Issues with Microsoft Outlook’s Personal Folders File format—commonly referred to as PST—have been a huge problem for years. Microsoft knows that, which is why Outlook comes with a built-in tool called Inbox Repair to help you fix corrupted PST files.
In most cases, simply running a damaged PST file through the Inbox Repair tool should be enough to patch it up. But sometimes, you must take extra action to recover lost items.
How Outlook PST File Repair Works
Instrumentul de reparare a căsuței de intrare din Outlook este îngropat adânc în folderul de instalare Microsoft Office de pe computer, așa că trebuie să căutați puțin pentru a ajunge la el. După ce ați localizat și lansat Inbox Repair, tot ce trebuie să faceți este să selectați fișierul PST deteriorat pentru a-l repara.
Important: Inbox Repair provides an option to create a backup of the damaged PST file. Make sure to select it since you may need a copy to retrieve missing data later on.
1. Completely exit Microsoft Outlook.
2. Open File Explorer. Depending on the version of Windows that you use, navigate through the following folders:
- Windows pe 64 de biți: Local Disk (C:) > Program Files > Microsoft Office > root > Office16
- Windows pe 32 de biți: Local Disk (C:) > Program Files (x86)> Microsoft Office > root > Office16
Notă: The folder paths above apply to Outlook 2016, Outlook 2019, and Outlook 365. If you use an older version of Outlook, you must select the Office15 (Outlook 2013), Office14 (Outlook 2010), or Office12 (Outlook 2007) folder instead.
3. Locate the file labeled SCANPST și rulați-l ca administrator.
4. Folosește Naviga button to select the Outlook PST file that you want to repair.
If you don’t know the location of the PST file, press ferestre din+S to open Windows Search. Then, search for it by name and include the .PST file extension. You will see the file location within the search results.
Alternatively, open Outlook and go to Fișier > Setările contului > Fișiere de date to view the PST file’s location. Make sure to close the application after that.
5. Selectați acasă. The Inbox Repair tool will check the PST file for issues. That should take some time.
6. Check the radio button next to Faceți o copie de rezervă a fișierului scanat înainte de a repara și selectați Reparație.
7. Selectați OK to finish repairing the PST file.
Open Microsoft Outlook and it should automatically start using the PST file without issues. You will find a copy of the corrupted PST file (with the .BAK extension) in the same location as the repaired original.
Recover Lost and Found Files
Sometimes, Microsoft Outlook’s Inbox Repair tool may end up repairing a severely damaged PST file. Suppose the tool fails to place any repaired items in their original folders or locations. In that case, it will lump them into a Lost and Found folder or a set of folders under the Recovered Personal Folders eticheta.
You can recover these items by creating a new PST data file in Outlook and moving the contents from Lost and Found or Recovered Personal Folders into it.
1. Deschide Acasă tab in Outlook. Then, open the menu next to Email nou, arata spre Mai multe articole, și selectați Fișierul de date Outlook.
2. Alegeți Fișierul de date Outlook și selectați OK.
3. Specify a location on your computer, enter a name for the new PST file, and select OK.
4. Selectați Mai Mult icon (three dots) to the Outlook window’s lower-left corner and select Dosare to switch the Outlook sidebar to Folder List view.
5. Drag the contents within Lost and Found or Dosare personale recuperate into the new data file.
Once you’ve done that, you can choose to remove the Lost and Found folder or the Recovered Personal Folders data file from Outlook.
Recover Additional Items from PST
Suppose you notice any missing items within the repaired data file. if you also can’t find them inside the Lost and Found folder or under Recovered Personal Folders, you can try retrieving them using the backup copy of the original. Basically, you try to import the contents within the file without duplicating any items that the Inbox Recovery tool has already recovered.
1. Copy the corrupted PST file backup to your desktop.
2. Schimba .BAK extension at the end of the file name to .PST.
Notă: If you can’t see the file extension, open the Fișier menu in a File Explorer window and select Schimbați dosarul și opțiunile de căutare. Apoi, treceți la Vizualizare tab and uncheck the box next to Ascunde extensiile pentru tipurile de fișiere cunoscute.
3. Deschide Fișier menu in Outlook and select Deschideți și exportați > Import / Export.
4. Selectați Importați dintr-un alt program sau fișier și selectați Pagina Următoare →.
5. Selectați Fișier de date Outlook (.pst) și selectați Pagina Următoare →.
6. Selectați Naviga and select the backup copy of the corrupted PST file (the one that you just renamed).
7. Selectați Nu importați duplicate și selectați Pagina Următoare →.
8. Bifați caseta de lângă Includeți subdosarele. Apoi, selectați Import folders into the same folder and pick the account or data file that you want to import the items into.
9. Selectați finalizarea.
Once Outlook finishes importing any items, you must manually confirm if the previously missing items are now present. If not, try running the Inbox Repair tool another time.
Third-Party Outlook PST Repair and Recovery Tools
A cursory search online will reveal lots of paid third-party tools that claim to repair damaged or corrupted Outlook PST files. In almost all cases, though, the Inbox Repair tool should be more than good enough for the job.
Only use a third-party recovery program if Inbox Repair fails to retrieve your data, and do your due diligence by checking online reviews thoroughly before spending any money on them.
Before we wrap up, here’s an interesting tidbit: the Inbox Repair tool also allows you to recover deleted items from Outlook.