If you attach an external USB device to Windows 10 and get an error message saying “USB not recognized. Device Descriptor Request Failed” then you are at the right place as today we will see How to fix this error. The main issue is that you won’t be able to access your USB device because of this error message. If you will click on the error notification or you will go into device manager then right-click on the malfunctioned device and select Properties you will see the error message “The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.”
One more thing to note here that the device which malfunctioned will be labelled as “Unknown USB Device (Device Descriptor Request Failed)” with a yellow triangle which will confirm that your device is not working properly or USB is not recognized as it is labelled as Unknown USB Device. So without wasting any time let’s see How to Fix Unkown USB Device (Device Descriptor Request Failed) with the help of the below-listed tutorial.
What is Device descriptor request failed Error?
The USB device descriptor is responsible for storing information related to various USB devices and recognizing these USB devices in future when connected to the system. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10 hence you will face the Device Descriptor Request Failed error. Depending on your system configuration, you may face one of the following error messages:
USB device not recognized. The last USB device you connected to this computer malfunctioned, and Windows does not recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly. Unknown USB device (device descriptor request failed) code 43 USBDEVICE_DESCRIPTOR_FAILURE
Causes of Device Descriptor Request Failed Error
- Outdated, corrupted or incompatible USB device drivers
- Virus or malware has corrupted your system.
- USB port is malfunctioned or not working properly
- BIOS is not updated which might cause this issue
- USB device might be damaged
- Windows cannot find the description of the USB device you might be using
Fix Device Descriptor Request Failed (Unkown USB Device)
Ямар нэг зүйл буруу болсон тохиолдолд сэргээх цэг үүсгэхээ мартуузай.
Method 1: Change USB Selective Suspend Settings
1. дээр хулганы баруун товчийг дарна уу battery icon on Taskbar сонгох Эрчим хүчний сонголтууд.
2. Next to your currently active Power Plan, click on Төлөвлөгөөний тохиргоог өөрчлөх.
3. Одоо товшино уу Цахилгаан эрчим хүчний тохиргоог өөрчлөх.
4. Ол USB тохиргоо дараа нь Plus (+) дүрс өргөжүүлэх.
5. Again expand USB сонголтын түр зогсолтын тохиргоо and make sure to select Хөгжлийн бэрхшээлтэй for both “On Battery” and “Plugged in”.
6. ClickApply followed by OK болон Дахин ачаалж байна your PC to save changes.
Method 2: Use Hardware and Devices troubleshooter
1. Хэвлэлийн Windows түлхүүр + R дараа нь бичнэ үү Control and hit enter to open the Control Panel.
2. Now inside Control Panel Search box type алдааг олж засварлах сонгох Алдааг олж засварлах.
4. Үүний дараа дээр дарна уу Configure a device link дор Техник, дуу чимээ and follow the on-screen instruction.
5. If the problem is found, click Apply this fix.
See if you’re able to Fix Device Descriptor Request Failed (Unkown USB Device), үгүй бол үргэлжлүүлнэ үү.
Method 3: Uninstall Unknown USB Drivers
1. Хэвлэлийн Windows түлхүүр + R дараа нь бичнэ үү devmgmt.msc and hit enter to open Төхөөрөмжийн менежер.
2. In device Manager expands Universal Serial Bus контроллерууд.
4. Connect your device, which is not being recognized by Windows.
5. Та харах болно Unknown USB device (Device Descriptor Request Failed) with a yellow exclamation mark under Universal Serial Bus контроллерууд.
6. Now right-click on it and select Устгах.
Тайлбар: Do this for all the devices under Universal Serial Bus хянагчууд which have a yellow exclamation mark.
7. Restart your PC, and the drivers will be automatically installed.
Арга 4: Хурдан эхлүүлэхийг идэвхгүй болгох
1. Windows Key + R товчийг дараад бичнэ үү хяналтын нээхийн тулд Enter дарна уу Хяналтын самбар.
2. Дээр товшино уу Техник, дуу чимээ дээр дарна уу Эрчим хүчний сонголтууд.
3. Дараа нь зүүн цонхны самбараас сонгоно уу “Choose what the power buttons do.”
4. Одоо дарна уу "Одоогоор боломжгүй байгаа тохиргоог өөрчлөх."
5. Сонголтыг арилгана ууХурдан эхлүүлээрэй” гэснийг сонгоод Өөрчлөлтийг хадгалах дээр дарна уу.
6. Reboot your PC to save changes and see if you’re able to Fix Device Descriptor Request Failed (Unkown USB Device).
Method 5: Update Generic USB Hub
1. Хэвлэлийн Windows түлхүүр + R дараа нь бичнэ үү devmgmt.msc Төхөөрөмжийн менежерийг нээхийн тулд Enter дарна уу.
2. Өргөтгөх Universal Serial Bus контроллерууд.
3. хулганы баруун товчийг дарна уу Ерөнхий USB Hub сонгох "Драйверыг шинэчлэх."
4. Одоо сонгоно уу Миний компьютерийг драйвер программаас хайгаарай.
5. Click on. Би компьютер дээрх драйверуудын жагсаалтаас сонгож авъя.
6. Сонгох Ерөнхий USB Hub драйверуудын жагсаалтаас товшино уу Дараачийн.
7. Wait for Windows to finish the installation, then click Хаах.
8. Make sure to follow the steps 4 to 8 for all the “Generis USB Hub” Universal Serial Bus контроллеруудын дор байдаг.
9. If the problem is still resolved, follow the above steps for all the devices listed under Universal Serial Bus контроллерууд.
This method may be able to Fix Device Descriptor Request Failed (Unkown USB Device), if not then continue.
Method 6: Remove Power Supply to Fix USB Device Not Recognized
If for some reason your laptop fails to deliver power to USB Ports, then it’s possible that the USB Ports might not work at all. To fix the issue with the laptop power supply, you need to shut down your system completely. Then remove the power supply cable and then remove the battery from your laptop. Now hold the power button for 15-20 seconds and then again insert the battery but don’t connect the power supply. Power ON your system and check if you’re able to Fix Device Descriptor Request Failed (Unkown USB Device).
Method 7: Update BIOS to the latest version
Performing BIOS update is a critical task, and if something goes wrong it can seriously damage your system; therefore, expert supervision is recommended.
1. The first step is to identify your BIOS version, press Windows түлхүүр + R дараа нь " гэж бичнэ үүmsinfo32” (хашилтгүйгээр) дараад enter товчийг дарж Системийн мэдээллийг нээнэ үү.
2. Нэгэнт Системийн мэдээлэл цонх нээгдэж, BIOS хувилбар/огноог олоод үйлдвэрлэгч болон BIOS хувилбарыг тэмдэглэнэ үү.
3. Next, go to your manufacturer’s website, e.g. in my case it’s Dell, so I will go to Dell вэбсайт and then enter my computer serial number or click on the auto-detect option.
4. Now, from the list of drivers shown, I will click on BIOS and will download the recommended update.
Тайлбар: Do not turn off your computer or disconnect from your power source while updating the BIOS or you may harm your computer. During the update, your computer will restart, and you will briefly see a black screen.
5. Once the file is downloaded, just double-click on the .exe file to run it.
6. If you have followed all the above steps correctly, you may be able to successfully update your BIOS to the latest version.
Зөвлөмж:
Ингэснээр та амжилттай байна Fix Device Descriptor Request Failed (Unkown USB Device) but if you still have any queries regarding this tutorial feel free to ask them in the comment’s section.