຕົວ Netflix and in the top right corner of the screen, click on ອອກຈາກລະບົບ.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on ຂຽນເຂົ້າໃນ.
3. ພິມຂອງທ່ານ ສິດທິພິເສດ and check if you face error code UI3010 again.
ຍັງອ່ານ: ວິທີການປ່ຽນຄຸນນະພາບວິດີໂອ Netflix ໃນຄອມພິວເຕີຂອງທ່ານ
ວິທີທີ່ 3: Restart Router
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
ຫມາຍເຫດ: ຖ້າຫາກວ່າທ່ານກໍາລັງໃຊ້ໂມເດັມສາຍ / ອຸປະກອນລວມ router Wi-Fi, ປະຕິບັດຕາມຂັ້ນຕອນພຽງແຕ່ສໍາລັບອຸປະກອນດຽວ.
1. ຊອກຫາ ປຸ່ມພະລັງງານ ຢູ່ດ້ານຫຼັງຂອງ router ຂອງທ່ານ.
2. ກົດປຸ່ມຫນຶ່ງຄັ້ງເພື່ອ ປິດມັນ.
3. ດຽວນີ້, ປິດການເຊື່ອມຕໍ່ ຂອງທ່ານ ສາຍໄຟ Router ແລະລໍຖ້າຈົນກ່ວາພະລັງງານໄດ້ຖືກ drained ທັງຫມົດຈາກ capacitors.
4. ຈາກນັ້ນ, ເຊື່ອມຕໍ່ຄືນໃຫມ່ ໄດ້ ສາຍໄຟຟ້າ ແລະເປີດມັນຫຼັງຈາກນາທີ.
5. ລໍຖ້າຈົນກ່ວາການເຊື່ອມຕໍ່ເຄືອຂ່າຍໄດ້ຖືກສ້າງຕັ້ງຂຶ້ນໃຫມ່ແລະ ລອງເຂົ້າສູ່ລະບົບອີກຄັ້ງ.
ວິທີ 4: ປິດໃຊ້ງານ VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. ຕີໄດ້ ປຸ່ມ Windows ແລະປະເພດ ການຕັ້ງຄ່າ VPN ໃນແຖບຄົ້ນຫາ. ໃຫ້ຄລິກໃສ່ ເປີດ.
2. Disconnect the active VPN service and toggle off the VPN options.
ຍັງອ່ານ: How to Use Netflix Party to Watch Movies with Friends
ວິທີທີ 5: ປິດໃຊ້ງານພຣັອກຊີ
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Exit from Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. ຕີໄດ້ ປຸ່ມ Windows, ປະເພດ proxy, ແລະໃຫ້ຄລິກໃສ່ ເປີດ.
3. Here, toggle OFF the following settings.
- ກວດສອບການຕັ້ງຄ່າໂດຍອັດຕະໂນມັດ
- Use setup script
- ໃຊ້ເຄື່ອງແມ່ຂ່າຍຕົວແທນ
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1 ທ່ອງໄປຫາ Netflix ລຶບ cookies ຫນ້າໃນຕົວທ່ອງເວັບຂອງທ່ານ.
2. All the cookies will be cleared from the site and now you have to ຂຽນເຂົ້າໃນ again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
ຍັງອ່ານ: ວິທີການສົ່ງອອກລະຫັດຜ່ານທີ່ບັນທຶກໄວ້ຈາກ Google Chrome
ວິທີທີ່ 7: Clear Browser Cache
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. ຕີໄດ້ ປຸ່ມ Windows, ປະເພດ Chrome, ແລະກົດເຂົ້າ ເປີດ.
2. ຫຼັງຈາກນັ້ນ, ໃຫ້ຄລິກໃສ່ ໄອຄອນສາມຈຸດ > ເຄື່ອງມືເພີ່ມເຕີມ > ລຶບຂໍ້ມູນການທ່ອງເວັບ ... ດັ່ງທີ່ສະແດງຢູ່ລຸ່ມນີ້.
3. ກວດເບິ່ງຕົວເລືອກຕໍ່ໄປນີ້.
- ຄຸກກີ້ແລະຂໍ້ມູນໃນເວັບໄຊອື່ນໆ
- ຮູບພາບທີ່ເກັບໄວ້ໃນແຟ້ມແລະໄຟລ໌ຕ່າງໆ
4. ໃນປັດຈຸບັນ, ເລືອກເອົາ ຕະຫລອດເວລາ ທາງເລືອກສໍາລັບການ ຊ່ວງເວລາ.
5. ສຸດທ້າຍ, ໃຫ້ຄລິກໃສ່ ຂໍ້ມູນທີ່ຈະແຈ້ງ.
Option II: On Microsoft Edge
1. ເປີດຕົວ Microsoft ແຂນ browser and click on the three-dotted icon.
ຫມາຍເຫດ: You can directly navigate the page to delete browsing history in Edge by typing ຂອບ: // settings / clearBrowserData ໃນແຖບຄົ້ນຫາ.
