If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
Paano Ayusin ang Netflix Error UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- Router conflicts.
- Network restrictions.
- Incompatible/outdated drivers.
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
Paraan 1: Pangunahing Pag-troubleshoot
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a SpeedTest. If you detect your network is very slow, then contact your Internet Service Provider.
2. Pagbutihin ang Lakas ng Wi-Fi by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Wi-Fi hotspot.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1. Ilunsad Netflix and in the top right corner of the screen, click on Mag-sign Out.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on Mag-sign in.
3. I-type ang iyong Kredensyal and check if you face error code UI3010 again.
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Paraan 3: I-restart ang Router
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
tandaan: If you are using a cable modem/ Wi-Fi router combo device, follow the steps only for a single device.
1. Hanapin ang Power button sa likod ng iyong router.
2. Pindutin ang pindutan nang isang beses upang patayin mo.
3. Ngayon, kalagin iyong Router power cable at maghintay hanggang ang kapangyarihan ay ganap na maubos mula sa mga capacitor.
4. Pagkatapos, makipagkonek muli ang kapangyarihan cable at i-on ito pagkatapos ng isang minuto.
5. Maghintay hanggang ang koneksyon sa network ay muling maitatag at subukang mag-sign in muli.
Paraan 4: Huwag paganahin ang VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1. Pindutin ang Windows key at uri Mga setting ng VPN sa search bar. Mag-click sa Pagbubukas.
2. Disconnect the active VPN service and toggle off the Mga pagpipilian sa VPN.
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Paraan 5: I-disable ang Proxy
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Lumabas mula sa Netflix and make sure you close all the background processes related to Netflix from Task Manager.
2. Pindutin ang Windows key, type Kahalili, at mag-click sa Pagbubukas.
3. Here, toggle OFF the following settings.
- Awtomatikong makita ang mga setting
- Gumamit ng script ng pag-setup
- Gumamit ng isang proxy server
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1. Mag-navigate sa I-clear ng Netflix ang cookies page in your web browser.
2. All the cookies will be cleared from the site and now you have to Mag-sign in again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
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Paraan 7: I-clear ang Browser Cache
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1. Pindutin ang Windows key, type kromo, at mag-click sa Pagbubukas.
2. Pagkatapos, i-click ang icon na may tatlong tuldok > Higit pang mga tool > I-clear ang data sa pag-browse ... gaya ng nakalarawan sa ibaba.
3. Suriin ang mga sumusunod na opsyon.
- Mga cookies at iba pang data ng site
- Naka-cache ng mga imahe at file
4. Ngayon, piliin ang Lahat ng oras pagpipilian para sa Saklaw ng oras.
5. Panghuli, mag-click sa I-clear ang data.
Option II: On Microsoft Edge
1. Ilunsad ang microsoft Gilid browser at mag-click sa three-dotted icon.
tandaan: You can directly navigate the page to delete browsing history in Edge by typing gilid: // setting / clearBrowserData sa search bar.
2. Mag-navigate sa Pagkapribado, paghahanap, at mga serbisyo pagpipilian.
3. Scroll down the right screen and click on Piliin kung ano ang aalisin.
4. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on Limasin ngayon.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1. buksan ang Mozilla Firefox browser.
2. Mag-click sa menu icon sa kanang sulok sa itaas ng screen.
3. Piliin ang Setting pagpipilian mula sa drop-down.
4. Mag-navigate sa Pagkapribado at Seguridad seksyon at mag-click sa I-clear ang Data nasa Mga Data ng Cookies at Site menu.
5 . Uncheck the Mga Data ng Cookies at Site box and check Naka-cache na Nilalaman sa Web kahon.
6. Panghuli, mag-click sa malinaw button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1. Ilunsad kromo at uri chrome: // extensions in URL Bar. Tumama Ipasok ang key para makuha ang listahan ng lahat ng naka-install na extension.
