There are few reports of an unknown process, ApntEX.exe running in Task Manager, while others of Elara software is preventing Windows from Shutting Down. If you too are encountering this problem, then you may assume that it is possibly a virus as the process has popped out of nowhere. Although the original Elara app Windows 10 is not malicious, its background process might be corrupted or replaced by malware. The first indicator of an infection is that it slows down your PC and finally destroys the machine. As a result, it is critical to figure out if malware has infected Elara app process. In this post, we will go over how Elara software works, why it prevents Windows shutdown, and how to fix it.
How to Fix Elara Software Preventing Shutdown on Windows 10
Hundreds of little components from hundreds of different small manufacturers are used by all PC manufacturers in their systems. Because many manufacturers employ these components in their products, they are found in a variety of different brands, including HP, Samsung, and Dell. Elara software is used to control one of these components, which is linked to the touchpad on a laptop.
- Because its primary purpose is to facilitate touchpad operation, isto é only available on laptops.
- It is an application that comes pré-instalado em Dell, Toshiba, and Sony PCs.
- Este programa é instalado em Pasta de arquivos de programas with the PC touchpad driver. It may be incorporated as part of your PC touchpad driver rather than being a separate driver or software.
- ApntEX.exe is the process that may be found in the Task Manager.
When attempting to shut down or log out after installing Elara software on your PC, your may face the following errors:
- Elara app Windows 10 stops Windows from shutting down.
- The software stops Windows from resuming.
- Windows is prevented from logging off by Elara program.
Other PC issues, such as inability to execute legitimate programs, general PCslowness, installation of unfamiliar apps, sluggish Internet connection, and so on, are commonly followed by these errors.
Why does Elara App Prevent Windows from Shutting Down?
Elara App Windows 10, which is constantly running in the background, may prevent Windows from shutting down. When Windows OS shuts down, it terminates all background processes. However, if the operating system determines that a process is sensitive, it cancels the shutdown and notifies you that a sensitive background task exists. If the Apntex.exe process is not infected, it is not recommended that Elara software be removed. It is possible that removing Elara will cause the touchpad to malfunction. Instead, you may use the Windows registry repair we have discussed in this guide.
Method 1: End Apntex.exe via Task Manager
Elara app Windows often starts a background process called Apntex.exe. This procedure has nothing to do with Shutdown avoidance. It is conceivable, though, that the App has been replaced with malware. This might happen to any software executing on your PC. It is a good idea to start scanning with an antivirus or anti-malware program.
However, if you only want to solve this problem temporarily, use Task Manager to terminate this process.
Observação: This may cause your touchpad to malfunction, so make sure you have a mouse available as a backup.
1. Pressione Teclas Ctrl + Shift + Esc juntos para abrir Gerenciador de tarefas
2. Vá para a Adicionar ao carrinho tab, scroll down and locate the Apntex.exe process from the list
3. Clique com o botão direito do mouse no Apntex.exe processo e escolha Finalizar tarefa, conforme ilustrado abaixo.
The process will be closed for a brief period, Check whether Elara software preventing shutdown issue is rectified or not.
Leia também: Como encerrar a tarefa no Windows 10
Method 2: Create AutoEndTasks Registry Key
Sometimes when shutting down, your Windows OS will prompt you to close all the applications to proceed further. It will display the Force Shut down button to ask for your permission to do so. If we enable AutoEndTasks, all your applications will be closed automatically without the prompting Window asking for your permission. This will close and terminate Elara software as well. Here’s how to create AutoEndTask registry key in order to fix this issue:
1. Pressione Teclas Windows + R simultaneamente para abrir Execute caixa de diálogo.
2. Tipo regedit e clique OK, as shown, to launch Editor do registro.
3. Clique em Sim, Na Controle de Conta de Usuário pronto.
Observação: Back up your registry first so that you can easily restore it if something goes wrong.
4. Clique Envie o e escolha Exportações to create a backup, as depicted below.
5. Agora, navegue até PanelDesktop HKEY_CURRENT_USERControl no Editor do registro.
6. Aqui, clique com o botão direito no espaço vazio no painel direito e selecione Novo > Valor DWORD (32 bits) conforme ilustrado abaixo.
7. Colocou o Dados do valor: para 1 e digite o Nome do valor: as AutoEndTasks cadeia.
8. To save changes, click OK e Reinicie o seu PC.
Leia também: Correção: o editor do Registro parou de funcionar
Método 3: Atualizar drivers de dispositivo
If the above method did not work for you, try updating your device drivers and check your Elara software preventing shutdown issue is fixed or not. Follow the given steps to update Network adapter drivers:
1. Aperte o Tecla do Windows, Tipo gerenciador de dispositivos, e clique em Abra.
2. Double-click on the device section (e.g. Adaptador de rede) to expand it.
3. Clique com o botão direito em seu driver do dispositivo (por exemplo: Miniporta WAN (IKEv2)) e escolha Atualizar driver a partir do menu.
4. Selecionar Pesquisar motoristas automaticamente to update the driver automatically.
5A. If a new driver is found, the system will automatically install it and prompt you to restart your PC.
5B. If a notification stating A best drivers for your device are already installed is displayed, click on Search for updated drivers on Windows Update opção.
6. No Windows Update janela, clique em Ver atualizações opcionais no painel direito.
7. Marque as caixas ao lado de Drivers that you need to install and then, click on the Baixe e instale botão mostrado em destaque.
8. Repeat the same for Graphics drivers as well.
Leia também: Fix Wi-Fi Adapter Not Working in Windows 10
Método 4: atualizar o sistema operacional Windows
Make sure your PC has the most recent Windows OS upgrades installed. As a reminder, Microsoft releases Windows updates regularly to improve the system reliability and resolve other bugs.
1. Pressione Windows key + I keys simultaneamente para abrir Configurações.
2. Escolha o Atualização e segurança configurações.
3. No Windows Update menu, clique em Verificar atualizações no painel direito.
4A. If there is not any update it will show the message: você está atualizado.
4B. If there is update available, click on instalar agora button to install the update and restart seu PC.
Leia também: Fix Windows 10 Taskbar Flickering
Perguntas mais frequentes (FAQs)
Q1. Is it possible to remove Elara from my device?
Resp. Elara application should not be uninstalled. Because, as previously said, it is not malicious software. It is a device driver that is in charge of the functioning of laptop mouse touchpad. It is also conceivable that uninstalling it from your laptop can cause some troubles with the operation. However, it only occurs 2-3 times while closing down the PC. We recommend that you attempt the solutions listed above.
Q2. Is Elara application a virus?
Resp. The original Elara application, on the other hand, não é um vírus. There is still a chance that malware will be introduced into or replace the application, which may happen when you download the executable file from a third-party source.
Q3. Why is an app blocking Windows 10 from shutting down?
Resp. Quando programs with unsaved data are still active on Windows, this app obstructing shutdown box is displayed. Then, you get the option of saving and closing the program or closing it without saving anything. As a result, before shutting down Windows, you must end all apps that have unsaved data open in them.
Q4. How can I uninstall Elara Windows 10 app?
Resp: Comece procurando Painel de controle in the Start menu. Click Desinstalar um Programa in the Programs section. Look for Elara software or any other suspicious entries in the list of installed programs. Desinstalar each one by one until the OK button appears.
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We hope that this information was helpful with the issue regarding Elara software Janelas 10. Let us know which of these techniques worked for you. Drop your queries/suggestions in the comments section.