You may face Microsoft Store something unexpected happened error code 0x80246019 issue when you try to install any new update. This error also occurs in your Windows 10 PC when updating your OS. Whenever you face this error, you can seek professional support to resolve the same. But it takes some time, so you have to troubleshoot this error code by your technical methods. If you are in this critical situation, we will help you out. This guide brings amazing ways to fix and prevent 0x80246019 Microsoft Store errors from occurring on your computer.
How to Fix Microsoft Store 0x80246019 Error
The discussed error occurs in your PC for several reasons, yet a few potential causes are listed below. You are advised to analyze them intensely to carry out appropriate troubleshooting methods without any hustle.
- Corrupt $WINDOWS.~BT directory.
- Corrupt Microsoft Store cache.
- Firewall and antivirus interference.
- Inadequate space to install new apps.
- Corrupt Windows update components.
- A few essential services on PC are disabled.
- Corrupt system files and programs.
- Sistema operacional desatualizado.
- Configurações incorretas de data e hora.
Now, move ahead to the next section to fix the discussed error. In this section, we have compiled a list of troubleshooting methods that will help you fix Microsoft Store something unexpected happened code 0x80246019 in your Windows 10 PC. Follow them in the same order to attain perfect results.
Method 1: Unplug External Devices
If you have connected too many USB devices to your computer, you may encounter this error. Some USB devices may interfere with the apps and programs on your PC and prevent you from downloading any new latest updates. You are advised to safely remove all the external devices from your PC as instructed below.
1. First, unplug all the dispositivos USB externos conectado ao seu computador.
2. Então, disconnect the webcam devices, printer, and other peripherals and leave the most extremely necessary devices connected.
Method 2: Install App Updates
If there are a bunch of updates pending in action, you cannot install any new updates. You will face a lot of errors during the Microsoft Store installation process. Here are a few instructions to install updates of applications and programs in the Microsoft Store.
1. Aperte o Tecla do Windows e tipo Microsoft Store. Depois, clique em Abra.
2. Em seguida, clique no Biblioteca ícone no canto inferior esquerdo.
3. Em seguida, clique no Receba as atualizações botão conforme mostrado.
4. Em seguida, clique no Atualize tudo botão conforme destacado.
5. Aguarde o download das atualizações para o seu PC com Windows 10 e certifique-se de obter Seus aplicativos e jogos estão atualizados pronto.
Leia também: Como consertar a Microsoft Store que não abre no Windows 11
Method 3: Reset MS Store Cache
Like Windows troubleshooter, Microsoft comes with another built-in utility to reset Microsoft Store. This method will potentially fix all the corrupt files in the app, and to reset Microsoft Store, follow the below-mentioned steps.
1. Inicie o Execute caixa de diálogo pressionando Teclas Windows + R juntos.
2. Agora, digite wsreset.exe e acerte Tecla Enter.
This will automatically reset the Microsoft Store cache and launch Microsoft Store.
Método 4: redefinir a Microsoft Store
Clearing the app and cache associated with Microsoft Store will help fix the discussed error code. This process removes your PC Windows Store cache, login credentials, settings, and preferences. Yet, the apps installed from Microsoft Store will stay back on your Windows 10 computer.
1. Aperte o Tecla do Windows e tipo Microsoft Store, então clique em configurações de aplicativos.
3. Role para baixo e clique no Limpar opção conforme destacado.
Observação: Os dados do seu aplicativo serão excluídos durante a redefinição Microsoft Store.
4. Agora, confirme o prompt clicando em Limpar.
5. Finalmente, reinicialização seu PC.
Leia também: Fix Microsoft Store Not Installing Apps
Method 5: Re-register Microsoft Store
Most probably, resetting the Microsoft Store will fix something unexpected happened code 0x80246019 error. Still, consider re-registering the Microsoft store as instructed below if you face the same.
1. Aperte o Tecla do Windows e tipo Windows PowerShell, em seguida, clique em Executar como administrador.
3. Clique em Sim no Controle de Conta de Usuário pronto.
4. Agora, digite o seguinte comando e acerte Tecla Enter.
PowerShell -ExecutionPolicy Unrestricted -Command "& {$ manifest = (Get-AppxPackage Microsoft.WindowsStore) .InstallLocation + 'AppxManifest.xml'; Add-AppxPackage -DisableDevelopmentMode -Register $ manifest}
5. Wait until the commands are executed, and now the issue would have been fixed.
Método 6: reinstalar a Microsoft Store
Still, if you face the same error, your Microsoft Store would be corrupt, and you have to reinstall Microsoft Store. Reinstalling Microsoft Store is not possible by Configurações or Painel de controle, but it can be implemented by PowerShell commands as instructed below.
1. Abrir PowerShell de direitos de administrador conforme instruído acima.
2. Agora, digite get-appxpackage --allusers e pressione o botão Tecla Enter.
3. Agora, pesquise Microsoft.WindowsStore Nomeie e copie a entrada de PackageFullName.
4. Agora vá para uma nova linha na janela do PowerShell e digite remover-appxpackage seguido por um espaço e a linha que você copiou in the before step. It looks like,
remove-appxpackage Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe
Observação: The command may change a bit according to the version of Windows you use.