2. ທ່ອງໄປຫາ ຄວາມເປັນສ່ວນຕົວ, ການຄົ້ນຫາແລະການບໍລິການ ທາງເລືອກ.
3. Scroll down the right screen and click on ເລືອກສິ່ງທີ່ຈະລຶບລ້າງ.
4. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on ລ້າງແລ້ວ.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. ເປີດ Mozilla Firefox browser
2 ໃຫ້ຄລິກໃສ່ ເມນູ ໄອຄອນຢູ່ມຸມຂວາເທິງຂອງໜ້າຈໍ.
3 ເລືອກເອົາ ການຕັ້ງຄ່າ ທາງເລືອກຈາກການເລື່ອນລົງ.
4. ທ່ອງໄປຫາ ຄວາມເປັນສ່ວນຕົວ & ຄວາມປອດໄພ ແລະກົດເຂົ້າ ຂໍ້ມູນຊັດເຈນ ໃນ ຄຸກກີ້ແລະຂໍ້ມູນເວັບໄຊ ເມນູ.
5 . Uncheck the ຄຸກກີ້ແລະຂໍ້ມູນເວັບໄຊ box and check Cached ເນື້ອຫາເວັບ ກ່ອງ
6. ສຸດທ້າຍ, ກົດທີ່ປຸ່ມ ຈະແຈ້ງ button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1 ເປີດຕົວ Chrome ແລະປະເພດ chrome: // ສ່ວນຂະຫຍາຍ in ແຖບ URL. ຕີ ໃສ່ລະຫັດ ເພື່ອໃຫ້ໄດ້ຮັບບັນຊີລາຍຊື່ຂອງສ່ວນຂະຫຍາຍທີ່ຕິດຕັ້ງທັງຫມົດ.
2. ສັບປ່ຽນ off ໄດ້ toggle ສໍາລັບ ການຂະຫຍາຍ (ຕົວຢ່າງ ໄວຍາກອນ ສຳ ລັບ Chrome) ເພື່ອປິດມັນ.
3. ໂຫຼດຫນ້າຈໍຄືນຕົວທ່ອງເວັບຂອງທ່ານ ແລະເບິ່ງວ່າຄວາມຜິດພາດຖືກສະແດງອີກເທື່ອຫນຶ່ງຫຼືບໍ່.
4. ເຮັດຊ້ໍາຄືນຂ້າງເທິງ ຂັ້ນຕອນ ເພື່ອປິດການໃຊ້ງານສ່ວນຂະຫຍາຍເທື່ອລະອັນເພື່ອກວດເບິ່ງວ່າຂໍ້ຜິດພາດໄດ້ຖືກແກ້ໄຂຫຼືບໍ່.
Option II: Disable Edge Extensions
1 ເປີດຕົວ ຕົວທ່ອງເວັບແຄມ ແລະຄລິກໃສ່ ໄອຄອນສາມຈຸດ.
ຫມາຍເຫດ: To skip the long steps to reach the extensions page, type ຂອບ: // ນາມສະກຸນ/ ໃນແຖບຄົ້ນຫາແລະຕີ ກະລຸນາໃສ່.
2 ໃຫ້ຄລິກໃສ່ ການຂະຫຍາຍ.
3. Select any extension and click on ຈັດການສ່ວນຂະຫຍາຍ.
4. ສະຫຼັບປິດ the extension and check if you face the error again.
5. ເຊັ່ນດຽວກັນ, ປິດການໃຊ້ວຽກ all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the ໄອຄອນສາມຈຸດທີ່ຢູ່ ເລືອກເອົາ Remove from Microsoft Edge ທາງເລືອກ.
7. ຢືນຢັນການກະຕຸ້ນເຕືອນໂດຍການຄລິກໃສ່ ເອົາ.
ຍັງອ່ານ: Fix Error STATUS BREAKPOINT in Microsoft Edge
Option III: Disable Firefox Extensions
1 ເປີດຕົວ Firefox ແລະຄລິກໃສ່ ເມນູ icon
2 ເລືອກເອົາ ສ່ວນເສີມ ແລະຮູບແບບສີສັນ ທາງເລືອກ.
3 ໃຫ້ຄລິກໃສ່ ການຂະຫຍາຍ ແລະ ສະຫຼັບປິດ the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the ໄອຄອນສາມຈຸດ corresponding to it and select the ເອົາ ທາງເລືອກ.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled ບໍ່ຕິດຕາມ settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. ເປີດ Chrome ແລະຄລິກໃສ່ ໄອຄອນສາມຈຸດ.
2 ໃຫ້ຄລິກໃສ່ ການຕັ້ງຄ່າ.
3 ໃຫ້ຄລິກໃສ່ ຄວາມປອດໄພແລະຄວາມເປັນສ່ວນຕົວ.
4 ເລືອກເອົາ ຄຸກກີ້ແລະຂໍ້ມູນໃນເວັບໄຊອື່ນໆ.
