Netflix is a popular video streaming app where you can watch TV shows, movies, documentaries, and web series. This subscription-based streaming service can be downloaded on Android, iOS, and Windows. Virgin Media is one of the famous service providers in the UK. Recently, many Virgin media users have complained Netflix not working on Virgin Media. If Netflix is not working on Virgin, you have to check whether the network connection is working well or not. Netflix not connecting to Virgin Media issue can be fixed by troubleshooting a few browser glitches. In addition, there are so many related fixes discussed in this guide to resolve Netflix is not connecting to Virgin Media problem on your device.
How to Fix Netflix Not Working on Virgin Media
Here are some reasons that cause Netflix is not working on Virgin. Analyze them deeply so that you can troubleshoot the problem so easily.
- Probleme me lidhjen e rrjetit
- Sinjali i dobët i rrjetit
- Internet interference
- Cilësimet e gabuara të rrjetit
- Bad network cable
- Shtesat e papajtueshme të shfletuesit
- ISP services are limited
- VPN/Proxy server interference
In this section, we have compiled a list of troubleshooting methods that will help you fix Netflix is not working on Virgin. Follow them in the same order to attain the best results in Windows 10 PC.
Metoda 1: Hapat bazë të zgjidhjes së problemeve
Some of the basic methods to solve the said problem are given below;
1A. Rinisni kompjuterin
First and foremost, you can troubleshoot Netflix is not connecting to Virgin Media by restarting your computer. This will resolve all the temporary glitches associated with the browser and application.
1B. Refresh Page
As suggested by Netflix, reloading Netflix pages will resolve the browser conflicts and Netflix not connecting to Virgin Media ISSUE as well. Also, check if there are any server issues and if you use the latest version of Netflix.
1C. Connect to Different Network
If you have connected to a public network, your administrator might have disabled a few sites and applications. In this case, connect to a different network if possible and check if you have fixed the issue.
1D. Increase Signal Strength
You can increase the Wi-Fi signal strength by moving yourself toward the router and removing the obstacles (wireless phones, microwaves, etc) that interfere with the network.
1E. Switch to Another Browser
If there are browser-related issues in your Windows 10 PC, you could resolve the same by simply switching to other browsers. By doing so, you can identify whether the problem is associated with the app or the browser.
1F. Switch to Wired Connection
If you are using a Wi-Fi signal, connect your Windows PC and router using an Ethernet cable. Then, play Netflix and check if the problem persists.
1 G. Përditëso Windows
Also, if there are any bugs in your PC, they can only be fixed after a Windows update. Microsoft releases regular updates to fix all these bugs thereby fixing Netflix not working on Virgin Media issue.
Hence, ensure if you have updated your Windows Operating System and if there are any updates pending in action, use our guide How to Download and Install Windows 10 Latest Update
After updating your Windows Operating System, check whether you can access Netflix without any issues.
1H. Update WLAN Driver
Device drivers establish a connection link between the hardware and the Operating System of your computer. Also, faulty or corrupt drivers lead to the discussed issue. Many users have reported that updating WLAN drivers have helped them fix the problem. You are advised to update WLAN drivers to improve the reliability of your network adapters, fix compatibility issues, and resolve the discussed issue. Follow our guide on How to Update Network Adapter Drivers on Windows 10 to do so.
1I. Reinstall WLAN Driver
Incompatible drivers must be reinstalled to fix the discussed Microsoft problem. You are advised to reinstall device drivers only if you cannot attain any fix by updating them. Steps to reinstall drivers are very easy and you can do so by using a third-party application or manually. Follow our guide How to Uninstall and Reinstall Drivers on Windows 10 to reinstall drivers in your Windows 10 computer.
Pas riinstalimit të drejtuesve të rrjetit, kontrolloni nëse e keni rregulluar problemin e diskutuar.
Gjithashtu lexoni: Rregullimi i adresës IP të serverit nuk mund të gjendej në Windows 10
1J. Roll Back WLAN Drivers
When you roll back your drivers, all the current versions of the hardware device will be uninstalled and previously installed drivers will be installed on your PC. This feature will be very helpful when any new driver update does not work well with your computer. Follow the steps as instructed in our guide How to Rollback Drivers on Windows 10 to fix the problem.
