If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Jinsi ya Kurekebisha Hitilafu ya Netflix UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Migogoro ya router.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
Method 1: Basic Troubleshooting
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a Speedtest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Improve the Nguvu ya Wi-Fi by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Wi-Fi.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. Uzindua Netflix and in the top right corner of the screen, click on Toka.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Ingia.
3. Andika yako sifa and check if you face error code UI3010 again.
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Njia ya 3: Anzisha tena Router
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
Kumbuka: Ikiwa unatumia modemu ya kebo/ kifaa cha kuchana cha kipanga njia cha Wi-Fi, fuata hatua kwa kifaa kimoja pekee.
1. Pata Kitufe cha nguvu nyuma ya kipanga njia chako.
2. Bonyeza kitufe mara moja ili zima hio.
3. Sasa, kukatwa yako Cable ya nguvu ya kisambaza data na kusubiri mpaka nguvu imekwisha kabisa kutoka kwa capacitors.
4. Halafu, kuunganisha ya nguvu cable na uwashe baada ya dakika.
5. Kusubiri hadi uunganisho wa mtandao uimarishwe tena na jaribu kuingia tena.
Njia ya 4: Zima VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Piga Ufunguo wa Windows na weka Mipangilio ya VPN kwenye upau wa utafutaji. Bonyeza Open.
2. Disconnect the active VPN huduma na kuzima Chaguzi za VPN.
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Njia ya 5: Zima Proksi
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Exit from Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Piga Ufunguo wa Windows, aina Wakala, na ubofye Open.
3. Here, toggle OFF the following settings.
- Tambua mipangilio ya moja kwa moja
- Tumia hati ya usanidi
- Tumia seva ya wakala
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1. Nenda kwa Netflix futa vidakuzi page in your web browser.
2. All the cookies will be cleared from the site and now you have to Ingia again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
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Njia ya 7: Futa Cache ya Kivinjari
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Piga Ufunguo wa Windows, aina Chrome, na bofya Open.
2. Kisha, bofya kwenye ikoni ya nukta tatu > Zana zaidi > Futa data ya kuvinjari kama inavyoonyeshwa hapa chini.
3. Angalia chaguzi zifuatazo.
- Vidakuzi na data zingine za tovuti
- Picha zilizohifadhiwa na faili
4. Sasa, chagua Muda wote chaguo kwa Aina ya saa.
5. Hatimaye, bofya Futa data.
Option II: On Microsoft Edge
1. Uzindua microsoft Makali kivinjari na ubonyeze kwenye three-dotted icon.
Kumbuka: You can directly navigate the page to delete browsing history in Edge by typing makali: // mipangilio / clearBrowserData katika bar ya utafutaji.
2. Nenda kwa Faragha, utaftaji na huduma chaguo.
3. Scroll down the right screen and click on Chagua cha kufuta.
4. Katika dirisha linalofuata, chagua masanduku kulingana na mapendekezo yako kama Browsing history, Cookies and other site data, Cached images and files, etc, and click on Futa sasa.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. Fungua Mozilla Firefox browser.
2. Bonyeza orodha ikoni kwenye kona ya juu kulia ya skrini.
3. Chagua Mazingira chaguo kutoka kwa kushuka.
4. Nenda kwa Usiri na Usalama sehemu na bonyeza Futa Data katika Vidakuzi na data ya Tovuti menu.
5 . Uncheck the Vidakuzi na data ya Tovuti box and check Maudhui ya Wavuti yaliyoakibishwa sanduku.
6. Mwishowe, bonyeza kitufe cha wazi button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. Uzindua Chrome na weka chrome: // upanuzi in Upau wa URL. Piga Ingiza ufunguo kupata orodha ya viendelezi vyote vilivyosakinishwa.
2. Kubadili Off ya kugeuza kwa ajili ya ugani (mfano Grammarly kwa Chromekuizima.
3. Onyesha upya kivinjari chako na uone ikiwa kosa limeonyeshwa tena au la.
4. Rudia yaliyo hapo juu hatua kuzima viendelezi moja baada ya nyingine ili kuangalia ikiwa kosa limerekebishwa au la.
Option II: Disable Edge Extensions
1. Uzindua Kijiji cha kivinjari na bofya ikoni ya nukta tatu.
Kumbuka: To skip the long steps to reach the extensions page, type makali: // upanuzi / kwenye upau wa utaftaji na gonga kuingia.
2. Bonyeza juu ya Upanuzi.
3. Select any extension and click on Dhibiti viendelezi.
4. Zima the extension and check if you face the error again.
5. Vivyo hivyo, Disable all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the ikoni ya nukta tatu. Chagua Remove from Microsoft Edge chaguo.
7. Thibitisha kidokezo kwa kubofya Ondoa.
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Option III: Disable Firefox Extensions
1. Uzindua Firefox na bofya orodha icon.
2. Chagua Viongezi na mada chaguo.
3. Bonyeza juu ya Upanuzi na kugeuza mbali the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the ikoni ya nukta tatu corresponding to it and select the Ondoa chaguo.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Usifuatilie settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. Open Chrome na bofya ikoni ya nukta tatu.
2. Bonyeza juu ya Mazingira.
3. Bonyeza juu ya Usalama na faragha.
4. Chagua Vidakuzi na data zingine za tovuti.
5. Ndani ya Mipangilio ya jumla window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1. Nenda kwa Mazingira in Edge by clicking on the ikoni ya nukta tatu.
2. Nenda kwa Faragha, utaftaji na huduma.
3. Scroll down the right screen and in the faragha menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1. Uzindua Firefox na bofya orodha kama inavyoonekana.
2. In the drop-down menu, select the Mazingira chaguo.
3. Bonyeza Usiri na Usalama tab, and scroll down to click on the Daima kifungo cha redio.
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Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
Kumbuka: Huu google Chrome inachukuliwa kama mfano.
1. Piga Ufunguo wa Windows, aina programu na vipengele, na bofya Open.
2. Tafuta Chrome in Tafuta orodha hii shamba.
3. Kisha, chagua Chrome na bofya Kufuta kitufe kilichoonyeshwa kimeangaziwa.
4. Tena, bofya Kufuta kuthibitisha.
5. Sasa, bonyeza Ufunguo wa Windows, aina %appdata ya ndani, na bofya Open kuenda kwa AppData Local folder.
6. Fungua google folda kwa kubofya mara mbili juu yake.
7. Bonyeza-kulia kwenye Chrome folda na uchague kufuta chaguo kama inavyoonyeshwa hapa chini.
8. Tena, piga Ufunguo wa Windows, aina appdata%, na bofya Open kuenda kwa AppData Roaming folder.
9. Tena, nenda kwa google folda na kufuta ya Chrome folda kama inavyoonyeshwa kwenye hatua 6 - 7.
10. Mwishowe, fungua tena PC yako.
11. Kisha, pakua toleo la karibuni of google Chrome kama inavyoonekana.
12. Endesha faili ya faili ya kuanzisha na ufuate maagizo kwenye skrini sakinisha Chrome.
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Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
Kumbuka: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Mipangilio> Mfumo> Kuhusu. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. Bonyeza na ushikilie Funguo za Windows + I pamoja ili kufungua Mipangilio ya Windows.
2. Bonyeza juu ya Mtandao na Mtandao.
3. Bonyeza Hali ya Oda tab na bofya Upyaji wa mtandao.
4. Thibitisha kidokezo kwa kubofya Weka upya sasa.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
Ilipendekeza:
Tunatumahi kuwa mwongozo huu ulikuwa muhimu na unaweza kurekebisha Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.