30 June 2022

Fix Star Citizen Installer Error on Windows 10

Star Citizen is a popular multiplayer game developed by Cloud Imperium Games. It has attracted so many players across the world and this space exploration game is without any hindrance and assures 100 % fun to its gamers. The file size of Star Citizen makes sense since this game contains galaxies to explore and exploit. But, like many online errors, Star Citizen also has errors. When you try to install, update or download the game, you may face Star Citizen installer error on your Windows 10 PC. This error may be sometimes accompanied by a prompt with a message, An error has occurred during the installation processes. Some users also report that this error occurs when they try to log in to the PTU (Public Test Universe). Nevertheless, there are a lot more reasons that cause Star Citizen installer error Windows 10. Continue reading this guide, to fix Star Citizen installer error check logs problem with some effective troubleshooting steps.

Fix Star Citizen Installer Error on Windows 10

How to Fix Star Citizen Installer Error on Windows 10

After analyzing several reports and online platforms, we have gathered a list of reasons that cause installation error Star Citizen. Analyze them deeper and you will get an idea to troubleshoot the problem by following appropriate solutions.

  • Corrupt gegevens in de USER folder is the common reason that causes the discussed problem.
  • An overprotective antivirus suite and firewall components are quarantining your files and you cannot install or download any updates of the game on your Windows 10 PC.
  • U gebruikt een incompatible game launcher and in some cases, you are using the wrong launcher.
  • If the Star Citizen files are spread as several components everywhere on your computer, a big miscommunication may occur within the game modules.
  • Als u een gebruikt dedicated SSD for installing all the games on your PC, sometimes a corrupt component within the SSD might lead to Star Citizen installer error check logs problem.
  • Er is no adequate space in your Windows 10 PC to install the game. You have to clear unnecessary files and manage storage to install Star Citizen since it requires a bulk size on your disk.
  • The graphical drivers in your computer are not compatible or outdated.
  • U gebruikt een verouderd versie van de Besturingssysteem and hence the game requirements are not satisfied. How to Fix Star Citizen Installer Error Windows 10

Here are some common troubleshooting ideas that will help you fix Star Citizen installer error Windows 10 issue.

Methode 1: Basismethoden voor probleemoplossing

Follow these basic troubleshooting methods to fix the said issue.

1. Start de pc opnieuw op

De algemene hack om alle tijdelijke storingen in verband met Star Citizen op te lossen, is door uw computer opnieuw op te starten. U kunt uw pc opnieuw opstarten door de stappen te volgen.

1. Ga naar het Windows Power User-menu door op te drukken Windows + X-toetsen tegelijk.

2. Klik nu op Afsluiten of uitloggen.

Selecteer Afsluiten of afmelden

3. Klik ten slotte op Herstart.

2. Zorg voor een stabiele netwerkverbinding

Unstable and inadequate internet connection leads to Star Citizen installer error check logs issue, also if there are any obstacles or interference between your router and the PC, they may interfere with the wireless signal and will cause stability issues. Try running a snelheidstest om de netwerksnelheid van uw computer te controleren.

You can run a speed test

If you guess there is an instability problem, check our guide How to Troubleshoot Network Connectivity Problems on Windows 10 to fix the same.

3. Close Background Processes

Several users have confirmed that Star Citizen installer error check logs can be resolved by closing all the background programs and applications running on Windows 10 PC. To do the same, implement the steps in our guide How to End Task in Windows 10 and proceed as instructed.

Click on End Task. Fix Star Citizen Installer Error on Windows 10

Once you have closed all the background processes, check if you were able to fix installation error Star Citizen.

Lees ook: Fix MoUSO Core Worker-proces in Windows 10

Method 2: Run Installer as Administrator

If Star Citizen does not have required administrative privileges, a few essential features of the game will be limited causing you installation error Star Citizen whenever you open the game or install any updates. Follow the below-mentioned instructions to run the game as an administrator.

1. Klik met de rechtermuisknop op de Star Citizen-snelkoppeling op het bureaublad of ga naar de installatiemap and right-click on it. Then, select the Properties optie.