After your Windows 10 computer has installed the previous version of drivers, check if you have fixed Netflix not working on Virgin Media issue or not.
1K Çaktivizo përkohësisht antivirusin (nëse ka)
Your antivirus program may mistakenly prevent any new latest updates from being installed on your PC. Many compatibility issues are identified by several Windows users that are difficult to tolerate and rectify. Antivirus software like Norton Avast may prevent any latest Netflix updates that fix the issue and you are advised to disable any inbuilt or third-party antivirus software temporarily to resolve the same. Read our guide on How to Disable Antivirus Temporarily on Windows 10 and follow the instructions to disable your Antivirus program temporarily on your PC.
Pas rregullimit të problemit në kompjuterin tuaj Windows 10, sigurohuni që të riaktivizoni programin antivirus pasi një sistem pa një grup sigurie është gjithmonë një kërcënim.
1L. Disable Windows Firewall (Not Recommended)
Sometimes, Windows Defender Firewall in your computer might prevent Netflix access, for some security reasons. If in case, the apps have been blocked by Windows Defender Firewall, you have to enable it or disable the Firewall securities temporarily from your computer. If you do not know how to disable Windows Defender Firewall, our guide on How to Disable Windows 10 Firewall will help you do so. You can also allow the app by following our guide Allow or Block Apps through the Windows Firewall
Metoda 2: Shpëlaj memorien e DNS
To fix Netflix is not working on Virgin on your website, you can flush the DNS or Domain Name System cache of the Wi-Fi network. With reference to the answer to the question of how to fix Netflix is not connecting to Virgin Media, it is necessary to have an uninterrupted Internet Connection. You can implement the steps provided in the link given here to flush the DNS cache of your Network connection on your PC.
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Method 3: Troubleshoot Network Connection
The next method to fix Netflix not working on Virgin Media issue is to fix network connectivity problems in your PC. The glitch in the Internet Connection can be fixed by resetting the Wi-Fi Router. Read our guide to troubleshoot network connectivity problems on Windows 10.
Method 4: Verify Netflix Server Status
Duhet të kontrolloni Netflix server status to ensure there are no technical reasons from the server itself. There have been times when the servers of the application are down which results in various unexpected errors on the Netflix users’ screens. So, check for the servers and if they are working fine, move on to the next method given below.
Metoda 5: Kalo te serverët VPN ose Ndrysho vendndodhjen
If you notice Netflix is not working on Virgin issue pops up after switching to a new location, you must check if your location is geographically restricted or not. Make a note that Netflix may be limited to certain areas and locations. To fix these location problems, you can try using a VPN (Virtual Private Network).
Using a VPN network will hide your geographic details and enables you to send and receive data packets across public networks. Thus, you may use your network në mënyrë anonime duke fshehur identitetin tuaj të rrjetit. Nëse jeni të hutuar se si të zgjidhni një rrjet të përshtatshëm VPN, hidhini një sy udhëzuesit tonë, Çfarë është një VPN dhe si funksionon?
Method 6: Force Stop & Relaunch Netflix
Netflix is not working on Virgin can be extremely annoying when you want to watch your favorite show eagerly. In such a situation, you can try to force stopping the application and then relaunch it to settle the error. For browser users, you can simply try closing the tab on which you are viewing Netflix and then run it again on a new tab in the browser.
Gjithashtu lexoni: Rregulloni një gabim të papritur në Netflix
Method 7: Re-login to Netflix Again
Signing out of the Netflix account will clear any problems in your account and credentials. Wait for some time, log in to your account again as instructed.
1. In the top right corner of the Netflix ekran, klikoni mbi Sign Out siç tregohet.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Then, click on Hyni siç tregohet.
