It’s bound to happen eventually. You’re in the middle of important work when your mouse and keyboard suddenly stop working on Windows. What do you do? Panic? Scream? Have a drink?
Don’t call in a technician yet. There are a few basic steps you can take to fix the problem on your own. In this post, we’ll share some tricks you can try yourself to get your mouse and keyboard working again.
Reboot The Computer
Have you tried restarting the computer? Sometimes users get overwhelmed when faced with computer issues that they forget about the most obvious solution.
So take a minute to reboot your PC before doing anything else.
- If you can’t move your mouse, you can shut down your computer by pressing Windows + X trên bàn phím.
- Điều này sẽ mang đến Bắt đầu menu. Go to Tắt hoặc đăng xuất > Khởi động lại bằng cách sử dụng các phím mũi tên.
- Or you can select Khác + F4 to bring out the Shut Down window and use the arrow keys to select Khởi động lại.
A Temporary Keyboard
If restarting the computer doesn’t work and your keyboard has stopped working, you’ll need a temporary one that works. Fortunately, Windows has a built-in keyboard for such an occasion.
- Sản phẩm Bàn phím trên màn hình (OSK) can be accessed by going to Windows Settings > Dễ dàng truy cập > Bàn phím.
- Theo Use Your Device Without a Physical Keyboard, công tắc điện Use the On-Screen Keyboard đến On Chức vụ.
- Bạn cũng có thể nhấn Windows + Ctrl + O to open the virtual keyboard.
- This will open the OSK. Use your mouse to type or navigate through Windows as you search for a more permanent fix.
Khắc phục sự cố cơ bản
- First, check your mouse and keyboard cables. Are they disconnected? Are they showing signs of wear and tear? Have they been dislodged from their designated ports?
- If you’re using a wireless mouse or keyboard, have you tried replacing the batteries? Have you checked if your Bluetooth connection is still active? Those who are using external Bluetooth transmitters should see if that is causing the issue.
- You can try plugging in a different keyboard and mouse. If your computer does not respond to any keyboard or mouse, you might be having a software problem instead.
Update Your Driver
Updating a device driver can potentially fix a problematic keyboard or mouse.
- Sử dụng Tìm kiếm to find and open Device Manager.
- Sau khi mở, hãy mở rộng Bàn phím và Mice and Other Pointing Devices.
- Right-click on your device and select Update Driver.
The Keyboard Troubleshooter
Windows has a troubleshooter feature that deals with the nastiest of bugs and errors. It can also work out USB keyboard issues on your behalf.
- Truy cập Windows Settings > Cập nhật & Bảo mật > Khắc phục sự cố. Dưới Find and Fix Other Problems, lựa chọn Bàn phím.
- Nhấp chuột Chạy Trình khắc phục sự cố.
- Windows will go on to find issues with your keyboard.
- If it finds an issue, just follow the on-screen commands so it can resolve the problem. If it cannot find anything, you will be shown a message that says so.
- If successful, the troubleshooter should make your keyboard work again.
Mouse Properties
Sometimes, the USB mouse isn’t necessarily broken. The settings just need to be updated.
- Mở Bảng điều khiển. Đi đến Phần cứng và âm thanh > Thiết bị và máy in > Chuột.
- Here you’ll find a number of mouse properties that can impact its performance. You can make changes to your mouse buttons, pointers, pointer options, wheel, and hardware.
- Configure your mouse to your liking. If you find your mouse speed to be slow, for example, open the Tùy chọn con trỏ tab and select a more acceptable speed by moving the slider around.
Hopefully, one of these mouse options will correct any of the perceived mouse errors.