If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Kako popraviti napako Netflix UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Router conflicts.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
1. način: Osnovno odpravljanje težav
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a SpeedTest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Izboljšajte Moč Wi-Fi by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Wi-Fi Hotspot.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. Kosilo Netflix and in the top right corner of the screen, click on Izpis.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Prijava.
3. Vnesite svoje poverilnice and check if you face error code UI3010 again.
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3. način: Znova zaženite usmerjevalnik
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
Opomba: Če uporabljate kombinirano napravo kabelski modem/usmerjevalnik Wi-Fi, sledite korakom samo za eno napravo.
1. Poišči gumb za vklop na zadnji strani usmerjevalnika.
2. Enkrat pritisnite gumb za ugasni.
3. Zdaj, odklopite vaš Napajalni kabel usmerjevalnika in počakajte, da se kondenzatorji popolnoma izpraznijo.
4. Potem, znova vzpostaviti o napajalni kabel in ga vklopite čez minuto.
5. Počakajte, da se omrežna povezava znova vzpostavi in poskusite se znova prijaviti.
4. način: Onemogočite VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Pritisnite tipko Windows tipka in tip Nastavitve VPN v iskalni vrstici. Kliknite na Odprto.
2. Disconnect the active VPN service and toggle off the Možnosti VPN.
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5. način: onemogočite proxy
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Izstopite iz Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Pritisnite tipko Windows tipka, tip Proxy, in kliknite na Odprto.
3. Here, toggle OFF the following settings.
- Samodejno zazna nastavitve
- Use setup script
- Uporabite strežnik proxy
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1. Pojdite do Netflix počisti piškotke page in your web browser.
2. All the cookies will be cleared from the site and now you have to Prijava again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
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7. način: Počistite predpomnilnik brskalnika
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Pritisnite tipko Windows tipka, tip Kromin kliknite na Odprto.
2. Nato kliknite ikona s tremi pikami > Več orodij > Izbrišite podatke brskanja ... kot je prikazano spodaj.
3. Preverite naslednje možnosti.
- Piškotki in drugi podatki spletnega mesta
- Predpomnjene slike in datoteke
4. Zdaj izberite Ves čas možnost za Časovno obdobje.
5. Na koncu kliknite Jasno datum.
Option II: On Microsoft Edge
1. Zaženite Microsoft Edge brskalnik in kliknite na three-dotted icon.
Opomba: You can directly navigate the page to delete browsing history in Edge by typing edge: // settings / clearBrowserData v iskalni vrstici.
2. Pomaknite se na Zasebnost, iskanje in storitve možnost.
3. Scroll down the right screen and click on Izberite, kaj želite počistiti.
4. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on Zdaj jasno.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. Odprite Mozilla Firefox brskalnik.
2. Kliknite na Meni ikono v zgornjem desnem kotu zaslona.
3. Izberite Nastavitve možnost iz spustnega menija.
4. Pomaknite se na Zasebnost in varnost in kliknite Počisti podatke v Piškotki in podatki spletnega mesta meni.
5 . Uncheck the Piškotki in podatki spletnega mesta box and check Predpomnjena spletna vsebina škatla.
6. Na koncu kliknite Počisti button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. Kosilo Krom in tip chrome: // razširitve in URL vrstica. Zadel Vnesite tipko da dobite seznam vseh nameščenih razširitev.
2. Preklopite off o preklopi za razširitev (npr Slovnica za Chrome), da ga onemogočite.
3. Osvežite brskalnik in preverite, ali se napaka znova prikaže ali ne.
4. Ponovite zgornje koraki da onemogočite razširitve eno za drugo, da preverite, ali je napaka odpravljena ali ne.
Option II: Disable Edge Extensions
1. Kosilo Edge brskalnik in kliknite na ikona s tremi pikami.
Opomba: To skip the long steps to reach the extensions page, type rob: // razširitve/ v iskalno vrstico in pritisnite Vnesite.
2. Kliknite na razširitve.
3. Select any extension and click on Upravljajte razširitve.
4. Preklopi the extension and check if you face the error again.
5. Prav tako onemogočiti all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the ikona s tremi pikami. Izberite Remove from Microsoft Edge možnost.
7. Poziv potrdite s klikom na odstrani.
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Option III: Disable Firefox Extensions
1. Kosilo Firefox in kliknite na Meni ikona.
2. Izberite Dodatki in teme možnost.
3. Kliknite na razširitve in izklopi the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the ikona s tremi pikami corresponding to it and select the odstrani možnost.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Ne sledim settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. Odprite Krom in kliknite na ikona s tremi pikami.
2. Kliknite na Nastavitve.
3. Kliknite na Varnost in zasebnost.
4. Izberite Piškotki in drugi podatki spletnega mesta.
5. V Ljubljani Splošne nastavitve window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1. Pojdite do Nastavitve in Edge by clicking on the ikona s tremi pikami.
2. Pomaknite se na Zasebnost, iskanje in storitve.
3. Scroll down the right screen and in the Zasebnost menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1. Kosilo Firefox in kliknite na Meni kot je prikazano.
2. In the drop-down menu, select the Nastavitve možnost.
3. Kliknite na Zasebnost in varnost tab, and scroll down to click on the Vedno radijski gumb.
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Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
Opomba: Tukaj Google Chrome je vzeto kot primer.
1. Pritisnite tipko Windows tipka, tip aplikacije in funkcijein kliknite na Odprto.
2. Poiščite Krom in Išči po tem seznamu področju.
3. Nato izberite Krom in kliknite na Odstrani prikazan poudarjen gumb.
4. Ponovno kliknite na Odstrani potrditi.
5. Zdaj pritisnite Windows tipka, tip % localappdata%in kliknite na Odprto iti AppData Lokalno mapa.
6. Odprite google mapo tako, da dvokliknete nanjo.
7. Z desno miškino tipko kliknite Krom mapo in izberite Brisanje možnost, kot je prikazano spodaj.
8. Ponovno pritisnite Windows tipka, tip % AppData%in kliknite na Odprto iti AppData gostovanje mapa.
9. Ponovno pojdite na google mapo in odstrani o Krom mapo, kot je prikazano v koraki 6 - 7.
10. Končno, restart vaš računalnik.
11. Nato prenesite najnovejša različica of Google Chrome kot je prikazano.
12. Zaženite namestitveno datoteko in sledite navodilom na zaslonu namestite Chrome.
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Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
Opomba: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Nastavitve> Sistem> Vizitka. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. Pritisnite in držite Tipke Windows + I skupaj odpreti Nastavitve okna.
2. Kliknite na Omrežje in internet.
3. Kliknite na Status kartico in kliknite na Ponastavitev omrežja.
4. Poziv potrdite s klikom na Ponastavi zdaj.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
Priporočamo:
Upamo, da vam je bil ta vodnik koristen in da ste ga lahko popravili Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.