3. Type your credentials and check if you face Netflix not working on Virgin Media issue again.
Metoda 8: Përdorni Shfletimin Privat
The Incognito Mode in Chrome browser is primarily meant for secure and private browsing. It is made for people who do not want their search history or recent pages saved on their device. Due to its privacy policy, this mode does not allow users to record their screens or take screenshots. Using Netflix in incognito mode has helped many users to fix Netflix not connecting to Virgin Media issue. Check our guide to enable Incognito mode in Chrome.
Now, check if you face the problem again.
Method 9: Clear Web Browser Cache
The cached data on your web browser can hinder the usage of Netflix on the app. You can follow the instructions on the link given to clear the cache on the web browser to fix the issue.
Metoda 10: Çaktivizo shtesat e shfletuesit
If you have numerous web extensions like Ad-blockers on the browser, you may face Netflix not working on Virgin Media issue. You can try disabling them on the browser to fix the error.
1. Goditni Dritaret kyç, kërkoni për Google Chrome app, dhe goditi Shkruani Celës.
2. Kliko në tre pika vertikale në këndin e sipërm djathtas. Klikoni mbi Më shumë mjete opsionin dhe klikoni në Extensions opsion në menunë ngjitur.
3. Ndrysho nga shtesat e uebit për t'i çaktivizuar ato.
Gjithashtu lexoni: How to Perform Chrome Openload Fix
Metoda 11: Rinisni shërbimet thelbësore të Windows
Some essential Windows services like Windows Update and Background Intelligent Transfer services must be enabled on your computer to avoid Netflix is not working on Virgin issue. The Background Intelligent Transfer services use available bandwidth to install any latest updates so that your computer installs any update only if there is no other installation in progress. If these services are disabled in your system, you are more likely to face the discussed error. Hence, restart essential Windows services as instructed below.
1. lloj Sherbimet në menynë e kërkimit dhe klikoni mbi Drejtoni si administrator.
2. Tani, lëvizni poshtë dhe klikoni dy herë mbi Shërbimi i Transfertave Inteligjente Sfondi.
3. Now, select the Startup type to Automatic, as depicted.
Shënim: Nëse Statusi i shërbimit is ndaloi, pastaj klikoni mbi fillim butoni Nëse Statusi i shërbimit is drejtimin, klikoni mbi Stop dhe Niseni përsëri.
4. Kliko në Aplikoni OK për të ruajtur ndryshimet.
5. Përsëritni të gjitha këto hapa për shërbime të tjera të Windows si p.sh kriptografike, MSI Installerdhe Shërbimet e azhurnimit të Windows.
Metoda 12: Pastroni cookie-t e Netflix
Clearing the cache and cookies of Netflix can fix Netflix not working on Virgin Media and issues in Netflix stored data. Follow the steps listed below to do so.
1. Shkoni te Netflix pastroni kukit faqe. Pasi të keni shkuar te faqja, të gjitha cookies do të pastrohen nga faqja.
2. Tani, kliko në Hyni dhe identifikohuni me kredencialet tuaja.
Gjithashtu lexoni: Si të rregulloni kodin e gabimit Netflix M7111-1101
Metoda 13: Përditësoni aplikacionin Netflix
Sometimes, Netflix is not connecting to Virgin Media issue on Netflix can also occur due to the outdated version of the app. Netflix releases updates for the app from time to time and it is necessary for users to keep up with the app updates to avoid errors. Usually, users get to know about the available updates regularly but in case you have missed one, it is time that you check for an update and manually install it. Windows users can easily attempt this method by checking for the latest version with the help of the Microsoft Store. Follow the given steps to update Netflix app.
1. Shtypni Keyelësi Windows, shkruaj Microsoft Shitore, pastaj klikoni mbi hapur.
2. Kliko në Bibliotekë.
3. Kliko në Merrni azhurnime në këndin e sipërm të djathtë.
Your updates will automatically start and once they are complete, try to run Netflix app on your PC to check if Netflix not connecting to Virgin Media issue is fixed.