5. agora Microsoft Store será excluído do seu PC. Agora, reinicie seu PC.
6. Então, para reinstalá-lo, abra novamente Windows PowerShell como administrador e digite o seguinte comando.
Add-AppxPackage -register "C:Program FilesWindowsAppsMicrosoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bbweAppxManifest.xml" –DisableDevelopmentMode
Leia também: Where are Microsoft Teams recordings stored?
Method 7: Sync Date & Time Settings
If your computer date and time settings are incorrect, you will face 0x80246019 error code. Several users have reported that syncing the date, region, and time settings in your Windows 10 computer has helped them fix the same. Follow as instructed.
1. pressione e segure Teclas Windows + I juntos para abrir Configurações do Windows.
2. Agora, selecione o Horário e idioma opção como mostrado.
3. A seguir, no Data hora tab, ensure the two values, Definir a hora automaticamente e Defina o fuso horário automaticamente opções são ativado.
4. Em seguida, clique em Sync now, conforme destacado acima.
Método 8: execute o solucionador de problemas de aplicativos da Windows Store
You must be aware of the inbuilt Windows troubleshooting tool that helps fix any problems associated with the Operating System. If you are unaware of this tool, read our guide How to Run Windows Update Troubleshooter, and implement the steps as instructed. Once you have completed the Windows Update troubleshooter, you are advised to run the Solucionador de problemas de aplicativos da Windows Store by following similar steps as you did before.
Follow the on-screen instructions to fix the problems reported by the troubleshooter.
Veja também: Where Does Microsoft Store Install Games?
Método 9: Atualizar o Windows
Always make sure you use the latest version of Windows to avoid any problems and glitches in your PC. If any new patches are ready to be installed on your computer, use our guide How to Download and Install Windows 10 Latest Update to install the latest Windows Update.
Once you have updated your Windows 10 operating system.
Method 10: Change Insider Programme Settings
If you are facing this error while installing the most recent builds, then there is a chance to fix the same by changing some settings on your computer. Here are a few instructions to make some adjustments in Insider Program Settings.
1. aperte o Teclas Windows + I simultaneamente para abrir Configurações.
2. Now, scroll down and click on Atualizações e Segurança.
3. Em seguida, clique em Programa Windows Insider como mostrado.
4. Role para baixo e desligar a alternância para o Parar de obter compilações de visualização opção como mostrado.
5. Finally, confirm the prompt, if any, and reinicie o PC.
Método 11: reparar arquivos corrompidos
If this error code still annoys you, this might be due to corrupt system files. If your PC has corrupt system files, you can resolve the same by running SFC (Verificador de ficheiros de sistema) and DISM (Gerenciamento e Manutenção de Imagens de Implantação) utilities. These built-in tools will verify all the system files on your PC and confirm if they are corrupt or not. To repair the corrupt files on your PC, follow our guide How to Repair System Files on Windows 10 and implement the same steps.
Once you have repaired all the corrupt files on your PC.
Veja também: Corrigir o erro de download do Windows Update 0x800f0984 2H1
Method 12: Restart Essential Services
A few services on your PC must be set to Automático, and the status must be Corrida to avoid any issues. Since you are already annoyed with this error, follow the below-mentioned steps to restart a few essential services.
1. Aperte o Tecla do Windows, Tipo Serviços e clique em Executar como administrador.
2. Now, scroll down and clique duas vezes na Windows Update serviço.
3. No Propriedades janela, selecione o tipo de inicialização para Automático, como descrito.
Observação: Se o Status do Serviço is Parado, Clique no Início botão. Se o Status do Serviço is Corrida, clique em Dê um basta e comece novamente.
4. Clique em Aplicar> OK para salvar as mudanças.
5. Repeat the above steps for the following Windows Serviços:
- Windows License Manager Service
- Serviços de criptografia
- Serviço de transferência de inteligência em segundo plano
- Serviço de instalação da Microsoft Store
Método 13: execute a limpeza de disco
The $WINDOWS.~BT directory file stores temporary files of Windows update components. But sometimes, when this file is corrupt or damaged, your PC will be subjected to many problems like 0x80246019 Microsoft Store error. You are advised to remove this directory file as instructed below.
1. Aperte o Tecla do Windows e tipo Limpeza de disco. Depois, clique em Abra.
2. Agora, escolha o distância you want to clean up. Here, we have selected Drive C:. Acertar Entrar para prosseguir.
3. Clique em Limpar arquivos do sistema.
4. Now, check the box next to Previous Windows Installation or Temporário.
5. Clique em OK e depois excluir arquivos.
Leia também: Corrigir erro 10xc0f004 do Windows 075
Método 14: limpar arquivos temporários
If your PC does not have any drive space to install any new applications from Microsoft Store, you will face this error code. Hence, first check the drive space and clean the temporary files if necessary.
