Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Poznámka: Mohli by ste skúsiť Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Uistite sa, že ste vytvorili bod obnovenia pre prípad, že by sa niečo pokazilo.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

Toto by vám malo pomôcť Fix Windows Cannot Connect to the Printer issue,  ak nie tak pokračujte.

Method 2: Create A New Local Port

1. Stlačte kláves Windows + X a potom vyberte Ovládací panel.

2. Teraz kliknite Hardvér a zvuk potom kliknite na Zariadenia a tlačiarne.

3.Click Pridajte tlačiareň z horného menu.

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

5.From the next screen select “Pridajte lokálnu tlačiareň alebo sieťovú tlačiareň s manuálnymi nastaveniami”A kliknite na Ďalej.

6.Select Vytvorte nový port and then from type of port drop-down select Miestny prístav a potom kliknite na tlačidlo Ďalej.

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Napríklad 192.168.1.120HP LaserJet Pro M1136

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1. Stlačte kláves Windows + R a zadajte services.msc a stlačte kláves Enter.

2.Nájdite Služba zaraďovania tlače v zozname a dvakrát naň kliknite.

3. Uistite sa, že typ spustenia je nastavený na automaticky and the service is running, then click on Stop and then again click on start in order to reštartujte službu.

4. Kliknite na tlačidlo Použiť a potom na tlačidlo OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type správa tlače. msc a stlačte kláves Enter.

2.From the left pane, click All Drivers.

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, ak nie, pokračujte ďalšou metódou.

Metóda 5: Oprava registra

1.First, you need to stop Printer Spooler service (Refer to method 3).

2. Stlačte kláves Windows + R a zadajte regedit a stlačením klávesu Enter otvorte Editor databázy Registry.

3. Prejdite na nasledujúci kľúč databázy Registry:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Teraz kliknite pravým tlačidlom myši na Client Side Rendering Print Provider a zvoľte Odstrániť.

5.Now again start Printer Spooler service and reboot your PC to save changes.

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