Play Store’s “Authentication is required” error sometimes appears out of nowhere and prevents you from getting your favorite apps or games from the Store. If you’re experiencing this issue, you’ll have to find the underlying problem and fix that to download content from the Store.
Luckily, getting around this issue is easy. You have several ways to fix the issue and ultimately download your apps and games.
Force Stop and Reopen Google Play Store
When the Play Store acts up, first close and reopen the Store app. If this doesn’t solve the issue, try force closing and reopening the app. That might work for you.
Знати, що force closing the Store app doesn’t delete your personal data.
- Запустити Налаштування додаток на вашому телефоні.
- доступу Програми та сповіщення > Google Play Маркет в Налаштуваннях.
- Кран Примусова зупинка to forcibly close the Play Маркет додаток
- Select OK in the prompt to confirm your choice.
- повторно запускати Play Маркет and see if you can now download your favorite apps and games.
Resync Your Google Account Settings
If your phone’s settings have gone out of sync with your Google account settings, that can lead to the “Authentication is required” error. In this case, manually resync your Google details with your phone, which should resolve the problem.
You’ll need access to the internet to sync your account settings.
- відкритий Налаштування На вашому телефоні
- Scroll down in Settings and select Рахунки.
- Select your primary Google account in the accounts list.
- Кран Синхронізація облікового запису on the account page.
- Tap the three dots in the top-right corner and choose Синхронізуйте зараз.
- Wait for your phone to sync your account settings.
- відкритий Play Маркет and try to download your item.
Очистіть кеш магазину Google Play
Google Play Store’s problematic cache files may be the reason you’re getting the “Authentication is required” error. Luckily, you can remove all these cache files without affecting your data.
Play Store will build the cache files from scratch when you’ve cleared the files.
- Запуск Налаштування На вашому телефоні
- Направлятися до Програми та сповіщення > Google Play Маркет.
- Натисніть кнопку Зберігання та кеш варіант.
- Select Очистити кеш.
- відкритий Play Маркет and see if your chosen app or game downloads. If you still get the error, clear the Store cache data by heading to Налаштування > Програми та сповіщення > Google Play Маркет > Зберігання та кеш і постукування Звільнене зберігання.
Allow Google Play Store to Use Unrestricted Data
If you’ve enabled data saver mode on your Android phone, you might have restricted Play Store’s data limit. This can interfere with your app and game downloads, and it’s possible the “Authentication is required” error is the result of that.
To overcome that, allow Play Store to use unrestricted data even when your phone is in data saver mode, as follows:
- доступу Налаштування На вашому телефоні
- Select Програми та сповіщення подальшою Google Play Маркет.
- Вибирати Мобільні дані та Wi-Fi on the Play Store page.
- Увімкніть Необмежене використання даних варіант.
- Запуск Play Маркет and try to download your app or game.
Видаліть оновлення Play Store
Google regularly pushes updates for Play Store to keep the app bug-free. Sometimes, though, one of these updates causes various issues.
That might have happened with Play Store on your phone. In this case, you can roll back the update and see if that fixes your issue.
- Запуск Налаштування На вашому телефоні
- Вступай в Програми та сповіщення > Google Play Маркет в Налаштуваннях.
- Tap the three dots in the top-right corner and select Видаліть оновлення.
- Вибирати OK in the prompt to confirm your choice.
- відкритий Play Маркет and see if your app or game now downloads.
Remove and Re-Add Your Google Account
Since Play Store’s “Authentication is required” error is related to ваш обліковий запис Google, it’s worth removing and re-adding the account to your phone.
You’ll need your Google account’s username and password to log back into your account.
- відкритий Налаштування На вашому телефоні
- Кран Рахунки в Налаштуваннях.
- Choose your Google account in the list.
- Select Видалити обліковий запис to remove your account.
- Вибирати Видалити обліковий запис in the prompt to proceed with your choice.
- To add your account back to your phone, head to Налаштування > Рахунки > Додати обліковий запис і торкніться Google. Then, enter your login details and continue.
Turn Off Authentication for Play Store Purchases
If you’ve enabled the option that requires authentication for Play Store purchases, it might be worth turning off that option to get rid of the “Authentication is required” error. This way, the next time you download something from the Store, you won’t have to authenticate yourself.
You can turn authentication back on whenever you want.
- Запуск Google Play Маркет На вашому телефоні
- Торкніться значка свого профілю у верхньому правому куті.
- Select Налаштування з меню, що відкриється.
- Кран Authentication в меню "Налаштування".
- Select Require authentication for purchases.
- активувати Ніколи варіант.
- See if you can now download your app or game from Play Store.
Install the App Using an APK File
If you’re still having issues downloading apps or games from the Play Store due to the “Authentication is required” error, use an alternate method to get your item.
One way is to download your item’s APK file from a non-Play Store source, and then install that APK on your phone. There are several safe APK download sites where you can download your favorite apps and games.
Go through our guide on how to install Android apps via APKs to learn the entire procedure.
Let “Google Play Authentication Is Required” Bother You No More
Google’s Play Store on Android has its fair share of issues, but these issues shouldn’t prevent you from doing your tasks. If you’re looking to get an item from the Store, but can’t due to an authentication error, the above guide is all you need to fix that problem. We hope it helps you out.