2. Lumipat Patay ang toggle para sa karugtong (eg Grammarly para sa Chrome) upang huwag paganahin ito.
3. I-refresh ang iyong browser at tingnan kung ang error ay ipinapakita muli o hindi.
4. Ulitin ang nasa itaas hakbang upang i-disable ang mga extension nang isa-isa upang suriin kung ang error ay naayos o hindi.
Option II: Disable Edge Extensions
1. Ilunsad Edge browser at i-click ang icon na may tatlong tuldok.
tandaan: To skip the long steps to reach the extensions page, type gilid: // mga extension / sa search bar at pindutin Magpasok.
2. Mag-click sa Extension.
3. Select any extension and click on Pamahalaan ang mga extension.
4. I-toggle off the extension and check if you face the error again.
5. Gayundin, huwag paganahin all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the icon na may tatlong tuldok. Piliin ang Remove from Microsoft Edge pagpipilian.
7. Confirm the prompt by clicking on Alisin.
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Option III: Disable Firefox Extensions
1. Ilunsad Firefox at i-click ang menu icon.
2. Piliin ang Mga add-on at tema pagpipilian.
3. Mag-click sa Extension at i-toggle off the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the icon na may tatlong tuldok corresponding to it and select the Alisin pagpipilian.
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled Huwag Subaybayan settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1. bukas kromo at i-click ang icon na may tatlong tuldok.
2. Mag-click sa Setting.
3. Mag-click sa Security at Privacy.
4. Piliin ang Mga cookies at iba pang data ng site.
5. Nasa Pangkalahatang mga Setting window, toggle off the setting Clear cookies and site data when you close all windows.
Option II: On Microsoft Edge
1. Mag-navigate sa Setting in Edge by clicking on the icon na may tatlong tuldok.
2. Mag-navigate sa Pagkapribado, paghahanap, at mga serbisyo.
3. Scroll down the right screen and in the Privacy menu, toggle off Send “Do Not Track” requests.
Option III: On Mozilla Firefox
1. Ilunsad Firefox at i-click ang menu tulad ng ipinakita.
2. In the drop-down menu, select the Setting pagpipilian.
3. Mag-click sa Pagkapribado at Seguridad tab, and scroll down to click on the Palagi radio button.
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Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
tandaan: dito Google Chrome ay kinuha bilang isang halimbawa.
1. Pindutin ang Windows key, type mga app at feature, at mag-click sa Pagbubukas.
2. Maghanap para sa kromo in Hanapin ang listahang ito na patlang.
3. Pagkatapos, piliin ang kromo at i-click ang I-uninstall ipinapakitang naka-highlight ang button.
4. Muli, mag-click sa I-uninstall upang kumpirmahin.
5. Ngayon, pindutin ang Windows key, type % localappdata%, at mag-click sa Pagbubukas pumunta sa Lokal na AppData folder.
6. buksan ang Google folder sa pamamagitan ng pag-double click dito.
7. Mag-right click sa kromo folder at piliin ang alisin opsyon tulad ng inilalarawan sa ibaba.
8. Muli, pindutin ang Windows key, type % appdata%, at mag-click sa Pagbubukas pumunta sa AppData Roaming folder.
9. Muli, pumunta sa Google folder at alisin ang kromo folder tulad ng ipinapakita sa mga hakbang 6 - 7.
10. Panghuli, i-restart ang iyong PC.
11. Susunod, i-download ang pinakabagong bersyon of Google Chrome tulad ng ipinakita.
12. Patakbuhin ang setup ng file at sundin ang mga tagubilin sa screen upang i-install ang Chrome.
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Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
tandaan: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. Mga setting> System> Tungkol. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1. Pindutin nang matagal Mga susi ng Windows + I sabay buksan Mga Setting ng Windows.
2. Mag-click sa Network at Internet.
3. Mag-click sa katayuan tab at mag-click sa I-reset ang network.
4. Confirm the prompt by clicking on I-reset ngayon.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
Inirerekomenda:
Umaasa kami na ang gabay na ito ay nakatulong at maaari mong ayusin Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.