Etapa I: verifique o espaço na unidade
Para verificar o espaço na unidade do seu PC com Windows 10, siga as etapas mencionadas abaixo.
1. pressione e segure Teclas Windows + E juntos para abrir File Explorer.
2. Agora, clique em este PC.
3. Verifique o espaço em disco em Devices and drivers, como mostrado. Se estiverem em vermelho, considere limpar os arquivos temporários.
Etapa II: limpar arquivos temporários
If there is minimum available space in your computer contributing to this Microsoft Store code error, follow our guide 10 Ways to Free Up Hard Disk Space On Windows, which helps you clear all unnecessary files on your computer.
Method 15: Disable Proxy & VPN
Sometimes, using proxy and Virtual Private Networks will cause incompatibility between the apps contributing to this error code. You are advised to disable Proxy and VPN services by following our guide How to Disable VPN and Proxy on Windows 10.
Still, if you face the same error again, try connecting to a mobile hotspot network and check if you can install apps in Microsoft Store.
Method 16: Use Google DNS Address
Domain Name System (DNS) addresses are responsible for establishing a network connection between the client and server sides. Many technical experts have suggested that using Google DNS addresses helped them fix 0x80246019 error code. To do so, follow our guide on How to change DNS settings in Windows 10.
Leia também: Fix Windows Store Error 0x80072ee7
Método 17: Desative o Firewall do Windows Defender (não recomendado)
You will also face this error if you have enabled the Windows Defender Firewall suite. This security program blocks several features of Microsoft Store, contributing to the discussed error. If you are not aware on how to disable the Windows Defender Firewall, our guide on How to Disable Windows 10 Firewall will help you do so.
After fixing the problem, make sure you enable the Firewall suite again since a computer without Firewall protection is subjected to malware attacks.
Método 18: desative o programa antivírus (se aplicável)
The security suite in your Windows 10 computer will prevent the Microsoft servers and data packages from updating any new patches. This may contribute to this error, and when you face the same, you must disable the antivirus suite if applicable. In some cases, you must uninstall the antivirus program completely to prevent Microsoft Store 0x80246019 error.
Leia nosso guia sobre Como desativar o antivírus temporariamente no Windows 10 e siga as instruções para desativar o programa antivírus temporariamente no seu PC.
Method 19: Tweak Windows Registry Files
Next, you are advised to clean the Windows Registry path corresponding to the Windows update download path to fix something unexpected happened code 0x80246019. You must always be careful in handling the Windows registry. Else you may end up losing your files. Follow the below-mentioned steps to tweak registry keys, thereby fixing the discussed error.
1. aperte o Tecla do Windows e tipo Editor de registro, então clique em Executar como administrador.
2. Clique em Sim no Controle de Conta de Usuário pronto.
3. Now, copy and paste the following path into the Editor do registro navigation path.
HKEY_LOCAL_MACHINESOFTWAREPolíticasMicrosoftWindowsWindowsUpdate
3. No painel direito, pesquise Servidor WU e Servidor WIStatus.
3A. Se você não conseguir encontrá-los, não poderá remover o caminho de download da atualização do Windows. Avance para o próximo método de solução de problemas.
3B. If you can find the entries, botão direito do mouse on them and click on Apagar.
4. Finalmente, restart your computer and check if you have fixed Microsoft Store 0x80246019 error code.
Leia também: How To Fix Microsoft Store Slow Download Issue?
Método 20: redefinir os componentes do Windows Update
If there is an update-related issue due to a few services or components, you must reset all the update components to fix the same. All the Windows update files are stored on your computer, and if they is corrupt or incompatible, you must face several frustrating problems. To fix the corrupt Windows Update components in your computer, follow our guide on How to Reset Windows Update Components on Windows 10.
Observação: Você também pode usar um automated repair tool para corrigir este erro.
Método 21: Executar restauração do sistema
Still, if you are annoyed by something unexpected happened code 0x80246019, try restoring your Windows 10 computer to the previous version where it was working well. You can easily bring back your computer to its previous version by following our guide on How to use System Restore on Windows 10.
Method 22: Create Another User Account
Sometimes, the corrupt user profile may contribute to the discussed error, and the best option is to create a new user profile. In your new user account, try installing the programs causing you the trouble. You will not face the error code now. Use our guide, How to Create a Local User Account on Windows 10 to create a new user account.
Once you have created a new user profile, check if you have fixed Microsoft Store 0x80246019 error.
Leia também: Correção: não é possível fazer download da Microsoft Store
Método 23: Reinicializar o PC
There are some circumstances where you are dealing with severe corrupt Windows components. An efficient way to clean all these corrupt components and boot your data is to repair install the PC as instructed in our guide How to Reset Windows 10 Without Losing Data. Follow as instructed in this article, and in the end, you would have fixed the discussed error.
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Esperamos que este guia tenha sido útil e que você possa corrigir Something unexpected happened Microsoft Store 0x80246019 error in Windows 10. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, feel free to drop them in the comments section.