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Corrigir a Microsoft Store que não instala aplicativos
Microsoft Store is from where you can install apps and games on your Windows PC. But sometimes you can’t download from Microsoft store due to many reasons. Other similar errors include Microsoft Store not installing apps or Microsoft Store won’t install apps, Microsoft Store not downloading apps or can’t download apps from Microsoft store and Microsoft Store not installing games. Sometimes you cannot download from Microsoft store but we have the methods to fix this issue. We bring to you a perfect guide that will help you fix Microsoft Store not downloading anything issue.
How to Fix Microsoft Store Not Installing Apps
Here are some possible reasons which can cause this issue.
- Conexão de internet com falha
- Cache corrompido
- Falta de espaço de armazenamento
- Sistema operacional desatualizado
We have compiled a list of methods that will help you fix can’t download apps from Microsoft store issue. Follow the methods in the same order to attain the best results.
Dicas básicas para solução de problemas
These are some of the basic ways you can fix this issue. Try these before other methods and they must just fix the problem
1. aperte o Tecla do Windows e tipo cmd. Clique em Executar como administrador.
2. Tipo Ping 8.8.8.8 in command window and press Tecla Enter.
3. Wait for a few seconds and check for Packets: Sent = X, Received = X, Lost = X line. Here X will vary according to your connection.
- If value of Perdido is zero i.e. Perdido = 0 it means your connection is working fine.
- If value of Perdido is positive or negative then you connection is having issues. In that case, try reiniciando your, switching to an Conexão Ethernet ou contato Provedor de Serviços de Internet para enfrentar o problema.
Leia também: Fix Windows 10 Apps Not Working
Método 1: reinicie a Microsoft Store
If you are still cannot download from Microsoft store, try manually closing Microsoft Store application and restart it as instructed below.
1. Pressione Teclas Ctrl + Shift + Esc juntos para abrir Gerenciador de tarefas opção.
2. Sob Processos guia, clique em Microsoft Store seguido Finalizar tarefa botão.
3. Reabrir Microsoft Store.
Method 2: Disable Metered Connection
A metered connection is used to prevent unnecessary data consumption by apps and programs by setting a data limit. If your network is configured as a metered connection, it may cause Microsoft Store won’t install apps issue. You can turn OFF metered connection as instructed below.
1. Clique com o botão direito do mouse em Wi-Fi or Ethernet ícone no canto inferior direito da tela e selecione Abra as configurações de rede e Internet.
2. Clique em Propriedades opção no painel direito.
3. Scroll down the screen and toggle OFF Definir como conexão medida opção abaixo Conexão limitada.
Volte para Microsoft Store and try installing any app or game.
Leia também: Como corrigir problema de download lento da Microsoft Store?
Método 3: execute o solucionador de problemas de aplicativos da Windows Store
If you still notice Microsoft Store not installing games then you can use the inbuilt troubleshooting tool to identify and fix the issue. Follow the steps below.
1. Tipo Solucionar problemas de configurações in Windows search bar. Click on Abra.
2. Clique em Solucionadores de problemas adicionais conforme ilustrado abaixo.
3. Selecionar Windows Store Apps > Run the troubleshooter.
4. After the troubleshooting process, if the tool has identified any problems, click on Aplique essa correção.
5. Follow the given instructions in successive prompts and restart seu PC.
Método 4: limpar o cache da Windows Store
If you still can’t download from Microsoft store then it might be because of corrupt cache files is interfering in the process. To delete Microsoft Store cache, follow these steps.
1. Abra a Execute caixa de diálogo clicando em Windows +R keys simultaneamente.
2. Tipo wsreset.exe e imprensa Entrar.
Method 5: Restart Windows Update Services
Many users have suggested that Microsoft Store won’t install apps issue can be fixed by restarting the Windows Update Services which manages updates released by Microsoft. Here is how you can do it.
1. Inicie o Execute caixa de diálogo.
2. Tipo services.msc e imprensa Tecla Enter almoçar Serviços janela.
3. Scroll down the screen and right-click on Windows Update.
Observação: If the current status is não Corrida, você pode pular a etapa abaixo.
4. Clique em Dê um basta se o status atual for exibido Corrida.
5. You will receive a prompt; O Windows está tentando interromper o seguinte serviço no computador local… Aguarde até que o prompt seja concluído. Isso levará cerca de 3 a 5 segundos.
6. Agora, pressione o Do Windows + E chaves juntos para lançar File Explorer e navegue até
C:WindowsSoftwareDistributionDataStore
7. Selecione todos os arquivos e pastas pressionando Teclas Ctrl + A. Then, right-click > Apagar conforme ilustrado abaixo.
8. Navegue até o seguinte caminho e Apagar all data fro here similarly.
C: WindowsSoftwareDistributionDownload
9. Volte para Serviços janela e clique com o botão direito em Windows Update. Selecionar Início opção.
10. Aguarde a conclusão do processo.
Leia também: Always Show Scrollbars in Windows 10 Store Apps
Método 6: alterar o endereço DNS
Switching to Google DNS addresses has helped many users when they cannot download from Microsoft store. DNS server fetches IP address of the requested website so it can be displayed. You can change your DNS address and also switch to Google DNS by following our guide on 3 Ways to change DNS settings on Windows 10. After changing your DNS address, check if are able to download from Microsoft store.
