If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Bagaimana untuk Membetulkan Ralat Netflix UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Router conflicts.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
Kaedah 1: Penyelesaian Masalah Asas
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a Speedtest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Meningkatkan Kekuatan Wi-Fi by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Tempat liputan Wi-Fi.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. Pelancaran Netflix and in the top right corner of the screen, click on Sign Out.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Log Masuk.
3. Type your kelayakan and check if you face error code UI3010 again.
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Kaedah 3: Mulakan semula Penghala
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
Catatan: Jika anda menggunakan modem kabel/ peranti kombo penghala Wi-Fi, ikut langkah hanya untuk satu peranti.
1. Cari Butang kuasa di belakang penghala anda.
2. Tekan butang sekali untuk tutupkan.
3. Sekarang, cabut Matlamat Kabel kuasa penghala dan tunggu sehingga kuasa disalirkan sepenuhnya daripada kapasitor.
4. Kemudian, menyambung semula yang kabel kuasa dan hidupkannya selepas seminit.
5. Tunggu sehingga sambungan rangkaian diwujudkan semula dan cuba log masuk semula.
Kaedah 4: Lumpuhkan VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Tekan Kunci Windows dan jenis Tetapan VPN dalam bar carian. Klik pada Buka.
2. Disconnect the active VPN service and toggle off the Pilihan VPN.
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Kaedah 5: Lumpuhkan Proksi
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Exit from Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Tekan Kunci Windows, jenis Proksi, dan klik pada Buka.
3. Here, toggle OFF the following settings.
- Mengesan tetapan secara automatik
- Gunakan skrip persediaan
- Gunakan pelayan proksi
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1. Navigasi ke Netflix membersihkan kuki page in your web browser.
2. All the cookies will be cleared from the site and now you have to Log Masuk again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
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Kaedah 7: Kosongkan Cache Pelayar
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Tekan Kunci Windows, jenis Chrome, dan klik pada Buka.
2. Kemudian, klik pada ikon tiga titik > Lebih banyak alatan > Kosongkan data semak imbas ... seperti yang digambarkan di bawah.
3. Semak pilihan berikut.
- Cookies dan data tapak lain
- Imej dan fail cache
4. Sekarang, pilih Setiap masa pilihan untuk Julat masa.
5. Akhir sekali, klik pada Kosongkan data.
Option II: On Microsoft Edge
1. Pelancaran microsoft The Edge pelayar dan klik pada three-dotted icon.
Catatan: You can directly navigate the page to delete browsing history in Edge by typing tepi: // tetapan / clearBrowserData dalam bar carian.
2. Navigasi ke Privasi, carian, dan perkhidmatan pilihan.
3. Scroll down the right screen and click on Pilih perkara yang hendak dikosongkan.
4. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on Kosongkan sekarang.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. Buka Mozilla Firefox pelayar.
2. Klik pada Menu ikon di penjuru kanan sebelah atas skrin.
3. Pilih Tetapan pilihan dari drop-down.
4. Navigasi ke Privasi & Keselamatan bahagian dan klik pada Kosongkan Data dalam Cookies dan Data Tapak menu.
5 . Uncheck the Cookies dan Data Tapak box and check Kandungan Web Cache kotak.
6. Akhirnya, klik pada Clear button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. Pelancaran Chrome dan jenis chrome: // extensions in Bar URL. Pukul Masukkan kunci untuk mendapatkan senarai semua sambungan yang dipasang.
2. Suis off yang togol bagi lanjutan (contohnya Tatabahasa untuk Chrome) untuk melumpuhkannya.
3. Muat semula penyemak imbas anda dan lihat sama ada ralat ditunjukkan lagi atau tidak.
4. Ulang perkara di atas langkah-langkah untuk melumpuhkan sambungan satu demi satu untuk memeriksa sama ada ralat telah diperbaiki atau tidak.
Option II: Disable Edge Extensions
1. Pelancaran pelayar Edge dan klik pada ikon tiga titik.
Catatan: To skip the long steps to reach the extensions page, type tepi: // sambungan / dalam bar carian dan tekan Masukkan.
2. Klik pada Extensions.
3. Select any extension and click on Urus sambungan.
4. Togol the extension and check if you face the error again.
5. Likewise, melumpuhkan all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the ikon tiga titik. Pilih Remove from Microsoft Edge pilihan.
7. Sahkan gesaan dengan mengklik pada Batalkan.
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Option III: Disable Firefox Extensions
1. Pelancaran Firefox dan klik pada Menu ikon.
2. Pilih Alat tambah dan tema pilihan.
3. Klik pada Extensions and matikan the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the ikon tiga titik corresponding to it and select the Batalkan pilihan.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Jangan Jejaki settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. Buka Chrome dan klik pada ikon tiga titik.
2. Klik pada Tetapan.
3. Klik pada Keselamatan dan Privasi.
4. Pilih Cookies dan data tapak lain.
5. Di dalam Tetapan umum window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1. Navigasi ke Tetapan in Edge by clicking on the ikon tiga titik.
2. Navigasi ke Privasi, carian, dan perkhidmatan.
3. Scroll down the right screen and in the Privasi menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1. Pelancaran Firefox dan klik pada Menu seperti yang ditunjukkan.
2. In the drop-down menu, select the Tetapan pilihan.
3. Klik pada Privasi & Keselamatan tab, and scroll down to click on the Sentiasa butang radio.
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Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
Catatan: Di sini Google Chrome diambil sebagai contoh.
1. Tekan Kunci Windows, jenis aplikasi dan ciri, dan klik pada Buka.
2. Cari Chrome in Cari senarai ini lapangan.
3. Kemudian, pilih Chrome dan klik pada Uninstall butang yang ditunjukkan diserlahkan.
4. Sekali lagi, klik pada Uninstall untuk mengesahkan.
5. Sekarang, tekan butang Kunci Windows, jenis % localappdata%, dan klik pada Buka untuk pergi ke AppData Tempatan folder.
6. Buka Google folder dengan mengklik dua kali padanya.
7. Klik kanan pada Chrome folder dan pilih Padam pilihan seperti yang digambarkan di bawah.
8. Sekali lagi, tekan Kunci Windows, jenis % appdata%, dan klik pada Buka untuk pergi ke Perayauan AppData folder.
9. Sekali lagi, pergi ke Google folder dan memadam yang Chrome folder seperti yang ditunjukkan dalam langkah 6 - 7.
10. Akhirnya, restart PC anda.
11. Seterusnya, muat turun versi terkini of Google Chrome seperti yang ditunjukkan.
12. Jalankan fail persediaan dan ikut arahan pada skrin untuk pasang Chrome.
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Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
Catatan: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Tetapan> Sistem> Tentang. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. Tekan dan tahan Kekunci Windows + I bersama untuk membuka Tetapan Windows.
2. Klik pada Rangkaian & Internet.
3. Klik pada status tab dan klik pada Rangkaian set semula.
4. Sahkan gesaan dengan mengklik pada Tetapkan semula sekarang.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
Lawatan:
Kami berharap panduan ini berguna dan anda boleh membetulkannya Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.