If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Ako opraviť chybu Netflix UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Router conflicts.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
Metóda 1: Základné riešenie problémov
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a SpeedTest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Zlepšite Sila Wi-Fi by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Wi-Fi Hotspot.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. odpálenie Netflix and in the top right corner of the screen, click on -Li sa odhlásiť.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Prihlásiť sa.
3. Zadajte svoje poverovacie listiny and check if you face error code UI3010 again.
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Metóda 3: Reštartujte smerovač
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
Poznámka: Ak používate kombinované zariadenie s káblovým modemom/smerovačom Wi-Fi, postupujte podľa krokov iba pre jedno zariadenie.
1. Nájsť tlačidlo napájania na zadnej strane smerovača.
2. Stlačte raz tlačidlo vypni to.
3. Teraz, odpojiť váš Napájací kábel smerovača a počkajte, kým sa úplne nevybije napájanie z kondenzátorov.
4. Potom, znovu the,en napájací kábel a po minúte ho zapnite.
5. Počkajte, kým sa obnoví sieťové pripojenie a skúste sa znova prihlásiť.
Metóda 4: Zakážte VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Kliknite na tlačidlo Klávesa Windows a typ Nastavenia VPN vo vyhľadávacom paneli. Kliknite na Otvorený.
2. Disconnect the active VPN service and toggle off the Možnosti VPN.
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Metóda 5: Zakážte proxy
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Výstup z Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Kliknite na tlačidlo Klávesa Windows, typ Zástupcaa kliknite na Otvorený.
3. Tu vypnite nasledujúce nastavenia.
- Automaticky zistiť nastavenia
- Použite inštalačný skript
- Použite proxy server
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1. Prejdite k Netflix vymaže súbory cookie vo svojom webovom prehliadači.
2. All the cookies will be cleared from the site and now you have to Prihlásiť sa again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
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Metóda 7: Vymažte vyrovnávaciu pamäť prehliadača
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Kliknite na tlačidlo Klávesa Windows, typ chróm, a kliknite na Otvorený.
2. Potom kliknite na ikona s tromi bodkami > Ďalšie nástroje > Vymazať údaje prehliadania… ako je znázornené nižšie.
3. Skontrolujte nasledujúce možnosti.
- Súbory cookie a iné údaje lokality
- Cachované obrázky a súbory
4. Teraz vyberte Vždy možnosť pre Časový rozsah.
5. Nakoniec kliknite na clear dátum.
Option II: On Microsoft Edge
1. Spustenie Microsoft hrana prehliadač a kliknite na three-dotted icon.
Poznámka: You can directly navigate the page to delete browsing history in Edge by typing edge: // settings / clearBrowserData vo vyhľadávacom paneli.
2. Prejdite na položku Súkromie, vyhľadávanie a služby možnosť.
3. Scroll down the right screen and click on Vyberte, čo chcete vymazať.
4. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on Teraz jasné.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. Otvor Mozilla Firefox prehliadač.
2. Kliknite na Menu ikonu v pravom hornom rohu obrazovky.
3. vybrať nastavenie možnosť z rozbaľovacej ponuky.
4. Prejdite na položku Ochrana osobných údajov a bezpečnosť časť a kliknite na Vyčistiť dáta v Súbory cookie a údaje stránok Ponuka.
5 . Uncheck the Súbory cookie a údaje stránok box and check Webový obsah uložený vo vyrovnávacej pamäti box.
6. Nakoniec kliknite na ikonu Vymazať button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. odpálenie chróm a typ chrome: // extensions in Panel s adresou URL, hit Vstupný kľúč získať zoznam všetkých nainštalovaných rozšírení.
2. Prepnúť zľava the,en prepínač pre predĺženie (napr Gramaticky pre Chrome) deaktivovať.
3. Obnovte svoj prehliadač a uvidíte, či sa chyba znova zobrazí alebo nie.
4. Opakujte vyššie uvedené kroky zakázať rozšírenia po jednom a skontrolovať, či je chyba opravená alebo nie.
Option II: Disable Edge Extensions
1. odpálenie Okrajový prehliadač a kliknite na ikona s tromi bodkami.
Poznámka: To skip the long steps to reach the extensions page, type edge: // rozšírenia/ do vyhľadávacieho panela a stlačte vstúpiť.
2. Kliknite na Rozšírenie.
3. Select any extension and click on Spravovať rozšírenia.
4. Vypnúť the extension and check if you face the error again.
5. Podobne zakázať all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the ikona s tromi bodkami, vyberte Remove from Microsoft Edge možnosť.
7. Potvrďte výzvu kliknutím na odstrániť.
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Option III: Disable Firefox Extensions
1. odpálenie Firefox a kliknite na Menu ikona.
2. Vybrať Doplnky a motívy možnosť.
3. Kliknite na Rozšírenie a vypnúť the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the ikona s tromi bodkami corresponding to it and select the odstrániť možnosť.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Do Not Track settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. Otvoriť chróm a kliknite na ikona s tromi bodkami.
2. Kliknite na nastavenie.
3. Kliknite na Bezpečnosť a ochrana osobných údajov.
4. Vybrať Súbory cookie a iné údaje lokality.
5. V Všeobecné nastavenia window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1. Prejdite k nastavenie in Edge by clicking on the ikona s tromi bodkami.
2. Prejdite na položku Súkromie, vyhľadávanie a služby.
3. Scroll down the right screen and in the súkromia menu, toggle off Odošlite požiadavky „Nesledovať“..
Option III: On Mozilla Firefox
1. odpálenie Firefox a kliknite na Menu ako je znázornené.
2. In the drop-down menu, select the nastavenie možnosť.
3. Kliknite na Ochrana osobných údajov a bezpečnosť tab, and scroll down to click on the Vždy tlačítko na Rádiu.
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Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
Poznámka: Tu Google Chrome sa berie ako príklad.
1. Kliknite na tlačidlo Klávesa Windows, typ aplikácie a funkcie, a kliknite na Otvorený.
2. Vyhľadajte chróm in Vyhľadajte tento zoznam Pole.
3. Potom vyberte chróm a kliknite na odinštalovať zobrazené tlačidlo zvýraznené.
4. Opäť kliknite na odinštalovať na potvrdenie.
5. Teraz stlačte tlačidlo Klávesa Windows, typ % LOCALAPPDATA%, a kliknite na Otvorený ísť do Local AppData zložky.
6. Otvor Google priečinok dvojitým kliknutím naň.
7. Kliknite pravým tlačidlom myši na ikonu chróm a vyberte priečinok vymazať možnosť, ako je znázornené nižšie.
8. Opäť stlačte tlačidlo Klávesa Windows, typ % AppData%, a kliknite na Otvorený ísť do AppData Roaming zložky.
9. Opäť prejdite na Google priečinok a vymazať the,en chróm priečinok, ako je znázornené v kroky 6 - 7.
10. Nakoniec reštart váš počítač.
11. Ďalej si stiahnite súbor najnovšiu verziu of Google Chrome ako je znázornené.
12. Spustite inštalačný súbor a postupujte podľa pokynov na obrazovke nainštalovať Chrome.
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Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
Poznámka: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Nastavenia> Systém> O mne. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. Stlačte a podržte Klávesy Windows + I. spoločne otvoriť Nastavenie systému Windows.
2. Kliknite na Sieť a internet.
3. Kliknite na postavenie a kliknite na Obnovenie siete.
4. Potvrďte výzvu kliknutím na Obnoviť teraz.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
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Dúfame, že vám tento návod pomohol a mohli ste ho opraviť Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.