5 ໃນ ການຕັ້ງຄ່າທົ່ວໄປ window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1 ທ່ອງໄປຫາ ການຕັ້ງຄ່າ in Edge by clicking on the ໄອຄອນສາມຈຸດ.
2. ທ່ອງໄປຫາ ຄວາມເປັນສ່ວນຕົວ, ການຄົ້ນຫາແລະການບໍລິການ.
3. Scroll down the right screen and in the ຄວາມເປັນສ່ວນຕົວ menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1 ເປີດຕົວ Firefox ແລະຄລິກໃສ່ ເມນູ ດັ່ງທີ່ສະແດງ.
2. In the drop-down menu, select the ການຕັ້ງຄ່າ ທາງເລືອກ.
3 ໃຫ້ຄລິກໃສ່ ຄວາມເປັນສ່ວນຕົວ & ຄວາມປອດໄພ tab, and scroll down to click on the ສະເຫມີໄປ ປຸ່ມວິທະຍຸ.
ຍັງອ່ານ: Fix Firefox is Not Responding
Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
ຫມາຍເຫດ: ທີ່ນີ້ ກູໂກ Chrome ຖືກເອົາເປັນຕົວຢ່າງ.
1. ຕີໄດ້ ປຸ່ມ Windows, ປະເພດ ແອັບ ແລະຄຸນສົມບັດ, ແລະກົດເຂົ້າ ເປີດ.
2. ຄົ້ນຫາ Chrome in ຊອກຫາລາຍການນີ້ ພາກສະຫນາມ.
3. ຈາກນັ້ນ, ເລືອກ Chrome ແລະຄລິກໃສ່ ຖອນການຕິດຕັ້ງ ປຸ່ມສະແດງໃຫ້ເຫັນຖືກເນັ້ນ.
4. ອີກເທື່ອຫນຶ່ງ, ໃຫ້ຄລິກໃສ່ ຖອນການຕິດຕັ້ງ ເພື່ອຍືນຍັນ.
5. ໃນປັດຈຸບັນ, ກົດປຸ່ມ ປຸ່ມ Windows, ປະເພດ % ທ້ອງຖິ່ນ, ແລະກົດເຂົ້າ ເປີດ ໄປຫາ AppData ທ້ອງຖິ່ນ ໂຟນເດີ.
6. ເປີດ ກູໂກ ໂຟນເດີໂດຍການຄລິກສອງຄັ້ງໃສ່ມັນ.
7. ກົດຂວາໃສ່ປຸ່ມ Chrome ໂຟນເດີແລະເລືອກເອົາ ລົບ ທາງເລືອກດັ່ງທີ່ອະທິບາຍຂ້າງລຸ່ມນີ້.
8. ອີກເທື່ອຫນຶ່ງ, ມົນຕີໄດ້ ປຸ່ມ Windows, ປະເພດ % appdata%, ແລະກົດເຂົ້າ ເປີດ ໄປຫາ AppData ໂຣມມິງ ໂຟນເດີ.
9. ອີກເທື່ອຫນຶ່ງ, ໄປທີ່ ກູໂກ ໂຟເດີແລະ ລຶບ ໄດ້ Chrome folder ດັ່ງທີ່ສະແດງຢູ່ໃນ ຂັ້ນຕອນ 6 - 7.
10. ສຸດທ້າຍ, ເລີ່ມຕົ້ນໃຫມ່ PC ຂອງທ່ານ.
11. ຕໍ່ໄປ, ດາວນ໌ໂຫລດ ສະບັບຫລ້າສຸດ of ກູໂກ Chrome ດັ່ງທີ່ສະແດງ.
12. ດໍາເນີນການ ໄຟລ໌ຕິດຕັ້ງ ແລະປະຕິບັດຕາມຄໍາແນະນໍາໃນຫນ້າຈໍເພື່ອ ຕິດຕັ້ງ Chrome.
ຍັງອ່ານ: ວິທີການຖ່າຍທອດ Netflix ໃນ HD ຫຼື Ultra HD
Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
ຫມາຍເຫດ: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. ການຕັ້ງຄ່າ> ລະບົບ> ກ່ຽວກັບ. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. ກົດແລະຖື ປຸ່ມ Windows + I ຮ່ວມກັນເພື່ອເປີດ Windows Settings.
2 ໃຫ້ຄລິກໃສ່ ເຄືອຂ່າຍແລະອິນເຕີເນັດ.
3 ໃຫ້ຄລິກໃສ່ ສະຖານະພາບ ແຖບແລະຄລິກໃສ່ ການຕັ້ງຄ່າເຄືອຂ່າຍ.
4. ຢືນຢັນການກະຕຸ້ນເຕືອນໂດຍການຄລິກໃສ່ ຕັ້ງຄ່າ ໃໝ່ ດຽວນີ້.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
ແນະນໍາໃຫ້:
ພວກເຮົາຫວັງວ່າຄູ່ມືນີ້ເປັນປະໂຫຍດແລະທ່ານສາມາດແກ້ໄຂໄດ້ Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.