Klik op eigenschappen

2. Ga nu naar de Compatibiliteit tab en klik op Dit programma als Administrator.

Voer dit programma uit als beheerder op het tabblad Compatibiliteit

3. Klik ten slotte op Solliciteer en OK to save the changes. Check if you have fixed Star Citizen installer problem.

Method 3: Manage Storage to Install Star Citizen

If there is no room on your computer to install Star Citizen, you will face Star Citizen installer problem. The game consumes more than 15GB of space on your disk and if you still want to update the game, it takes some more space. So, almost 100 GB of space will be used up on the hard drive if you install the game and use it for a long time. So, as the first step of the troubleshooting process, check if there is enough space on your computer, particularly on the drive where you are installing the game. Few users have reported that clearing disk space in the computer has helped them sort out installation error Star Citizen. This will enable your computer to install new files whenever needed which will help you fix the problem. Follow our guide 10 Ways to Free Up Hard Disk Space On Windows which helps you clear all unnecessary files on your Windows 10 PC.

switch to the More Options tab and click on Clean up… button. Fix Star Citizen Installer Error on Windows 10

Lees ook: Oplossing Er is niet genoeg opslagruimte beschikbaar om deze opdracht te verwerken

Methode 4: GEBRUIKERSmap verwijderen

Many users have reported that Star Citizen installer error Windows 10 can be fixed by deleting the USER folder in your File Manager. This fixes most of the integrity issues within the game and if you guess this scenario applies to you, follow the below-listed instructions to do the same.

1. Sluit eerst alle achtergrondprocessen.

2. Druk vervolgens op de Windows + E-toetsen samen te openen file Explorer.

3. Navigeer naar de installatie directory of Star Citizen as shown below:

D:RSI LauncherStarCitizen LIVE

Opmerking: The above installation directory path may not be same for all users. You may go to the particular Lokaal schijfstation (bijv. C of D) waar u de bestanden heeft opgeslagen. 

GEBRUIKERSMAP RSI Launcher CD Programmabestanden Roberts Space Industries StarCitizen

4. Blader vervolgens naar beneden en dubbelklik op de GEBRUIKER map.

5. Selecteer alle bestanden binnen het GEBRUIKER map door op te drukken Ctrl + A-toetsen samen en druk op de Verwijder knop.

6. Ga vervolgens naar de Prullenbak en wis daar ook alle verwijderde bestanden.

lege prullenbak

7. Finally, launch the game and complete the login process. Check if you face Star Citizen installer problem again.

Methode 5: Gebruik nieuwe Launcher

Veel getroffen gebruikers hebben het probleem opgelost door een nieuw opstartprogramma te gebruiken om alle incompatibiliteitsproblemen op te lossen. Dus als u vermoedt dat uw opstartprogramma incompatibel is met de huidige versie van de game, volgt u de onderstaande stappen om hetzelfde op te lossen.

Opmerking: Voordat je de game installeert, zorg ervoor dat je alle achtergrondprocessen met betrekking tot de game afsluit.

1. Download de Star Citizen launcher from the official site

Opmerking: Zorg ervoor dat het opstartbestand van de game op dezelfde locatie is geïnstalleerd als waar u de game hebt geïnstalleerd.

Launch the browser and install the latest game launcher on your computer. Fix Star Citizen Installer Error on Windows 10

2. Once the game is installed on PC, relaunch the game and install all the updates and check if the issue recurs again.

Methode 6: RSILauncher verwijderen uit AppData

Sometimes, the problem occurs due to some temporary corrupt folders on your Windows 10 PC. When you install the game, the installer creates an update file in your File Explorer. In some rare cases, these folders might be corrupt and prevent the game from launching the updates. If you are not sure how to delete RSILauncher and RSI folders from your PC, follow the below-mentioned steps.

1. druk op Windows + E-toetsen samen te openen file Explorer.

2. Ga nu naar de volgende locatie paden een voor een.

C:GebruikersGEBRUIKERSNAAMAppDataLokaal
C:GebruikersGEBRUIKERSNAAMAppDataRoaming

Opmerking: Zorg ervoor dat u de verborgen items box aan de Bekijk tabblad om de AppData-map te bekijken.

Make sure you check the Hidden items box in the View tab to view the AppData folder.

3. Zoek nu de rsilauncher en RSI mappen, klik er met de rechtermuisknop op en selecteer de Verwijder optie.

select the Delete option. Fix Star Citizen Installer Error on Windows 10

4. Once you have deleted these folders, re-launch the game to check if you can update the game without Star Citizen error 10002 or installer error check logs.

Lees ook: Fix ontbrekende bestandsrechten van Steam in Windows 10

Methode 7: Hernoem het hosts-bestand

Any incorrect entries of RSI in the hosts file might cause installation error Star Citizen. You can resolve the issue by removing incorrect RSI entries from the hosts file as instructed below.