Método 7: modificar chaves de registro
There is a feature named Replace all child object permission entries with inheritable permission entries from this object in your Registry editor. If you enable it for any specific folder, all the permissions of the parent folder will be transferred to all of its subfolders. It may resolve the issue and you can do it by following the steps below.
1. Go to search menu and type Editor de registro e clique em Executar como administrador.
2. Now, in the Windows Registry Editor, navigate to the following path.
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsNTCurrentVersionNetworkListProfiles
3. Clique com o botão direito do mouse em Perfis pasta e clique em Permissões ...
4. em Permissions for Profiles janela, clique em Avançado.
5. Marque a caixa marcada Substituir todas as permissões objeto filho com entradas entradas de permissão herdadas deste objeto.
6. Clique em Aplicar> OK e reinicie o seu PC.
Leia também: Corrigir erro de cache da Windows Store pode estar danificado
Método 8: redefinir os componentes do Windows Update
Corrupt files in Windows update component can cause several errors related to Microsoft Store. Problems with updating cache may also lead to Microsoft Store not downloading apps. Resetting Windows Update Components will restart essential Windows services like BITS, MSI Installer, Cryptographic and Windows Update Services. You can do the same by following our guide on How to Reset Windows Update Components on Windows 10
Observação: Alternativamente, você pode usar ferramenta de reparo automatizada to reset the Windows Update Components.
Método 9: redefinir a Microsoft Store
Resetting Microsoft Store is an extreme option and will remove your log-in details, settings, and preferences from your computer but it can work if you cannot download from Microsoft Store. Follow these steps.
1. aperte o Tecla do Windows, Tipo Microsoft Store e selecione o configurações de aplicativos opção.
2. Role para baixo Configurações tela e clique em Limpar botão conforme destacado.
Observação: Your app data will be deleted while resetting Microsoft Store.
3. Clique em Limpar no prompt de confirmação.
4. After the process is finished, reinicie o PC.
Leia também: Corrigir a Windows Store que não carrega no Windows 10
Método 10: registrar novamente a Microsoft Store
After resetting if you still can’t download from Microsoft store, re-registering the app may fix the issue. Follow as instructed below.
1. aperte o Tecla do Windows, Tipo Windows PowerShell e clique em Executar como administrador.
2. Now, paste the following command line in Windows PowerShell and press Tecla Enter.
PowerShell -ExecutionPolicy Unrestricted -Command "& {$ manifest = (Get-AppxPackage Microsoft.WindowsStore) .InstallLocation + 'AppxManifest.xml'; Add-AppxPackage -DisableDevelopmentMode -Register $ manifest}
3. Wait for the command to be executed and try opening Microsoft Store again.
Método 11: reinstalar a Microsoft Store
If other options haven’t worked for you then try reinstalling Microsoft Store. It can’t be done using Control Panel or Settings but you can use PowerShell commands to reinstall Microsoft Store as discussed below.
1. Lançamento Windows PowerShell com direitos de administrador conforme as instruções acima.
2. Tipo get-appxpackage --allusers comando e golpe Tecla Enter.
3. Procure por Microsoft.WindowsStore e vai para PackageFullName e cópia the line next to it. In this case it is:
Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe
4. Go to a new line in PowerShell window and type remover-appxpackage seguido por um espaço e a linha que você copiou in the above step. In this case it will be:
remove-appxpackage Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe
Observação: The command may vary a little according to the version of your Windows PC.
5. It will delete Microsoft Store. Reinicie seu PC.
6. To install it again open Windows PowerShell as an administrator and type the following command.
Add-AppxPackage -register "C:Program FilesWindowsAppsMicrosoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bbweAppxManifest.xml" –DisableDevelopmentMode
Leia também: Como redefinir a senha da conta da Microsoft
Método 12: criar novo perfil de usuário
Sometimes your user profile can get corrupted and it may lead Microsoft Store not downloading anything. You can create a new profile to fix the problem. Follow our guide below to Create a Local User Account on Windows 10
Método 13: execute uma inicialização limpa
If the issue persists then you can perform a clean boot of your computer. It will start Windows with only the necessary drivers & programs and is used to troubleshoot your Windows problems. You can follow our guide to Perform Clean boot in Windows 10. Check if Microsoft store is downloading apps and games now.
Método 14: Executar restauração do sistema
If none of the methods worked for you then this is your last option. Only do it when it is completely necessary. System restore restores your computer to its previous version and can help run an app like it was before. It might fix Microsoft store error and you can do it by following our guide on How to use System Restore on Windows 10. Now you should be able to download apps and games from Microsoft Store.
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Esperamos que este guia tenha sido útil e que você tenha conseguido corrigir can’t download from Microsoft Store issue by fixing Microsoft Store Not Working issue on Windows 10 by fixing Microsoft Store Not Working issue on Windows 10. Let us know which method worked for you the best. If you have any queries or suggestions then feel free to drop them in the comments section.