September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Opomba: Lahko poskusite Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Ne pozabite ustvariti obnovitvene točke za vsak primer, če gre kaj narobe.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows sistem 32

2. Poiščite mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

To bi vam moralo pomagati Fix Windows Cannot Connect to the Printer issue,  če ne pa nadaljuj.

Method 2: Create A New Local Port

1.Pritisnite tipko Windows + X in nato izberite Nadzorna plošča.

Nadzorna plošča

2. Zdaj kliknite Strojna oprema in zvok nato kliknite na Naprave in tiskalniki

V razdelku Strojna oprema in zvok kliknite Naprave in tiskalniki

3.Kliknite Dodajanje tiskalnika iz zgornjega menija.

Dodajte tiskalnik iz naprav in tiskalnikov

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Kliknite Tiskalnik, ki ga želim, ni naveden na dnu

5.From the next screen select “Dodajanje lokalnega tiskalnika ali omrežnega tiskalnika z ročnimi nastavitvami”In kliknite Naprej.

Kljukica Dodaj lokalni tiskalnik ali omrežni tiskalnik z ročnimi nastavitvami in kliknite Naprej

6.Select Ustvarite nova vrata and then from type of port drop-down select Lokalno pristanišče in nato kliknite Naprej.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Na primer: 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1. Pritisnite tipko Windows + R in nato vnesite services.msc in pritisnite Enter.

servisna okna

2.Najdi Storitev tiskanja v ozadju in the list and double-click on it.

3. Prepričajte se, da je Vrsta zagona nastavljena na Samodejno and the service is running, then click on Stop and then again click on start in order to restart the service.

Prepričajte se, da je Vrsta zagona nastavljena na Samodejno za tiskalnik v ozadju

4. Kliknite Uporabi in nato V redu.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type upravljanje tiskanja.msc in pritisnite Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, če ne, nadaljujte z naslednjo metodo.

5. način: Popravek registra

1.First, you need to stop Printer Spooler service (Refer to method 3).

2. Pritisnite tipko Windows + R in nato vnesite regedit in pritisnite Enter, da odprete urejevalnik registra.

Zaženite ukaz regedit

3. Pomaknite se do naslednjega registrskega ključa:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Zdaj z desno miškino tipko kliknite Client Side Rendering Print Provider in izberite Izbrisati.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

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