1. druk op Windows + E sleutels samen te openen file Explorer.

2. Schakel nu over naar de Bekijk tab en controleer de verborgen items box aan de Show / verbergen pagina.

ga naar het tabblad Weergave en vink het vakje Verborgen items aan in de sectie Verbergen weergeven

3. Kopieer en plak nu het volgende pad in het navigatiepad van Verkenner. Klik hier op de Bestandsnaamextensies doos onder de Tabblad bekijken zoals getoond.

C: WindowsSystem32driversetc

klik op het vak Bestandsnaamextensies onder het tabblad Weergave

4. Selecteer nu en klik met de rechtermuisknop op de gastheer bestand en selecteer de andere naam geven optie zoals afgebeeld. Hernoem het bestand als hosts.oud.

select the Rename option. Fix Star Citizen Installer Error on Windows 10

5. Now the hosts file with incorrect entries will be ignored, and next time when you run the updates of the game, you will not face installation error Star Citizen errors.

Methode 8: Windows bijwerken

If there are any bugs in your Windows 10 PC contributing to Star Citizen installer error Windows 10, you can fix the problem by updating your Windows 10 operating system. If you do not know how to update your Windows 10 PC, follow our guide How to Download and Install Windows 10 Latest Update and proceed as instructed.

Windows update

After updating the Windows Operating System, check if Star Citizen installer error Windows 10 is resolved.

Lees ook: Fix Windows Update-service kon niet worden gestopt

Methode 9: update grafische stuurprogramma's

Star Citizen is a graphical game and to enjoy an uninterrupted gaming experience all the graphics drivers in your PC must be compatible and at their latest version. If the drivers are outdated or faulty, you have to update all of them. All the newest updates of drivers are released from their respective official websites or you can update them manually. Check our guide 4 Ways to Update Graphics Drivers in Windows 10 to update all the drivers and check if you can install the updates of the game.

Update graphics driver. Fix Star Citizen Installer Error on Windows 10

Methode 10: Installeer grafische stuurprogramma's opnieuw

When you still face Star Citizen installer error check logs after updating the Graphical drivers, then reinstall device drivers to fix any incompatibility problems. There are so many methods to reinstall drivers on Windows. Yet, if you are confused about how to implement the same, check our guide How to Uninstall and Reinstall Drivers on Windows 10 and implement the same.

klik op apparaat verwijderen

After reinstalling GPU drivers, check if Star Citizen installer error check logs is resolved.

Lees ook: Hoe weet u of uw grafische kaart kapot is?

Methode 11: Updates voor grafische stuurprogramma's terugdraaien

Als de huidige versie van de grafische stuurprogramma's niet compatibel is met uw spel, heeft het geen zin deze bij te werken of opnieuw te installeren. Het enige dat u hoeft te doen, is de stuurprogramma's terugzetten naar de vorige versie door onze handleiding Stuurprogramma's terugdraaien op Windows 10 te volgen.

roll back driver. Fix Star Citizen Installer Error on Windows 10

Now, check if installation error Star Citizen is resolved.

Methode 12: Wijzig de Windows Defender Firewall-instellingen

Your computer will be subjected to Star Citizen installer error Windows 10, due to an over-protective firewall suite in the Windows 10 PC. To resolve the problem, you can either add a new rule for your game, whitelist the game or as the last fix, disable the firewall temporarily.

Optie I: Star Citizen op de witte lijst

Om Star Citizen toe te staan ​​in de Windows Defender Firewall, volgt u de instructies in onze handleiding Apps toestaan ​​of blokkeren via de Windows Firewall.

Klik op OK om de instellingen te bevestigen

Optie II: Windows Defender Firewall uitschakelen (niet aanbevolen)

Als het op de witte lijst zetten van de game je niet helpt, raadpleeg dan onze handleiding Hoe Windows 10 Firewall uit te schakelen.

turn off Windows Defender Firewall not recommended. Fix Star Citizen Installer Error on Windows 10

Optie III: Nieuwe regel maken in Firewall

1. Druk op de Windows-toets en het type Windows Defender Firewall, klik dan op Als administrator uitvoeren.

open Windows Defender Firewall met geavanceerde beveiliging

2. Selecteer in het linkerdeelvenster de Inkomende regels optie.

click on Inbound Rules. Fix Star Citizen Installer Error on Windows 10

3. Ga naar het rechterdeelvenster en selecteer de Nieuwe regel… zoals afgebeeld.

click on New rule… option

4. Then, ensure if you select the Programma optie onder Welk type regel wilt u maken? menu en selecteer Volgende> zoals afgebeeld.

