Setema 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Manatua: E mafai ona e taumafai i le Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Ia mautinoa e fai se mea e toe fa'afo'isia ai ina ne'i iai se mea e tupu.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows system32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  a leai ona faaauau lea.

Method 2: Create A New Local Port

1. Press Windows Key + X ona filifili lea Lisi Pulea.

pulea le laupapa

2.Now kiliki Meafaigaluega ma Leo ona kiliki ai lea Failautusi ma le Au Lomitusi.

Kiliki masini ma lomitusi i lalo o Meafaigaluega ma leo

3.Click Faʻaopoopo se lomitusi mai le lisi luga.

Fa'aopoopo se lomitusi mai masini ma lomitusi

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Kiliki i luga Le lomitusi ou te manaʻo e le o lisiina i lalo

5.From the next screen select “Faʻaopoopo se lomitusi lolomi poʻo se masini lomitusi komepiuta ma faʻatonuga tusi”Ma kiliki leisi.

Siaki maka Fa'aopoopo se lomitusi fa'apitonu'u po'o se lomitusi feso'ota'iga ma fa'atulaga tusi lesona ma kiliki le Next

6. Filifili Fausia se uafu fou and then from type of port drop-down select Uafu i le lotoifale ona kiliki lea o le Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Faataitaiga 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Press Windows Key + R ona lolomi lea services.msc ma lavea Ulufale.

faamalama auaunaga

2. Su'e Lolomi Spooler tautua in the list and double-click on it.

3. Ia mautinoa ua seti le ituaiga Startup i automatika and the service is running, then click on Stop and then again click on start in order to restart the service.

Ia mautinoa ua seti le ituaiga Startup i le Automatic mo le lolomi lolomi

4. Kiliki Talosaga sosoo ma OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type lolomitusi.msc ma lavea Ulufale.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, a leai ona fa'aauau lea i le isi auala.

Metotia 5: Lesitala Fix

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Press Windows Key + R ona lolomi lea faʻatonutonu ma kiliki Enter e tatala le Resitala Editor.

Fa'atonu le fa'atonu regedit

3. Su'e i le ki fa'amaumauga nei:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Now kiliki-matau i luga Client Side Rendering Print Provider ma filifili Aveese.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Fautuaina mo oe:

O lena ua e manuia Fix Windows Cannot Connect to the Printer issue ae afai e i ai pea ni au fesili e uiga i lenei tusiga ona lagona le saoloto e fesili ia i latou i le vaega o faʻamatalaga.