Play Store’s “Authentication is required” error sometimes appears out of nowhere and prevents you from getting your favorite apps or games from the Store. If you’re experiencing this issue, you’ll have to find the underlying problem and fix that to download content from the Store.
Luckily, getting around this issue is easy. You have several ways to fix the issue and ultimately download your apps and games.
Force Stop and Reopen Google Play Store
When the Play Store acts up, first close and reopen the Store app. If this doesn’t solve the issue, try force closing and reopening the app. That might work for you.
Tseba seo force closing the Store app doesn’t delete your personal data.
- Qala Settings app ka fono ea hau.
- Access Lisebelisoa le litsebiso > Store Play Google ho Litlhophiso.
- u tlanye Qobella ho emisa to forcibly close the Store bapala app e.
- khetha OK in the prompt to confirm your choice.
- Relaunch Store bapala and see if you can now download your favorite apps and games.
Resync Your Google Account Settings
If your phone’s settings have gone out of sync with your Google account settings, that can lead to the “Authentication is required” error. In this case, manually resync your Google details with your phone, which should resolve the problem.
You’ll need access to the internet to sync your account settings.
- Open Settings fono ea hau.
- Scroll down in Settings and select Litlaleho.
- Select your primary Google account in the accounts list.
- u tlanye Khokahano ea ak'haonte on the account page.
- Tap the three dots in the top-right corner and choose Lumellanya hona joale.
- Wait for your phone to sync your account settings.
- Open Store bapala and try to download your item.
Hlakola Cache ea Lebenkele la Google Play
Google Play Store’s problematic cache files may be the reason you’re getting the “Authentication is required” error. Luckily, you can remove all these cache files without affecting your data.
Play Store will build the cache files from scratch when you’ve cleared the files.
- Qala Settings fono ea hau.
- Hloa hlooho ho Lisebelisoa le litsebiso > Store Play Google.
- Tlanya Ho boloka & cache kgetho.
- khetha Hlakisa cache.
- Open Store bapala and see if your chosen app or game downloads. If you still get the error, clear the Store cache data by heading to Settings > Lisebelisoa le litsebiso > Store Play Google > Ho boloka & cache le ho tlanya Tlosa polokelo.
Allow Google Play Store to Use Unrestricted Data
If you’ve enabled data saver mode on your Android phone, you might have restricted Play Store’s data limit. This can interfere with your app and game downloads, and it’s possible the “Authentication is required” error is the result of that.
To overcome that, allow Play Store to use unrestricted data even when your phone is in data saver mode, as follows:
- Access Settings fono ea hau.
- khetha Lisebelisoa le litsebiso e lateloa ke Store Play Google.
- khetha Lintlha tsa mobile le Wi-Fi on the Play Store page.
- Tlosa Unrestricted data usage kgetho.
- Qala Store bapala and try to download your app or game.
Tlosa Lintlafatso tsa Play Store
Google regularly pushes updates for Play Store to keep the app bug-free. Sometimes, though, one of these updates causes various issues.
That might have happened with Play Store on your phone. In this case, you can roll back the update and see if that fixes your issue.
- Qala Settings fono ea hau.
- Kenya kahare Lisebelisoa le litsebiso > Store Play Google ho Litlhophiso.
- Tap the three dots in the top-right corner and select Tlosa litlhatlhobo.
- khetha OK in the prompt to confirm your choice.
- Open Store bapala and see if your app or game now downloads.
Remove and Re-Add Your Google Account
Since Play Store’s “Authentication is required” error is related to ak'haonte ea hau ea Google, it’s worth removing and re-adding the account to your phone.
You’ll need your Google account’s username and password to log back into your account.
- Open Settings fono ea hau.
- u tlanye Litlaleho ho Litlhophiso.
- Choose your Google account in the list.
- khetha Tlosa akhaonto to remove your account.
- khetha Tlosa akhaonto in the prompt to proceed with your choice.
- To add your account back to your phone, head to Settings > Litlaleho > Kenya akhaonto 'me u tlanye Google. Then, enter your login details and continue.
Turn Off Authentication for Play Store Purchases
If you’ve enabled the option that requires authentication for Play Store purchases, it might be worth turning off that option to get rid of the “Authentication is required” error. This way, the next time you download something from the Store, you won’t have to authenticate yourself.
You can turn authentication back on whenever you want.
- Qala Store Play Google fono ea hau.
- Tlanya aekhone ea boemo ba hau hukung e kaholimo ho le letona.
- khetha Settings from the menu that opens.
- u tlanye netefatso ho li-menu tsa Litlhophiso.
- khetha Require authentication for purchases.
- E sebedise Le ka mohla kgetho.
- See if you can now download your app or game from Play Store.
Install the App Using an APK File
If you’re still having issues downloading apps or games from the Play Store due to the “Authentication is required” error, use an alternate method to get your item.
One way is to download your item’s APK file from a non-Play Store source, and then install that APK on your phone. There are several safe APK download sites where you can download your favorite apps and games.
Go through our guide on how to install Android apps via APKs to learn the entire procedure.
Let “Google Play Authentication Is Required” Bother You No More
Google’s Play Store on Android has its fair share of issues, but these issues shouldn’t prevent you from doing your tasks. If you’re looking to get an item from the Store, but can’t due to an authentication error, the above guide is all you need to fix that problem. We hope it helps you out.