Zorg ervoor dat u de optie Programma selecteert onder Welk type regel wilt u maken

5. Selecteer nu de Bladeren ... knop naast Dit programmapad: zoals getoond.

click on the Browse… button corresponding to This program path. Fix Star Citizen Installer Error on Windows 10

6. Ga nu naar de C: Programmabestanden (x86) Star Citizen pad en dubbelklik op het setup bestand. Klik hier op de Openen knop.

7. Klik hier op Volgende> in de Nieuwe inkomende regelwizard raam zoals afgebeeld.

klik op Volgende in het venster Wizard Nieuwe inkomende regel

8. Klik vervolgens op Sta de verbinding toe en selecteer Volgende> zoals getoond.

select the radio button next to Allow the connection and click on Next. Fix Star Citizen Installer Error on Windows 10

9. Zorg ervoor dat Domein, privé, openbaar boxes are clicked on and select the Volgende> optie.

Make sure Domain Private and Public boxes are selected and click on Next. Fix Star Citizen Installer Error on Windows 10

10. Finally, name your new rule and click on Finish.

geef uw nieuwe regel een naam en klik op Voltooien

Check if you have fixed installation error Star Citizen or not.

Lees ook: Fix Configuratiesysteem kan niet worden geïnitialiseerd op Windows 10

Methode 13: Antivirus tijdelijk uitschakelen (indien van toepassing)

Similar to the firewall suite, disable the antivirus program in your computer to fix Star Citizen installer error check logs issue in your game. If there are any threats of malicious programs or files on your computer. Disable the overprotective antivirus program temporarily as instructed in our guide How to Disable Antivirus Temporarily on Windows 10.

Schakel antivirus tijdelijk uit

If you can install the updates of the game after disabling the antivirus program on the computer, you are advised to uninstall the program completely from your PC. If you want to do so, follow our guide to Force Uninstall Programs which won’t Uninstall In Windows 10.

Methode 14: Installeer het spel opnieuw op een andere locatie

If you cannot troubleshoot Star Citizen installer error check logs after implementing all the above-listed methods, then you can reinstall the game in some other location where you have enough space(more than 60GB). Many users have confirmed that reinstalling the game has helped them fix the problem of Star Citizen installer error Windows 10. Although there is no obvious reason why this is a potential fix, follow this conventional fix to resolve the problem.

1. Druk op de Windows + I-toetsen samen te openen Windows-instellingen.

2. Klik nu op Apps instellen.

Click on Apps. Fix Star Citizen Installer Error on Windows 10

3. Zoek nu en klik op Star Citizen en selecteer Installatie ongedaan maken optie.

4. Bevestig nu de vraag, indien aanwezig, en opnieuw op te starten uw pc nadat u de installatie hebt ongedaan gemaakt Star Citizen.

5. Bezoek dan de officiële downloadpagina van RSI en klik op ONTVANG ALLE INFO OVER DE NIEUWSTE DOWNLOAD knop. Volg daarna de instructies op het scherm om het pakket op uw computer te installeren.

visit the official download page of RSI and click on GET ALL THE INFO ON THE LATEST DOWNLOAD button

Once you have installed the game, you will not face the error again. Still, if you face the same, then you might have installed the game in your dedicated SSD. In that case, you have to format your SSD as instructed in the next method.

Method 15: Format SDD (Not Recommended)

In case, if you are using SSD to install the games on your Windows 10 PC, then there is no purpose in following the listed troubleshooting methods. In this case, you have to format the SSD completely to fix the problem. This may seem unnecessary, yet this is an effective method to fix the Install error in your computer. Several users have confirmed that this method is helpful and you can format your SSD by following our guide How to Format a Disk or Drive in Windows 10. Also, if you have any important data, saved games, and other personal stuff on your SSD, you have to back up all of them in advance before you format the drive. This process will delete the data and all other information on SSD.

Format Disk or Drive in Disk Management. Fix Star Citizen Installer Error on Windows 10

Aanbevolen:

We hopen dat deze handleiding nuttig was en dat u het probleem kunt oplossen Star Citizen installer error on your Windows 10 PC. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section