Metoda 14: Rikthimi i përditësimeve të fundit të Windows
Even if you have updated your Windows 10 to the latest version. Sometimes bugs and errors in the latest Windows version cause Netflix app errors. To resolve this issue you can try to roll back your latest Windows app. This will install the previous Windows 10 version on your computer. Follow the steps below to do so:
1. Nisë Dritaret Cilësimet.
2. Kliko në Azhurnimi & Siguria vendosjen.
3. Nga paneli në anën e majtë, lundroni te shërim menu.
4. Gjeni Kthehuni te versioni i mëparshëm i Windows 10 dhe klikoni mbi Get filluar.
5. Prisni që procesi të përfundojë dhe rinisni kompjuterin tuaj.
Gjithashtu lexoni: 5 Rregullimi i gabimit të zbuluar nga përfaqësuesi i Netflix
Metoda 15: Rivendos aplikacionin Netflix
If updating Netflix did not help in resolving Netflix not working on Virgin Media issue then resetting Netflix app can fix the issue. Netflix, like other apps, contains cache that has temporary files. These temporary cache files can become corrupt over time and eventually result in Netflix is not working on Virgin issue. Therefore, to make sure this is not the case, reset the Netflix app using the steps that are given below:
1. Shtypni Tastet Windows + I together to open the Settings.
2. Kliko në Apps vendosjen.
3. Në Aplikacione dhe veçori window locate and click on the Netflix app.
4. Pastaj, klikoni mbi Opsione të avancuara.
5. Scroll down and click on Reset.
6. Wait for the process to finish and restart your computer.
Method 16: Reinstall Netflix App
If none of the previous methods works, and the issues in Netflix stored data have still not been resolved. You can try to uninstall and reinstall the Netflix app.
1. Goditni Keyelësi Windows, shkruaj Netflix në shiritin e kërkimit të Windows.
2. Nga paneli në anën e djathtë, gjeni dhe klikoni mbi Uninstall.
3. Confirm the prompt by clicking on Uninstall button.
4. Wait for the uninstallation process to finish.
5. Once the uninstallation process has finished, launch the Microsoft Shitore app.
6. Në Dyqanin e Microsoft, kërkoni për Netflix.
7. Kliko në Marr butonin për të instaluar aplikacionin Netflix në pajisjen tuaj.
Prisni që instalimi të përfundojë.
Gjithashtu lexoni: Fix Netflix Error Code NSES-404 in Windows 10
Metoda 17: Riinstaloni shfletuesin e uebit
If none of the above steps fix the said Netflix not working on Virgin Media. Then you can reinstall your web browser to solve the problem.
1. Shtypni Keyelësi Windows, shkruaj Paneli i kontrollit dhe klikoni mbi hapur.
2. Set Shiko sipas: Kategoria, pastaj klikoni mbi Ininstaloni një program sipas Programe menu siç tregohet.
3. zgjedh Mozilla Firefox nga lista dhe klikoni mbi Uninstall siç tregohet.
4. Kliko në Po on Llogaria Kontrollit të Antarit të shpejtë.
5. Kliko në Tjetra> butoni brenda Çinstalo Mozilla Firefox magjistar.
6. Kliko në Uninstall.
7. click Fund për të mbyllur dritaren.
8. shtyp Keyelësi Windows, shkruaj % Localappdata% dhe klikoni mbi hapur per te shkuar ne AppData Local dosje.
9. Klikoni me të djathtën on Mozilla dosje dhe zgjidhni fshij.
10. Shtypni Keyelësi Windows përsëri, shkruani %të dhenat e programit% dhe klikoni mbi hapur per te shkuar ne AppData Roaming dosje.
11. Përsëriteni Hapi 9 për të fshirë Mozilla dosje.
12. Më në fund, rinisni kompjuterin tuaj.
13. Shkarko Mozilla Firefox nga Faqen zyrtare të internetit.
14. Vrapo Instaluesi i Firefox-it nga Shkarkime dosje dhe instaloni shfletuesin në kompjuterin tuaj.
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Shpresojmë që udhëzuesi të ishte i dobishëm dhe të keni qenë në gjendje ta rregulloni Netflix not working on Virgin Media on your Windows 10 device. Keep visiting our page for more cool tips & tricks and leave your comments below. Let us know what you want to learn about next.